Hilton Hotels Corporation

Introduction As the name suggests, the Grosvenor Marriott Hotel is owned and managed by Marriott International, Inc., a global leading company in the hospitality industry (Tashmuratov, 2010; Marriott International, 2015). According to Tashmuratov (2010), Marriott International was founded by in 1927 by J. Willard and Alice Marriott, and has its headquarters in Bethesda, Maryland in the US (Marriott International, 2015). The company operates more than 4, 000 properties across at least over 75…

As the years have gone by it can be said that SleepSmart has acquired a great sense of business ethics, albeit for one area that they have neglected terribly, their potential for the use of technology in day to day business operations. It can be said this was a result of the company focusing its attention to everything but the effective use of their IT business group, highlighted by the attitude of senior management towards recommendations provided by both the CIO and Chief Architect (Stan…

that the problem of designing fences, price sensitivity and customers’ trust of the organization would appear to have been the most significant feature where might listed the outcome of market segmentation strategy. However, it is hard to measure a hotel customers’ psychological choice of price sets under different business in the real business world. As a consequence, future work need incorporate the instructional elements of real business and research into the study…

The front desk officer is responsible for leading and assisting with hotel front office functions, primarily interacting with guests and facilitating hotel check-in and check-out procedures.The front desk officer requires exceptional customer service to guests. The individual alone, must have excellent management and communication skills. The Guests’ first impression…

include, five star hotels, luxury spas, fine dining, shopping, wine tastings, outdoors recreation, high profiles, and extravagant transportation. When it comes to our business, all the mentioned industries related to our concept are highly important. This is because we offer a 360 Degree full coverage package, and we want our guests to feel safe, secure, and content the entire time they are with us. We will go above and beyond to ensure our customers are satisfied. The hotel industry is very…

The hotel industry has completely changed in the past ten years. Even this year for the merger between Marriott and Starwood, hotels became more environmentally friendly, or having theme park resorts. But these aren’t even the biggest trends. Today hotels are focusing their attention to the increasing demographic group of the Millennials. With that in mind hotels are interested in a couple factors first starting with what is a Millennials. Next what demands and need Millennials have, how they…

Anaheim was in the process of reviewing 182 additional permits without knowing the cons and pros. Anaheim is a city that is being bombarded with many investors, real estate companies and multiple home owner’s turning homes to vocational luxury hotels. Under the current regulations, the short term rental permits can be obtain easily because Anaheim does not have licensing structure to regulate short term home rentals. If Anaheim rules become too arduous, the city can drive the short term…

Hospitality Industry’s group travel market. Even though these groups are all very different, they are all categorized as one unit as they all play a vital role in satisfying group business on dates that are usually not booked by large associations or corporations. To capture…

The Adventures to Florida It was a hot summer morning, my mom was at work, while my dad was at the house purchasing plane tickets. I had no idea that we would be going to Florida this summer. As much as I wanted to be excited I wasn’t. It was a tough decision I had to make with myself because if I wanted to be on the volleyball team I had to stay and commit to volleyball camp. The only thing that really upset me was that our trip to Florida was on the same day as volleyball camp. Having to…

In the film, “Guess Who’s Coming to Dinner”, there are two families – The Drayton’s and the Prentices. The movie took place in San Francisco, a sanctuary city in which the film was the setting. In the movie, I’ve noticed that a type of communication happens which is called Self-Disclosure. When someone reveals something about him or herself is called Self-Disclosure. In this film “Guess Who’s Coming to Dinner”, a daughter named Joanna Drayton who reveals to her parents that she is engaged to…