segments, Aetna became the largest private health insurer by 1985, selling HMOs and PPO plans nationwide. In 1996, Aetna merged with U.S. Healthcare, beginning a new era, Aetna as a health and financial services company. Aetna is a company that not only sells health insurance, but they also are committed to provide accessible, affordable and quality healthcare services to all their members. Today Aetna, Inc. is a company that provides traditional, voluntary and consumer-directed health insurance…
National CLAS-Standards for Cultural Competence in Healthcare Service Delivery Health care disparities and inequities among ethnic and racial minorities have been persistent in the U.S. healthcare system. Health disparities occur when one group of individuals face poor access to care, disproportionate rates of disease or death, and lack of quality in healthcare delivery (Longest, 2016). With the efforts of healthcare reform and the passage of the Patient Protection and Affordable are Act of…
Cultural diversity is increasing more and more each day in all healthcare systems around the world. This reality requires health care providers to show a high level of cultural competence. One of the biggest factors that has contributed to the increasing cultural diversity is immigration, and it has led to complex interpersonal connections. Consequently, there has been a big cultural and demographic change that has made healthcare providers manage these differences effectively. Differences are…
Reflection and reflective practice are increasingly described as essential attributes of competent healthcare professionals who are prepared to address clinical challenges1. The iSAP scenario provided the opportunity to develop a Clinical Action Plan (CAP) to identify client needs and discuss professional behaviours of clinician’s involved affecting the quality of healthcare received. An expert CAP was then released identifying the main issues to be considered. This report will compare and…
Home is dedicated to provide best quality of care to its residents and their families. One way to provide best quality of care is to avoid fall incidents in the facility. As of year 2015, there were 120 residents in Kamehameha Nursing Home who suffered physical injuries because of falls. The aim of this paper is to perform fall risk and prevention needs assessment for Kamehameha Nursing…
arise from the unethical disclosure of sensitive or protected health information concerning a patient. Ethically, this dilemma may arise when the trust that has been placed in a healthcare provider by the patient is not given the appropriate level of consideration or regard. Veracity related issues may result when healthcare providers fail to ensure the accuracy…
In order to improve the quality of services provided and reduce overall costs in healthcare, business process should be optimised. While there are several alternatives that can be used to do this, simulation stands out as one of the better ones. Computer simulation is intuitive; it allows the modeler to keep visual track of the created objects and processes. Use of drag and drop tools during the creation of simulation models also simplifies the process, allowing those with minimal programing…
today. Healthcare managers use the technology that has been developed to code, charge and diagnose patients. In the health care sector there are many challenges that managers and physicians face daily with the information that is stored,…
Both of the Data Quality Model tool from American Health Information Management Association(AHIMA) and Canadian Institute of Health Information (CIHI) are developed to provide the secure and quality care service in their respective field. Each of them have developed their own characteristics of data quality to support the decision making application within the organization. Table: Data Quality checklist Data Quality characteristics Data quality measure Meet the data quality measures Precision…
Today leaders of healthcare organizations know that patient experience is a number one critical factor to their success. However, marketing and technology sectors must work hand in hand to deliver interactive and valuable experience to achieve customer success. Healthcare marketing as we know is services, procedures, and treatments that are provided by an organization or a facility to safeguard consumers and patients to receive the best possible care to restore health. Marketing must commit to…