Harvard Business School Publishing

Insights from Practice is your Organisation ready for Beyond-Budgeting?, Measuring Business Excellence. Q Emerald Group Publishing Limited, 9 (2) (November) pp. 56-67. de Waal, A., Hermkens-Janssen. M., Van de Ven, A., 2011. The Evolution Adoption Framework. Emerald Group Publishing Limited. Drury, C., 2004. Management and Cost Accounting. 6th ed. London: Thomas Learning. Garrett, K., 2010. Budgeting. ACCA. Geert, H., Hofstede…

the newsvendortype formula. The cases described here allow novice students to solve more complex problems by taking advantage of the quantitative tools—forecasting, simulation, and optimization—that students acquire during the early stages of many business programs. In addition, use of these cases helps to give the tools themselves more credibility because real-world revenue managers develop and use optimization and simulation models built on the same core principles (although, of course,…

primary source of business income was made through guanxi connections and discounts. Jobs at RDH were undemanding, accompanied with all kinds of employee benefits. The organization culture at RDH summoned heedless people. HI’s meteoric introduction of radical changes shocked numberless. Once, the culture started transforming, the nonchalant did not want to muddle through the change and so applied for transfers. RDH started losing aspiring employees, along with potential business dealings with…

inference (perception) of meaning between the individuals involved” (Kreitner, Kinicki, &, 2008). Communication, both effective and ineffective goes on around us constantly, both in personal and in business settings. The focus of this paper however will be on communication as it relates to the business world. It will look one final time at the Jeanne Lewis at Staples Inc., case study and examine barriers to communication within Staples, and the effect these barriers had on making changes within…

popular than the old Coke and Pepsi cola (Greising, 1998). On April 23, 1985, New Coke officially came onto the market. Coca-Cola held a most significant conference declaring New Coke would replace the old one in the market. Within four hours of the publishing of New Coke, Coca-Cola Company received 650 calls protesting changes to the tastes (Pierce, 1987). After three months since its launching, sales of New Coke were still lackluster and public protests have intensified. On July 11, 1985,…

creation of the largest entertainment complex in the world, which we know today as Walt Disney World. Walter Elias Disney was born in Chicago, Illinois on December 5, 1901. He was the fourth son of Elias Disney, a Building Contractor and Flora Call, a school teacher. He and his siblings were raised in Marceline, Missouri. This is where Walt began to draw and paint in his spare time. Soon after Disney sparked an interest in drawing, his family picked up and moved to Kansas City, Missouri. There…

162-169.  Kietzmann J. and Canhoto A. (2013) ‘Bittersweet! Understanding and Managing Electronic World of Mouth’, Journal of Public Affairs, 10.1002, pp.1407.  Deighton J. and Lilien G.L. (2010), Sony and the JK Wedding Dance Case, 9-520-057, Harvard Business School:…

1927 with J. Willard Marriott's root beer stand. Over the next 60 years, the business grew into one of the leading lodging and food service companies in the United States. Marriott's 1987 profits were $223 million on sales of $6.5 billion. See Exhibit 1 for a summary of Marriott's financial history. Marriott had three major lines of business: lodging, contract services, and restaurants. Exhibit 2 summarizes its line-of-business data. Lodging operations included 361 hotels, with more than 100,000…

Connecticut. She was one of 13 intellectually promising children born to Lyman Beecher, a leading Congregationalist minister, and Roxana Foote Beecher. Harriet attended Sarah Pierce’s academy where she had excelled as a child. Her school was one of the earliest schools to encourage young girls to study academic subjects. In 1831, Harriet and her family moved to Cincinnati, Ohio, to be with her father at the Lane Theological Seminary. While she was there, she joined the Semi-colon club; which…

regulation. By properly considering price elasticity managers can set pricing in such a way that the effect on total revenue is predictable and adjustments to production are timely. The concept of price elasticity is employed by managers for most business decisions. Products can have elastic…