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In my six years of retail I have learned much, such as responsibility, socialization, and structure. For those who are good with the public and not faint of heart, I would recommend it as a learning experience because every day brings new goals and interactions I’ve been able to use my experience from Wal-Mart and apply it to everyday life, giving me a clearer understanding…

most importantly the price. Bamboo Sushi Bar and Hibachi Express represent a restaurant that is highly qualified to provide a great experience for those who decide to dine there. The atmosphere can make or break a restaurant. If a restaurant has a good atmosphere, then it will make the customers want to come back for another meal. If a restaurant has an unpleasant atmosphere, this will cause customers to not return and possibly deter others from going. Now what is atmosphere? Atmosphere…

and team appreciation. Build a company culture that has a customer service mindset as the first priority. Hire friendly people. Demonstrate great customer service and accept no less from any of your team leaders or crew members. Discuss what makes good customer service as part of the day to day team talk. Celebrate success. Find creative ways to reward great customer service. An award can be given for the best customer service each month. Employees can also be honored by allowing them to share…

Therefore, ham is a normal good and spam is an inferior good. The demand for a normal good, like ham, will go up. People see an increase in their income as an incentive to buy more preferable goods. The demand for an inferior good, like spam, will decrease when income rises. People usually see that they’re able to pay for the higher price of a normal good compared to an inferior good, especially since they have more money. There’s a negative relationship…

When Canadian consumers are looking to purchase goods online 80% of them do so through Canadian online retailers, while only 15% buy from the United States. Even though many U.S online retailers offer generally cheaper prices and provide shipping to Canada, Canadians prefer to do transactions with Canadians…

Task2 2.1 There are different types of ways or methods which they guys have established for monitoring and reviewing the quality of customers transactions, products and services against the required customer service standards. Those are as follows: • Feedback by the customers. • Feedback by supplier and stakeholders • Survey in different age groups • Comparing numbers of sales annually by competitors • Checking of products time to time 2.2 The warehouse extra always…

discussed and resolved in private. A heated public argument will almost never do good things for your online image. Acknowledge the customer’s concerns and offer next steps. This can be done publicly, and is a good opportunity to show that your company is being responsive to feedback. This can be a comment as simple as “Thank you so much for bringing this concern to us, Jane. I’m sorry to hear that you haven’t had a good experience so far. We’d like to contact you to resolve the situation—can…

business and they lose their jobs. If you walked into a company and the first person you see is a receptionist that is on their cell phone and not acknowledging you at all. Is this how you want your company portrayed? No, this is definitely against all good business practices. Even the federal government is having issues with customer service. According to the research ASCI study in 2014 conducted by CFI Group that customer satisfaction…

market has different needs, aspirations, beliefs, values, etc. So, the fact that one product or service succeeds in one market does not guarantee success in another. To know the market you intend to do business with, research must be carried out. A good way to start is by asking questions. Attempt to know if the same product you wish to sell, or service you wish to render has ever been offered to the market in question. If it has, did it fail or succeed? If it failed, what caused the failure?…

Customer Market Segmentation and Organisation`s target customers. Organisation divides customers by their age, gender, race and class. They target them by setting some schemes to attract them. Like on time of school holidays they offer school bags, Notebooks, pens on discounted price. As in New Zealand they have different aisles for international products because of diverse culture. They don’t want their Asian customers to go to some other place to buy local products they offer everything under…