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    More often than not, customers refuse to give employees the time of day and spurn to respect the clothes and the store. Many great skills will develop from working with difficult customers; due to the fact that there are more bad customers than goods ones, it is imperative that employees learn the types of bad customers and what to expect from them. The worst types of customers an employee will typically encounter at American Eagle are as follows: the neglected housewife, the mall rats, and the…

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    Zaxby Job Duties

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    My internship at Zaxby's job titles are cook and cashier. My duties as a cook are: accurately and efficiently prepare all orders to customer's request, clean, maintain food preparation areas including cooking surfaces, utensils, and refrigeration. Also, to maintain sanitation, health and safety standards as required by local Health Dept, and Zaxby's standards. As a cashier my duties consist of: being responsible for maintaining outstanding customer services, process sales quickly, accurately and…

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    If you want to upgrade the roof on your home, metal roofing is a wonderful product to consider. You will realize that this type of roofing shingle is one of the most popular roofing products on the market. If you compare the metal roofing with traditional roofing products such as asphalt shingles, metal roofing offers many advantages. Some of these advantages include: longer lifespan, lower maintenance requirements and great thermal properties. This is the reason why most homeowners are opting…

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    Policy Helped This Restaurant Triple Profits." It states that you have base pay of 35,000 or higher plus bonus on profit, healthcare, 500 shares of the business and a payed vacation. To me the benefits seem pretty good and all employees get payed good, hence to tips that might be good one day but not the other. You might think how is it possible to have this plan in action well what you do is using lower priced local ingredients and smaller…

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    The first tip is to engage in meaningful dialog with employees; this establishes a position of caring that motivates individuals in all sorts of crazy- good ways. Be sure to ask employees about their immediate goals and interests as well as their career objectives. Showing appreciation is the next step. Not feeling appreciated is one the biggest complaints among employees. Showing appreciation lets your…

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    Real World Example Paper

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    Real World Example: Continuing with the Example at my current employer and the strategic plan to improve our customer service and increasing our Net Promoter Score (NPS). After all the interviews, roundtables, meetings, and surveys where compiled to determine what attributes our organization could change or stop to convey customer friendly encounters and processes. The organization decided to implement a hiring freeze and implemented aggressive re-training of the current customer-facing…

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    Challenger Motor Freight Inc, As one of Canada’s largest privately owned transportation and logistics companies, Challenger can transport goods between Canada and anywhere across North America as well as internationally with their full range of transportation, logistics, warehousing and distribution services. Since 1975, They continually strive to surpass previous standards of quality and performance, carving innovation into our culture along the way. They have always been on the forefront of…

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    Case Study: Chick-Fil-A

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    My response Individual differences among organizational development and their related approaches in terms of how they operate can be over whelming. The approach I think would benefit any organization in to develop comprehensive customer service training. This training should improve how the employee effectually enter act with the consumer/customer. The fastest way to poor sales is poor customer service. An unfavorable report or reputation would hurt your organizational brand. Chick-fil-a has…

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    Internal customer relations are the foundation for the success for any organization. By having customers service towards each other and management a productive work environment is stimulated which intern leads a productive and efficient work culture. Good customer service makes all employees feel that their work product is appreciated and contributes to the prosthetics organization successes. For instance, when many of the product line that are ordered for veteran care are at many times not…

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    The balanced scorecards (BSC) tool has a direct impact to the effects of strategic management of a corporation’s identity. The research performed by Abdi and Ahmad (2013) shift the focus in ways that drive a better understanding about forming and managing a corporation’s identity. These two main areas of the BSC are what actually make the identity of the corporation and how it would be managed going forward (Abdi & Ahmad, 2013). BSC was created due to the insufficiency of only using financial…

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