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    A marketing idea focused on satisfying the needs of the client’s over those of the business that produces the services and goods they consume. The adoption of a business of distinct forms of concept related marketing objectives and philosophies of the customer that helps them serve better their clients and increases their overall reputation and success typically. An individual who buys services or products for personal use and not for manufacture or resale. Someone who can make the decision…

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    First Shopper – Demographics At 10:33am, I observed the first consumer to walk into Christoper and Co. He was a white male, aged 20-29 (Generation Y). He was dressed casually in dark wash jeans, button down shirt and sneakers. Social status, is difficult to classify, though, based on his appearance, he looked as though he belonged to the middle class and was most likely a unieristy student or young professional. This consumer spent most of his time in the store looking at the watches. The sales…

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    Internal (Communication with staff) Benny has a high standard of communication within the entire Todd’s leap staff/team. Benny communicates with his staff by having a monthly newsletter that provides all staff with an insight to customer’s opinions and experiences. This enables staff to be aware of how their job relates to the experiences of customers. If Todd’s leap staff feels that a customer is unsatisfied with their experience then Benny will endeavour to address the matter, rectify, improve…

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    As the teacher was telling him what he was doing right, like he has a good rhythm, which encouraged him and helped him fix his small errors. Chapter Nine: Making People Glad to Do What You Want to Do This chapter talks about how you can make the other person happy by telling them your suggestion. The way to do this is by…

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    According to Bustinza, et al (2015), an organization achieving a competitive advantage is a consequence of servitization. Servitzition enables corporations to pursue stages that allow them the opportunity to greater differentiation from goods with the end result achieving a higher customer fulfillment (Bustinza, et al 2015). It also allows service to construct worth during the entire life of the product while earning the corporation additional funds (Bustinza, et al 2015). The end result…

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    Strengths: Genise greets the client in a polite and a professional tone. She does a good job of confirming the taxes were paid out and the date the funds were received by the county. Inches: Empathy-At (0:51), There were a few opportunities in the call, especially in the beginning regarding the tax payment. Moving forward, we want to make sure we are acknowledging the client's concerns. ( I can understand how frustrating this may be, I'll be more than happy to help.) Actively…

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    Here's Proof Women

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    In the article, “Here's Proof Women Pay More For The Same Products Men Buy” (2015) by Megan Willett, she argues that women are paying more for the same products sold to men. She supports her claim by comparing some products such as razors and face creams, then by stating how much more women pay for each and finally giving an example of a unisex shirt being dry cleaned “Unfortunately, if you were to get these shirts dry cleaned at the same cleaners, you’d find that the “lady-shirt” would cost…

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    which, a survey that is being processed when the customers leaves the restaurant could be used as a survey for potential respondents. Since restaurants must treat every customers with a friendly and inviting manner. All of those components make up a good customer service. An employee in the restaurant must not disturb customers while they are eating the dishes, so a short survey could be given at the same time when they are given the checks and asked to complete the feed back before they leave…

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    Social Proof

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    Amazon uses to great effect is user ratings and reviews. Even though your e-commerce site isn't an Amazon.com (yet), you can improve your conversions using customer reviews, ratings, and testimonials. If your products, service, and customer service are good, you should get positive reviews. However, negative reviews are always possible. A few of these make your reviews seem more believable. In addition, most people can assess the merits of both positive and negative reviews. Reviews given by…

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    benefits. Next, customers are concerned with trusting a new company. As a result, Ron must demonstrate that Mid-Town Products is a trustworthy company. Additionally, the customers may feel loyal to current suppliers, thus causing a reluctance to end a good relationship. Next, customers may feel the need to take time to consider…

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