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    There is just something eerie to me about someone reaching their hand towards me to grab something. I feel like this is a good example of Expectancy Violation Theory, because this always makes me tense. This theory believes that we all have personal bubbles and our intimate space is zero to 18 inches. I get very anxious when customers invade my intimate space. Whenever these…

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    Compumark Case Summary

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    their lost customers, CompuMark can better understand where they went wrong in their expectations of customers. Being successful at what you are good at is one thing, but improve on your weaknesses and failures can double CompuMark’s success. A customer can have twenty great experiences, but when one thing bad happens, that customer can leave the company for good. Every company losses customers and CompuMark would be no different. It is then on CompuMark to reach out to these customers and talk…

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    Now, if anyone has ever worked in a fast- food restaurant, they know what it is like to get a horribly rude customer. They will know that they definitely aren’t being paid enough for having to deal with people all day. The job itself is not particularly hard, but the people that come through either make or break the employee’s day. There are three main types of fast food customers. There is the “long orderer”, the “frequent complainer”, and the “late nighter”. Every day, there is more than one…

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    Many brands are improving their products, and the new items are attracting more buyers. Thus, making more money for the companies that have improved. Making new products is an important part of attracting buyers. Many companies have to think about how much a person will pay for the new items that are produced. Costing too much money will make the buyers want to walk away, but a price too low is not going to make the business money. Attracting buyers is an important part of business and creating…

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    be Apple and Samsung. Thus, each platform is unique, with its own styles and audience. RICC management should decide which platforms would best fit its strategy. Regardless of which platform or platforms the company decides to participate on, it’s a good idea to have a social media policy outlining the guidelines before the launch. Furthermore, if RICC management does decide to take Charlie’s advice it will be a learning curve for the company. Unfortunately, many businesses might find social…

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    business account. When I’m not at the office I want to have someone at the office to make sure everyone and everything is done correctly. Secondly, when running a business you deal with several types of moods and personalities of people. So having good components in customer service does help the environment. A&B towing service will have a phone representative and with this position the phone representative must be prompt when answering the phone and greet the customers. When tracking the…

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    In my six years of retail I have learned much, such as responsibility, socialization, and structure. For those who are good with the public and not faint of heart, I would recommend it as a learning experience because every day brings new goals and interactions I’ve been able to use my experience from Wal-Mart and apply it to everyday life, giving me a clearer understanding…

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    most importantly the price. Bamboo Sushi Bar and Hibachi Express represent a restaurant that is highly qualified to provide a great experience for those who decide to dine there. The atmosphere can make or break a restaurant. If a restaurant has a good atmosphere, then it will make the customers want to come back for another meal. If a restaurant has an unpleasant atmosphere, this will cause customers to not return and possibly deter others from going. Now what is atmosphere? Atmosphere…

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    Customer Service Mindset

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    and team appreciation. Build a company culture that has a customer service mindset as the first priority. Hire friendly people. Demonstrate great customer service and accept no less from any of your team leaders or crew members. Discuss what makes good customer service as part of the day to day team talk. Celebrate success. Find creative ways to reward great customer service. An award can be given for the best customer service each month. Employees can also be honored by allowing them to share…

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    Spam Case Study

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    Therefore, ham is a normal good and spam is an inferior good. The demand for a normal good, like ham, will go up. People see an increase in their income as an incentive to buy more preferable goods. The demand for an inferior good, like spam, will decrease when income rises. People usually see that they’re able to pay for the higher price of a normal good compared to an inferior good, especially since they have more money. There’s a negative relationship…

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