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business needs to base the price on the income of the customers where the product is not too expensive or too cheap, in other words an average price. The average price is the price that most businesses and customers prefer. Indeed, LRCH can make a good profit as well as satisfying most of the customers. Knowing that a theme park’s customers are mainly families who have different responsibilities to pay for and children that mostly get their own money, is a situation that can help us to…

Customer satisfaction level will help the management of Advance Telecom to make different changes in different type of business activities such as change in marketing plans, change in price of products etc. Good customer satisfaction will help the Advance Telecom to compete effectively with the competitors. Customer satisfaction will also increase the lifetime value of the customers of Advance Telecom. It can help the Advance Telecom to improve the products…

Many companies are competing in two things, service and goods. They need to manage innovation, quality, service, speed, and cost competitiveness. The important things make for satisfaction their customer, so they will come back again to buy their product. In this era, many businesses are competing strictly, especially in food and beverage, so that make people need to find a creative and innovative business. Jco doughnut is an international product that serve as simple as another doughnut. Jco…

Kotler and Keller (2016) stated that successful marketing corporations consider the customers to be of utmost importance. Furthermore, customer satisfaction, otherwise known as, “a person’s feelings of pleasure or disappointment that result from comparing a product or service’s perceived performance to expectations” (Kotler & Keller, 2016, p. 73) constitutes a driving force in creating customer loyalty and relationships. Moreover, Kotler and Keller (2016) concluded that brand loyalty affects…

the results of the sparkling service, serve legal and quizzes staff are asked to do when being updated on their training. They can measure the quality of their customer service by talking to customers, suppliers and staff. You can also measure how good your customer service by looking at your customers habits. Customers who are impressed with…

Under Armour Introduction Under Armour, company is a clothing company that deals with different designs on clothes. It many comprise accessories that can be innovated so that they have a better outlook to the customers who are pleased with different designs and perspectives. Moreover, this company was established in early 1996 having an aim of changing how the athletes look regarding sweat-soaked cotton T-shirts. Under Amour, headquarters are located in Baltimore. However, this company works in…

4. Market Analysis Summary The Gentlemen’s Barbershop will be firstly operated in Palmerston North and targeted the customers for adult boys and men only. As a student city, it is a good place to open a barbershop business since Palmerston North has so many potential customers that might meet Gentlemen’s Barbershop target. For example, the students in Palmerston North, who will bring more possibilities to be customers for the Gentlemen’s Barbershop. In addition, because the number of student…

Walmart. Secondly, Walmart has a lack of placing goods in an organized way. Many customers complain that they cannot get in and out stores efficiently due to wrong placement of…

The Gaps model identifies the difference in expectations that can occur between the customer and the management. The model can be applied to my experience at The Cheesecake shop (TCS). As a customer, I was able to analyse the relationship between the 'customer promise' and the Gaps model. Gap 1 Gap 1 identifies the difference between the customers expectations of the service and what the management perceives about the expectation, it is also termed as the knowledge Gap (Parasuraman, Zeithaml &…

Differentiating Between Services and Goods Good and services are products which are sold by a company to meet a consumer’s needs. They are the tangible and intangible things that we benefit from in our everyday life. Whether durable goods such as a car that we drive to work in, or the service that our garbage man provides, we are surrounded by products and services we purchase that drive the economy. This paper will describe the differences between goods and services and how technology is…