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Introduction Human resources (HR) are critical for effective organizational functioning (Griffin, 2006). The selection process, while essential to all human resource departments, differs when it comes to hiring refugees of the African Community Center of the Ethiopian Community Development Council (ECDC/ACC). This refugee resettlement agency provides a course, the Commercial Food Safety and Service (CFaSST) program, that helps refugees get training in the hospitality industry and ultimately find a job. Common selection tools may not be necessary for hiring teams of individuals of refuge. For the purpose of this assignment, the job description for Front of House Manager (Appendix A) for the Wines of the World dinner at the University of Denver will be analyzed to create a selection plan for hiring a member of the CFaSST program. 1. The Position 1.1. The position for the Wines of the World dinner that is being assessed in this report is the Front of House Manager (or FOH Manager). This position has three sub requirements. The first is the host/hostess and coat check. This will happen at the beginning and end of the night. Therefore, this individual is the first and last impression the guest will be experiencing. During service of the main course, the FOH Manager will be positioned on the front line of the kitchen. Here, he or she will be performing the task of Expeditor, or Expo. This position entails ensuring that the front of house staff understands the order of plates…

This is so that each monitor’s mix can be individually tailored to each of the performer’s needs in its range. Speakers facing the audiences are called FOH speakers (FOH being an abbreviation for ‘front of house’) and are connected to the main outputs of a mixing console. Proper placement of speakers is imperative to make sure that your sound is being transmitted in the best possible quality to the audience. The next things you’ll need to place are your monitors which are also referred to as…