Florence Nightingale

Write a response to the following prompt as a post in the Discussion Board: Applying three truths of exceptional customer experience. Record examples of how you can apply concepts from the chapter to raise customer service quality that you deliver or influence from ordinary to extraordinary! Ordinary Extraordinary Explain to the CNAs (Certified nursing assistants) daily tasks for their shift. Define job function and job essence for the CNAs. Provide examples and explain how both has an…

Abandonment * Patient abandonment is determined by two conditions (Morris, 2010). First, when the patient assignment is acknowledged and a nurse-patient relationship is established. Second, when the nurse-patient relationship unexpectedly ends and the continuation of care is not passed on to another health care provider (Morris, 2010). Patient abandonment may also occur when health care providers leave without notice or patient consent and do not give the patient enough time to find a…

The Article Nurses’ attitudes to assisted suicide: sociodemographic factors by Luke Evans seeks to discuss the different variables that effect nurses’ feelings towards assisted suicide. Evans is a staff nurse at the National Hospital for Neurology and Neurosurgery in London, United Kingdom. Specifically, Evans explores the factors of nurses’ geographical location, religion, specialty and level of education which is important for nurses to understand how they contribute to assisted suicide. As…

Since starting the BSN program, I have evolved into a competent, caring, nurse. Every class strengthened my knowledge and critical thinking skills. Each article attached within this portfolio represents a segment of that process as I attained my educational goals. It represents who I am as an individual and showcases my learning ability. The course work has molded me into a thorough, professional nurse with a strong work ethic and moral values. Overall, it had given me a more rounded…

Today’s careers which many people are pursuing and earning salaries and wages from, were pioneered by historical legends. Some went through hard times to improve service delivery and other practices. Nursing like other careers has a good number of pioneers who are known for their efforts in initiating different perspectives of the extensive career. Some of these champions went to the heights of forming activist groups to ensure successful breakthroughs for the careers. By so doing, these heroes…

Whether it is to help save a life directly or indirectly, nurses of all kinds help our society in many ways. The preeminent reason why I’m conducting this project is for my own personal interest. I’ve always been interested in the way the brain has worked and what causes people to get certain mental disorders. I want to get into an internship working hands on with a Psychiatric Nurse because that’s the career I desire to obtain later in the future. When the time I conclude my internship, I…

Leadership means leading a group of people or an organization. I believe being a leader can have a great impact on one’s life and many others. My definition of a leader and what I aspire to be, is an individual that creates an inspiring vision of the future, by ultimately motivating and inspiring people to think positively to make that vision a reality. As a new- graduate nurse, enrolled in the Leadership course at the New York City College of Technology. I hope to gain a deeper understanding of…

Faith Kennedy, RN, MSN is the manager and full-time registered nurse at Lakeview Place. She and her husband Brain have owned the facility since 2008. Mrs. Kennedy has a Master’s degree in Adult Health Nursing from the University of Southern Mississippi. She has experience in general medical-surgical, neurological, psychiatric, and gerontolgical nursing. She also has an associate degree in nursing instructor. The agency is a very nice facility. It don’t look like your regular living…

As leaders in healthcare industry, master’s prepared nurses maintain many roles when delivering care to patents. Master’s prepared nurses are equipped with appropriate knowledge and skills from a role as an advanced nurse practitioner providing care in an acute setting or a nurse educator teaching new nurses or graduate nurse skills and knowledge. These roles contain an aspect of project management. According to Stanley (2016), the purpose of project management is to meet a requirement by…

The incident chosen to be described is from the author’s practice whilst in the community and reflects how the community team leader used her leadership and management skills to take action upon an event and empower the team members to undertake training and to improve their competence. The real names will be replaced with pseudonyms as per Nursing and Midwifery Council (NMC 2015) confidentiality requirements. Mrs S, a 65-years old lady developed a leg ulcer on her right lower leg and was in the…