Federal Communications Commission

• What was your most difficult sale, and how did you approach it? The most difficult sale was getting a customer to trust me enough to give her credit card number over the phone. The customer also didn’t want automatic payment on her credit card, so she felt reluctant to have money from her checking account. In Outbound Sales an agent has to build Rapport with the customer in order to earn their trust. Customers will learn to trust you if you do what you say, keep your commitment and explain the…

This is the International Community Centre. This Community Centre is for people who require communication skills, this includes people who have learning disability such as hearing impairment and visual impairments. Visual impairments mean that a person does not have 100% ability to see. Hearing impairment means that a person does not have full ability to hear. Moreover, some people are from different cultured backgrounds and do not speak English. Therefore, it’s important that we understand…

Many individuals struggle in life. Some people struggle to communicate and express themselves whilst others struggle to stay happy. Holden is no exception. At the start of the novel, Holden was in a mental hospital to rest in. He does not like it since he describes it as a crumbly place. Holden is a character that has a hard time trying to adapt to the environment. He is constantly trying to isolate himself. He seeks to avoid society and phonies, as he fails to do so as he always ends up…

paraphernalia, opens its wings of expression and communication in to new horizons of aesthetic experience. In addition, there is the inherent nature of language itself, which ultimately represents, symbolises, expresses, and can even shape our experience, but it is not the experience itself .With in communication, there is a lot of translation that must take place to go from the essence of our personal experience to the communication of words. In order to understand autobiographic…

Introduction Successful communication depends upon proper pronunciation. As the International Journal of Research in English Education (2017) States communication means to understand and be understood, therefore some people often say that they do not mind about pronunciation because they only want to communicate. That is to say, they are able to communicate even with improper pronunciation. Nonetheless, understandable pronunciation is an essential component of communicative competence according…

As against dyadic communication (i.e., one to one) and mass communication (i.e., one to many), group communication implies a many-to- many communication. Team work and group communication form an integral part of most organisations that embrace the concept of an open organisational climate and participative management. This is largely because of the complexity of decisions that have to be made when we are dealing with groups as opposed to individuals. 2.2.1 Group communication The member of an…

Spatial cueing .... According to the spotlight theory, spatial cues influences how one views objects. The "spotlight" helps capture specific features and bring them to heightened attention. This theory was coined by Giovich and Savitsky (1999). Both researchers analyzed how the spotlight effect influenced social relationships. The found that the spotlight theory causes individual's to misjudge other's behaviors. According to a study conducted by Richards (2005), infant's attention was…

employed in the organization. Besides, tests to select them, have to be proper. As well, it is vital to inform new disabled employees with work instructions, health and safety procedures, job rules, operation's description, and etc. Alternative communication techniques help managers, supervisors, and employees to communicate with their colleagues who have a difficulty in speaking, hearing, or understanding verbal languages (ILO, 2002). Additionally, it is crucial to provide disabled people with…

Culture The word culture has many different meanings. For some it refers to an appreciation of good literature, music, art, and food. The role of cultural awareness is being aware of many cultural data which is devoted to one country. As we know, each country has its own culture, customs and traditions, stereotypes, gestures and like these. In some written papers, we can see the truth which the culture was waken up in the east and the western people learn the culture from the east, therefore we…

In our daily life, we usually may meet some situations which are like misreadings,mishearing, or temporary forgetting in our communication process. When the people meet these situations, they are maybe going to losing their minds. Even some of them who are always claiming that we never make any mistakes. When we have these mistakes in our communicating or writing,we will feel embarrassing or losing confidence. What is wrong with us? What is going on ? Why we always make these mistakes, even we…