like a hotel would, with menu options, turndown service, new bedding daily, grooming/spa, pool access, indoor and outdoor play area and activities. This will target the higher earning pet owners looking to treat their pets when they are not able to travel with them. This option could alienate some customers not wanting to pay as much for these services. 2. Customizable Pet Care Experience – Customers can customize the stay of their pets with an online booking system they can book their pets stay…
Hampton Inn & Suites owned by Sunrise Hospitality, Inc. was quite interesting as she is extremely passionate about her position at Hampton Inn & Suites. As a general manager for Hampton Inn & Suites, Ms. Chandat is responsible for managing the daily hotel operations and providing leadership in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Ms. Chandat is specifically responsible for performing the following tasks but not limited…
As the years have gone by it can be said that SleepSmart has acquired a great sense of business ethics, albeit for one area that they have neglected terribly, their potential for the use of technology in day to day business operations. It can be said this was a result of the company focusing its attention to everything but the effective use of their IT business group, highlighted by the attitude of senior management towards recommendations provided by both the CIO and Chief Architect (Stan…
that the problem of designing fences, price sensitivity and customers’ trust of the organization would appear to have been the most significant feature where might listed the outcome of market segmentation strategy. However, it is hard to measure a hotel customers’ psychological choice of price sets under different business in the real business world. As a consequence, future work need incorporate the instructional elements of real business and research into the study…
The front desk officer is responsible for leading and assisting with hotel front office functions, primarily interacting with guests and facilitating hotel check-in and check-out procedures.The front desk officer requires exceptional customer service to guests. The individual alone, must have excellent management and communication skills. The Guests’ first impression…
include, five star hotels, luxury spas, fine dining, shopping, wine tastings, outdoors recreation, high profiles, and extravagant transportation. When it comes to our business, all the mentioned industries related to our concept are highly important. This is because we offer a 360 Degree full coverage package, and we want our guests to feel safe, secure, and content the entire time they are with us. We will go above and beyond to ensure our customers are satisfied. The hotel industry is very…
Anaheim was in the process of reviewing 182 additional permits without knowing the cons and pros. Anaheim is a city that is being bombarded with many investors, real estate companies and multiple home owner’s turning homes to vocational luxury hotels. Under the current regulations, the short term rental permits can be obtain easily because Anaheim does not have licensing structure to regulate short term home rentals. If Anaheim rules become too arduous, the city can drive the short term…
need, packages that best suits the needs and perks the interests of each group can then be created. SMERFS are often in search of saving money saving offers both rooms and food and beverage. It is important to remember that more meetings and higher hotels can limit options for SMERFs. “It is advised that focus should be place on one group at a time for targeted effectiveness. Despite the recent growth of a SMERF planner 's expertise in the industry, most SMERF…
Vancouver Destination Development Vancouver’s Cycle of Destination Evolution Vancouver has passed through several of Butler's (1980) tourist area cycles. The trappers and sailors of the nineteenth century could perhaps be characterized as early business travelers, while the recreational hunting and fishing trade of the early 20th century attracted tourists typical of Butler's exploration stage - individuals making their own arrangements. During this period, guest expectations would have been…
the house purchasing plane tickets. I had no idea that we would be going to Florida this summer. As much as I wanted to be excited I wasn’t. It was a tough decision I had to make with myself because if I wanted to be on the volleyball team I had to stay and commit to volleyball camp. The only thing that really upset me was that our trip to Florida was on the same day as volleyball camp. Having to choose between something I love and something else I love really disappointed me. So of course I…