Empathy

relationship is determined. Customer service is provided before during and after the customers’ needs have been met. The requirements of a good customer service relationship are achieved through rapport building, engaging in active listening, having empathy, and showing respect.The Evidence to be presented has been taken from a scenario which was provided where an interview took place where the customer requested to know the status of her loan application concluding to the point where she asks…

Compassion In Tim O’Brien’s, “The Things They Carried”, he introduces his extremely personal story to his readers “On the Rainy River” that he supposedly has never told anyone. With this chapter he is faced with a huge life-changing crisis, he had been drafted to serve in the United States Army to fight in the Vietnam War. O’Brien felt trapped, he was completely opposed to this forced command but there was no way out. He couldn’t even fathom why he would have to risk his life for a war that he…

In the article, “Does the Practise of Imagining Create more Empathetic People or Conversely does Prasticing None Face-to-Face Communication Make One Less Empathetic?”, about empathy Mariyon Slany states that not having face to face communication with one another can cause us to be less empathetic and reading can increase empathy. When we are using technology we are communicating with each other but aren’t seeing one another directly this stops us from seeing the others facial expression which…

level. The lack of empathy is usually seen throughout society, especially in impoverished areas. Theft, abuse, violence, prostitution, are indicators of a poorly driven area. Further, Robinson suggests through empathetic characters, that there are people in the world that actually go out of his or her way to reach out to others at the poverty level. Despite living in unfortunate circumstances, poverty enriches the goodness of others. As demonstrated by Doll and Lila, empathy passes on through…

Conceptualizing aderrrett, 2013). Additionally, in relation to the prototype approach, Shaver et al. (1987) compared the prototype of fear with the prototype of compassion and confidently state that the prototype of fear is unpleasant and highly arousing while the prototype of compassion appears to be pleasant and low arousal. Compassion in Organizational Life A study (Kanov et al. 2004) held the goal of exploring compassion in work organizations. More importantly, Kanov et al. (2004)…

Empathic-concern and perspective-taking are ideas that, I believe, go hand in hand. While perspective-taking is the act of taking on the point-of- view of another person, or “putting one’s self into another person’s shoes,” empathic-concern is the feeling of sympathy and tenderness (for said person) that can follow. I believe that the distinction between these two items is important because one is unlikely to have an affect without the other. To explain, I’ll use an example from my own life. As…

For the purpose of this assignment, I chose Blue Valley Multi Service Center which is located here in Overland Park, KS. Overland Park is about 40 minutes southwest of Downtown Kansas City. It is part of Johnson County which is a fairly large county. The county itself is drastically different from the KC Metro area because it is known to be a very affluent area, especially the south half of Johnson county. Overland Park itself is one of the highest priced living areas. I chose this location one…

On display in the Fred Jones Jr. Museum of Art are two works painted within about a decade of each other. At first glance, they seem to have little in common other than the fact that they each depict four human beings. One would not expect to be able to draw a meaningful commonality between the two based solely on this, and if the viewers make their observation merely on the surface level of the works, they will not. However, the existence of these two sets of people, the essence of humanity…

breathing for most people. However, becoming aware of our perceptions, and how that influences our view of the world around us change can begin. By embracing a concept of practicing responsible perceptions with intuitive understanding, insight and empathy we can check the perceptions formed by our other five senses. Thus, adding to our algebraic impressions for a more complete perception. Additionally, it allows us to correct errors in the bias stereotyping interpersonal communications we…

The author also wanted us to feel the dog’s pain in the line “As we teased her with play, blood was filling her skin” and “We found her twisted and limp but still alive” (Clugston, 2010). I think that we can also see that the emotions we felt for the dog and his owner, are also emotions that we feel in our life when dealing with the illness and death of our loved ones, such as our family or close friends. With the reader/ response technique of writing, we can see and feel all of the emotions…