opportunities for my personal growth and development of connections to my school, professors and colleagues, while expanding my knowledge and improving my personal skills, which I will carry forward as a starting point for my future,” remains an honest expression of my intentions. My experiences within the program to date have enhanced my personal awareness of these values and goals by having the opportunity to grow independently. Specifically, I am appreciating the challenges, as they…
need to be addressed: how are those emotions are controlled within an organisation? Who exercises this control? What is emotional labour and what it involves? How does it affect employees? In order to answer these questions, various academic sources were analysed and some findings were discovered. In addition,…
more contacts for the event invitation. I ran out of emotion, and could not be happy for my colleague. I like to be the recognised for my effort and feel short-changed and angry when that does not happen. Reece and Reece (2016) note that proper expression of anger helps to enhance interpersonal relations, lessens anxiety, and provides people with an outlet for stress. Perhaps the need to be recognised is another reason why I prefer to do things on my own. Even though I may not have noticed it,…
actions and attitudes that effected a few past employees and situations. I found areas for improvement from the exams that would help develop my growth moving forward in another leadership role. I took six assessments that tested my ability for emotional intelligence, personality, learning style, values, and diversity. The exams/quizzes help me see the value of understanding the term “self.” In addition, the assessments illustrated some strengths and weaknesses that I could improve in the role…
If an organisational manager uses his/hers emotional intelligence at work, it could benefit the relationship between the manager and the employee. The most effective bosses are those who have the ability to sense how their employees feel about their work situation and to intervene effectively when those employees begin to feel discouraged or dissatisfied (Wiley, Jossey Bass, Pfeiffer, Lasser, Capstone, 2001). To understand emotional intelligence as a term, it can be easier by dividing…
the theory of Emotional Intelligence to the general public. His book was considered a groundbreaking achievement due to his suggestion that emotions can be more important than IQ, when it came to being “successful.’ Goleman’s theory has been…
flowers in the background and mentions that one of his past clients would most likely to have some those flowers and asks her if they are nice flowers. The dullness in her expression had ceased to exist as she replied, “Beautiful. Oh, beautiful.” (Steinbeck 377). It was noted that her eyes began to shine with pride and her expression became attentive while describing the beauty of the flowers that she had…
Social Skills “Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That is why they look alike.” — Daniel Goleman, Author and behavioral science journalist All of us have emotions; you all just need to learn to cope with them. In doing so, you can then make the most of your own life and foster fulfilling and respectful relationships with others. Emotional skills refer to learning to handle and express feelings in the most proper way. Social…
he classified human intelligence into linguistic, logical-mathematical, spatial, musical, bodily-kinesthetic, interpersonal, intrapersonal and naturalistic intelligences; recently, he added existential intelligence to his theory (Gardner, 1999). Emotional Intelligence is a part of Gardner's (1993) interpersonal intelligence.…
Nonverbal Communications also know as the body language is a communiation when people send and recive wordless clues. ‘Non’ means ‘not’ and ‘verbal’ means ‘words’. It includes facial expressions, gestures but also tone of voice. Nonverbal Communication informs about basic emotional states, features of someone’s temperament but it can also inform about someone’s social status, origin, self-esteem and education. To understand nonverbal communication better it should be also known what exactly…