Distinguished Service Cross

When it comes to a culture that interest me, China is the country that I could learn from. China could help me enrich my life, deepen my business expertise, and improve my communication skills. When it comes to doing business, China handles their business differently than the American culture. In China, they will personally form a bond with whomever is wanting to do business with them. In America culture, colleagues may occasionally go to happy hour together and attend the office holiday party…

Intercultural Communication is a fundamental part of our society today, allowing us to interact across cultures, and break down what would otherwise be barriers to a cohesive society. The film 'District 9,' directed by Neill Blomkamp uses an alien society to highlight certain intercultural communication issues that are relevant today. These key concepts are ethnocentrism, stereotypes and uncertainty avoidance. Human nature’s self-involved tendency leads to discrimination against the unknown, a…

money together and completed loans for each other. In the 19th century, the first credit union was opened in Europe by Hermann Schulze-Deltizsch and Friedrich Wilhelm Raiffeisen (ICU). Today, credit unions continue to serve members with financial services and competitive…

starting gun made my ears pop, and we were off. Hundreds of feet trampled across a grass field. Two hundred meters in and I was already at the end of the pack. Ten hundred meters in and I was already walking. Everyone had told me that my first cross country race would be difficult but exciting, tiresome but exhilarating. I felt like death. Gasping for air, I imagined different scenarios that would take me out of the race. I could trip over that root. I could fall into that tree. My legs…

The first case involves the American Red Cross. The Red Cross is well known for its emergency response, disaster management assistance and humanitarian aid efforts. Though the crisis at hand is relatively minor is scope, it was an embarrassing moment and could have had an impact on donors – a large and important part of the Red Cross’ revenue stream. On February 15, 2011 at approximately 11:24 PM, an employee accidently sent a tweet on the Official Red Cross Twitter account – that was meant…

I can feel my sides burning with every step I take. I try to pick up the pace but my feet start to ache. I start up my daily argument with myself, hating myself for getting up at five-thirty during the summer, hating myself for picking running to cope with my anger, and then I start to figure out my surroundings and I know that I am close. I can see the trail I am running on start to clear, the sun beaming through the break of the trees and I know that have made it. The ritual of running every…

years I have been working in busy customer service roles. I am required to determine customer needs and provide solutions. For example, as a HR advisor, I would continually attend to front counter relations, often providing continuous help to member of the community that would be looking for work. AS a result, this ensures correct data entry and highly efficient job seeker registrations. I am passionate and committed to providing excellent customer service and my university degree has seen…

top car rentals companies in the countries, which is very well known also outside of the countries. Enterprise holding is known as the best transportation service provider in the world which exceed in customers’ expectations for service, quality and value. Which provide their employees with a great place to work to better provide customer service, which they proudly serve in their communities as a dedicated corporate citizen. Being a Business Administration Management Marketing as an intern my…

customer service. ICMI research indicates that more than two-thirds of center leaders believe social media customer service is important, yet only 41% of contact centers currently offer social media support. Why the gap, and what are the long-term implications? Countless brands simply don’t know where or how to start, and the lack of action could be driving customers to the competition. 2015 Harris Interactive research revealed that 69% of customers are willing to pay more for a product or…

when needed. This allows both companies to have the most timely and accurate information at their fingertips. It is a win-win for both companies. 5. Evaluate which customer service attribute would be most important to a company that supplies meals to an airline. Justify your answer. The most important customer service attribute for airlines would be their food/meals. The customer may fly on this specific airline solely because of the food that is served. The vacation jetsetter probably does…