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    Empathy in the Workplace In the three years that I have worked in customer service, I believe I have seen a side of people that others don’t see very often. Working in customer service or retail, you are almost required to be nice and respectful to everyone you see. Which is easy enough, until you get as customer who has no idea how things work at in the service industry. They become outraged at something as simple as a 50 cent increase of the price of a product. It’s not everyone that I have…

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    Now that we understand the “Cultural Approach to Organizations”, how rhetorical theory helps shapes the “Cultural Approach to Organizations”, and now we will take a look at how the best way to look at “Cultural Approach to Organizations” is if we recognize the ways that it is a rhetorical theory.If we are able to see the ways rhetoric works in this theory we will be able to understand it in the best way. For example, if we look at the standards and values of a particular company we can see what…

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    Harrah's Essay

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    Psychographic Segmenting. This segmenting gives them information on what the customer wants and helps them develop those products and capitalize on them. Harrah’s MIS and Harrah’s Managers and Employees Managers and Employees are responsible for building good relationships with the clients. Harrah’s focuses on what goes on inside the property and provide proper services to customers using their Management Information System. Managers and employees give customers special services for example…

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    he CompanyUSHEALTH Group is a medical insurance company with two subsidiaries. Through provision of products that are different for entrepreneurs and their employees, self employed persons and families, it has aspired to be America's trusted partner in healthcare. USHEALTH Group servesover 15 million customers with tailor-made products for more than 50 years. The ProductsUSHEALTH Group knows every customer has unique needs. The company has developed an array of coverages to its clientele, so…

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    A company who offers promotions for their item or services will ultimately be the best and also have more faithful clients. Promotional endeavors are both important to the shopper and the company offering the promotion. Promotion is all exercises having in view the data, fascination and keeping of potential and conventional clients for a particular offer, the stimulation of the buying decision, by raising awareness and creating the belief that particular offer meets certain necessities at the…

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    of customers stopped using a brand/company after one bad experience. As soon as possible, a customer needs to understand your commitment to their needs, level of competence and ability to deliver what they're looking for. Another practice that is good would be respecting customers time. Taking to much of a customers time can make the customers…

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    Cabela’s Customer Service & Support Waiting in line at any store seems to be quite the norm for most of us depending on the time of year and even the time of day. We can walk in on one day and there won’t be any lines at the checkouts but the next day you enter the store again and there are more people there and the checkout lines are longer than you expected. When this happens we tend to just wait patiently because we have become accustomed to this. However, when it comes to waiting “inline”…

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    Dizzy Math Case Summary

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    Joe Davis has an MBA from the Richard Ivey School of Business. He has been gaining experience in the fields of operations, and then marketing at two mid-market consulting firms for past three years. He recently got engaged to his long-time girlfriend who wanted Davis to work a regular 9-5 job. Davis got accepted to ConnectCo as a Manager of Planning and Reporting and he was very excited. On the first day he found out that the procedures and policies are not well documented. After the first few…

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    Don’t be fooled that this group is less valuable than younger groups. Many are in good health, still work, and are more active than ever before. Show them respect and don’t be condescending. They have the wisdom and experience of age.  Be Respectful. Even if they are a bit arrogant, disoriented or disrespectful. Stay professional. …

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    Client Info: Julie’s Hot Dogs – San Francisco - Chicken Burgers - Chips - Sodas - Energy Drinks - Drinks - Bacon Wrapped Hot Dogs - Everything Grilled - Catering Services - New Menu Coming Soon Home Slider Text: Write 15-20 words – Home Call To Action: Write 15 words Home Slogan: Expand the slogan to 15 words if needed (no more than 30 words). Home Body Text: Write 300 words – There is a new trend hitting the culinary world today and we are glad to be a part of it. This trend…

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