Customer attrition

Today businesses are extremely customer oriented. Companies are doing their very best to deliver value added services to their customers in order to retain them and while at the same time trying to acquire new customers. It is far easier for a company to retain existing customers than it is to attract new customers. Companies realise the importance of placing more emphasis on relationship marketing programmes like customer loyalty, customer retention and customer satisfaction programmes in order…

The shopping trolley is a simple invention that has integrated itself into one’s everyday life. It is not something that has been considered anything but a cart which is used to carry shopping goods, however, the shopping trolley is much more. It serves a purpose in everyday life, yes, as a means of carrying items at the supermarket, but it serves a more momentous role in the very lives of those who we may not take the time to even consider. After much research, I have come to the conclusion…

If you are looking for something that could satisfy your family in terms of eating together, you are in the right place. Most of the families are looking for something that could make them satisfied. If you are one of those who have great ideas to make your family satisfied, this is your chance to showcase your own suggestions. One of the suggestions that is proven to be effective in terms of family gathering is simply no other than preparing unique and “something new” dinner for your family.…

Nike is one of many businesses that utilizes globalization to thrive in the free market. The business is not contained or restrained by any specific geographical, ethnic, religious or market areas but it covers the entire globe to sell, hire and manufacture their products. It soon becomes obvious that one of the ways in which a business such as Nike can reap benefit of its reach and size is by taking advantage in differences between various regions around the world. The story of Nike is a…

is to give order booking support to customer services team and all shop keeper so that can place orders and get all products information with comfort. As SuitsMe Online is enhancing its shops and spent more money in marketing so they are expecting more customers to hit online and over customer services for placing orders. Therefore, the need of change has been arisen. The softwear team has been designed a new…

1 Introduction In recent years, same people pay more attention to their health, so the products about health and sport are more popular than before. Adidas as one of the biggest sport product companies in the world, many people think that Adidas is a very good option for investors. As we know, the stock price of a company is related to the operating performance and financial position of this company. For example, if a company can sale more and more products, we can believe that the stock price…

but instead remaining direct and humble. 6. Is Dyson a customer-centered company? Dyson’s focus on developing their products and production advancements would indicate a product orientation. Nevertheless, I would argue that Dyson is a customer-centered company as their purpose is develop products for customers that make everyday tasks simple and fun. The test all their products with real consumers so that they can make products that customers value and work to benefit them. Their strategy relies…

competitive advantage through looking at the following factors; First, most companies fail to provide their customers with what they need. Customers remain loyal to brands that can understand their needs and provide them with what they want. Understanding the customers is thus the first step towards building a competitive advantage. It will help sell the right products to the right customers thus…

The Case of Lonnie and Dorothy 1. List the needs that Lonnie and Dorothy have. Then prioritize them. The needs that Lonnie and Dorothy have are important to be met in order for them to live comfortably. One of the biggest problems for them is the economic disadvantage that they have. They have bills to pay and what they earn is not enough for them. They are also not able to save any money for their future. Lonnie and Dorothy have needs in their own health and physical well-being. Dorothy has…

Porter’s Theory Porter’s Theory relates to the profitability of different companies in terms of their business outlook. What company is the most profitable? How can we gain better clientele? Where do we rank amongst other competitors as far as profitability? These are all questions that a company would search to find the answer to when debating their position in the business world. FILA is a known sneaker and clothing company that has taken a huge fall within the last decade. In this research,…