Courtesy clerk

far end of the lobby. “Karolina, what are you doing here?” A well-dressed woman in a dark dress with a mink stole adorning her shoulders walked up to Karolina. She and her family were waiting for Sigel to discuss their situation with the front desk clerk. “What a small world it is to be able to see someone from Baden, right here in New York City!” The woman spoke loudly with a slight German accent. She looked at Karolina and observed her traveling attire and holding a sleeping child in her…

threshold, there were 2 tables (one for the defense and one for the prosecution), rows of police offers to the right side of the courtroom who where there because of tickets, arrests, etc. that they had made. Next, the judge sat at the bench with the clerk of court and several other members of the courtroom workgroup at a bench lower than her. The bailiffs were spread out throughout the courtroom with two at the front and two at the back by the…

He was a "tight-fisted" man who held money as close to his heart as Scrooge does. When Marley appears to Scrooge, Dickens describes the chain which Marley has "clasped around his middle". It is a chain made of "cash-boxes, keys, padlocks, ledgers, deeds and heavy purses wrought in steel". These symbolise Marley's selfish, covetous and obsessive personality. It is a representation of a message that Scrooge will only receive through the things he values most; money and…

Neither Dale Carnegie nor the publishers, Simon and Schuster, anticipated more than this modest sale. To their amazement, the book became an overnight sensation, and edition after edition rolled off the presses to keep up with the increasing public demand. Now to Win Friends and InfEuence People took its place in publishing history as one of the all-time international best-sellers. It touched a nerve and filled a human need that was more than a faddish phenomenon of post-Depression days, as…

Unfortunately, some companies have mismanaged their greatest asset—their brands. This is what befell the popular Snapple brand almost as soon as Quaker Oats bought the beverage marketer for $1.7 billion in 1994. Snapple had become a hit through powerful grassroots marketing and distribution through small outlets and convenience stores. Analysts said that because Quaker did not understand the brand’s appeal, it made the mistake of changing the ads and the distribution. Snapple lost so much…

Even before Claussen began pushing his architectural vision, others were busy designing the inner workings of the plant. Jan Knau, an engineer, was only 27 when he was asked to come up with a flexible assembly line for the factory. Knau, then just a junior associate, contacted BMW’s top 15 assembly engineers. He invited them to a two-day workshop at a BMW retreat near the Austrian Alps. After a series of marathon sessions that included discussions of every facet of the ideal assembly line, Knau…

He turned a little sideways in his chair to drink his mug of coffee. At the table on his left the man with the strident voice was still talking remorselessly away. A young woman who was perhaps his secretary, and who was sitting with her back to Winston, was listening to him and seemed to be eagerly agreeing with everything that he said. From time to time Winston caught some such remark as 'I think you're so right, I do so agree with you', uttered in a youthful and rather silly feminine voice.…

Benefits of direct marketing: Buyers • Home shopping- fun, convenient and hassle free, time saving, larger variety. • Comparative shopping possible- browsing through online catalogues. • Somebody else other than buyer can order goods. • Business customers- learn about new products & services- time saved in meeting sales people. Sellers • Buy mailing lists- any group : left handed, overweight, millionaires • Personalize and customize the messages- build continuous relationship with…