Conversation analysis

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  • Crucial Conversations Analysis

    This week’s reading made me introspect about my personal opinions and emotions during crucial conversations. Honestly, I was taken aback when Patterson Grenny, McMillan, and Switzler(2012) discussed we, ourselves are the reason to create emotions that upset us (frustration, anger, fear, and insult). Further, the authors discuss that once these emotions are created we either act on them or be acted on by them (p.104). Last week, I faced a not-so-pleasant situation with one of the certified nursing assistant(CNA) in my facility. My patient was off therapy schedule for that day. It was her regular shower day. She requested me to tell her CNA to give her a shower later in PM. I communicated this to her CNA. The CNA started complaining that he…

    Words: 809 - Pages: 4
  • Crucial Conversation Analysis

    Seven of Crucial Conversations: Tools for talking when the stake are high, the authors begin when addressing the issue of how to speak honestly and safely at the same time. Approaching someone with personal information about themselves can be quite risky due to the nature of the relationship and topic. Safety is required when trying speak to someone honestly. When we addresses someone with a risky issue, use an appropriate opening statement. If one has a personal relationship with the…

    Words: 1047 - Pages: 4
  • Modems To Modem Conversation Analysis

    Pinker believes that people have so much trouble communicating because people are very sensitive and words can carry a lot of unnoticed weight behind them. Words are not the only thing that can be perceived in a variety of ways, however, as I have noticed that tone can be completely misread as well. Misinterpreted tone can turn a casual, sarcastic comment into a rude jab, or an honest compliment into an inappropriate come-on. Conversations are like playing Jenga, one wrong move and the entire…

    Words: 1367 - Pages: 5
  • Harvey Sacks Model Of Conversation Analysis

    Conversation Analysis (CA) is a concept that emerged between 1964 and 1975 due to research undertaken, and lectures produced, by Harvey Sacks. Despite Sacks’ early death, before he managed to publish his works professionally, we are still aware of his discovery of CA through other sociologists and linguists. An example of this can be seen where Hutchby and Wooffitt (2008) discuss how ‘Sacks originated a radical research programme which was designed to investigate the levels of social order which…

    Words: 1956 - Pages: 8
  • Active Listening Report

    Active Listening Scenario: My active listening conversation occurred during my first training workshop for the NOVA ambassador program at JSOM. It was a Friday afternoon, and among the attendees, there were 3 staff members and 14 NOVA ambassadors, including myself. We were at a small classroom that invited people to sit close to each other, allowing a closer group interaction. I took a seat right in the middle of the classroom, facing right at the presenter, a school faculty member, with a…

    Words: 2345 - Pages: 10
  • Self Assessment Analysis: Listening

    Self Assessment Analysis: Listening One major communication flaw of mine is my inability to listen to others at times. The idiom, “you have one mouth and two ears, so you should listen twice as much as you talk,” makes sense. However, it has been hard to implement this idea in my life. I have noticed in conversations that I sometimes “check out” and start thinking about other things, completely ignoring the person talking. When I realize I am not listening, I try to redirect my attention back…

    Words: 831 - Pages: 4
  • Essay On Constructive Criticism

    open mind and a thoughtful analysis of input from others are essential. This essay will examine an interaction involving constructive criticism and the encountered hurdles. Preparation for the meeting as well as any needed adjustments during will be explored. There will also be consideration of the lessons learned. With an open mind with regards to constructive criticism, both personal and professional growth can be attained. Receiving Constructive Criticism in a Professional Setting Every…

    Words: 958 - Pages: 4
  • Hoa Monologue

    Manh portraits himself as an attentive and responsive teacher, following Hoa’s every turn in order to quickly provide correction for Hoa’s mistakes (line 70, 71, 73 and 74). Meanwhile, Hoa portraits herself as a responsive student who promptly picks up the teacher’s correction to produce better sentences in her talk. It can be seen that this part of the extract is primarily transaction-oriented where the speakers’ professional identities (teacher and student) take centre stage. However in line…

    Words: 1117 - Pages: 5
  • AAC Device Summary

    both within the language code of her AAC system and in the native language, spoken and written, in the home and general social community. Alongside, they must also ensure that Sandra has obtained the skills needed to utilize her AAC system efficiently such as the ability to navigate and select relevant symbols. Social competence can be broken up into sociolinguistic and sociorelational skills. These include Sandra’s ability to turn-take appropriately, initiate and sustain conversational topics,…

    Words: 1705 - Pages: 7
  • Argumentative Analysis

    the situation. In turn the logic in the discourse deals with defining the rules for attack and defence in relation to the goal (Prakken, 2005). The second aspect suggested by Walton was that the analysis of different types of dialogue games was the result of adding together the concept of context and the participants’ goals as basic principles for classification and characterisation of a game (McBurney & Parson, 2009, Macagno,…

    Words: 1056 - Pages: 5
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