Contact lenses

Extract 2. Unwanted phone contacts 2.1 Definition Unwanted phone contacts. This is the number of phone contacts received from customers that are ‘unwanted’ from the customer’s point of view. This includes a contact about an event or action that has caused the customer unnecessary aggravation (however mild). It also includes repeat or chase calls by the customer to the company. This is determined by the subject matter of the call. 2.2 Aim To measure the number of phone contacts to the company…

Slime is a very unique toy that is very fun to play with. It is also very popular because it is satisfying and relaxing. You also might know this a silly putty or goo. It is unique because it has properties of both a liquid and a solid. The Science The science behind this slime is awesome! A unique polymer, this slime is made mostly out of glue. Because of the glue’s long and flexible molecules, the slime has properties of both a liquid and a solid…

there are certain techniques and practices that practitioners adopt. Most use standard ways of correcting and improving the vision of their patients, similar to what Duffy says, “An optometrist conducts eye examinations, prescribes corrective contact lenses and glasses, and diagnoses and treats eye diseases and disorders” (Duffy “Different Types”). Even though there are common practices there are, like most other practices, alternate ways to fix problems that patients have. One of these…

hard to believe that I could successfully help my client without working to fix or repair their issues. However, during the initial interview I was able successfully present and maintain an open posture, appropriate facial expressions, proper eye contact, and an appropriate tone of voice. These particular elements are important throughout an interview because together they convey to the client that the professional is sincere and genuine. During the initial interview I also struggled greatly…

expressions that are fine in one culture may be offensive, meaningless, or carry a different meaning in another culture (Ting-Toomey 276). Examples of nonverbal communication include facial expressions, hand and arm gestures, head movements, eye contact, physical space, physical postures, and touching among others. To the Americans, a smile is a way of expressing friendliness or being comfortable with a person or an idea. As such, Americans freely smile with strangers. On the contrary, smiling…

As children we are raised to always have respect for authority figures, no matter what positon they’re in. An example of this would be the way students respect their teachers in the classroom because of the teachers’ expert power (McCroskey, Richmond 1983). In this case expert power is the student’s perception that the teacher is competent and knowledgeable in all areas of study (McCroskey, Richmond 1983). But when you think about it, how much of this urge to respect our teachers comes from what…

Chapter Six: Selecting the Right Form of Invitation "There are two ways of spreading light: to be the candle or the mirror that receives it." -Edith Wharton Selecting the Form Select the right form of invitation for the person and the event. Invitation forms include email, in person, telephone, text, hand-delivered, and mail by post - both written and printed invitations. The form of the invitation lands in the world of the guest in a particular way. Think about which form of invitation will…

Eye contact is an important aspect of communication, because it allows the other person to decipher if they are interested in the topic or not. I noticed while the blonde was doing most of the talking, the brunette would use eye contact for a short period then look down at her hair as she was playing with it. I can tell she is partially interested with the topic, but is…

The most prevalent form of nonverbal communication that I noticed was body movement, however, facial expressions, touch, and personal space communicated a plethora of information as well. I’m sure had I been sitting closer to people and listening to them, I would have gained an immense amount of knowledge from voice and tone, however, it was loud in the bar and it seemed a bit too creepy to sit right next to people and write notes about their conversation. It seemed as though I could gather…

For my fieldwork project, I visited a local park to observe the people there and how they communicated. At the park, there was a large, grassy field, a playground, and a few picnic tables. During my time at the park, I made many detailed notes on what kinds of non-verbal communication took place. It was a nice, breezy day, and many families were having picnics. This was the perfect opportunity to watch some interesting interactions, so I sat on a bench and observed. One family was having a…