Complaint

During Eileen Foster’s tenure with Countrywide and Bank of America, she internally investigated the organization and any fraud activity that she witnessed. Foster explains that while she did uncover several cases or instances of fraud, she also followed up her findings by informing and warning executives of the fraud she had uncovered (Benoit, 2011). It appears that Foster followed the duties and responsibilities of her job title and informed the necessary parties of the activities she has…

regional pain syndrome I of upper limb, bilateral; Carpal tunnel syndrome, left upper limb; carpal tunnel syndrome, right upper limb; and Lateral epicondylitis, unspecified elbow. Per medical report dated 5/9/2016, patient presents with primary complaints of right upper extremity pain and right middle finger pain. Patient rates her pain as 5/10. Current medications include omeprazole, diclofenac, and Lidocaine ointment. Examination of the right wrist revealed restricted range of motion with…

nurse is performing her first assessment the patient complains of a headache and had a moment where she forgot where she was. The nurse gives her Tylenol for her headache and goes about the rest of her assessments without documenting her patient’s complaint. Four hours later the nurse returns to her room and finds her unresponsive. Although the nurse followed through with the ordered vital signs and neurological checks, it was also the nurse’s responsibility to continue to monitor after giving…

What suggestions do you have for the Chief Medical Officer on how to coach Dr. Ferrara and develop a personal improvement plan? Most managers, in this case the CMO, often face difficult employees. They often exhibit characteristic to be removed from the team but are not due to certain reasons technical or otherwise. This then leads to time where the company or the team is held hostage to the behavior due to the technical or special requirements. The behavior is not limited to certain aspects.…

Workplace Violence There are many factors to consider in regards to developing a workplace violence action plan with my company having three locations and more than 500 employees (Mathis, Jackson, & Valentine, 2014). “Employee layoffs, poor economic conditions, increased workplace violence, and increases in domestic restraining orders have caused management to develop a workplace violence action plan” (Mathis et al., 2014). The Federal Bureau of Investigation defines workplace violence as…

In Australia, The Commonwealth Public Sector Union in 2011, received 2000 bullying related complaints, which is 360% percent higher than a number of complaints received 4 years earlier (Kramar, et al., 2014). Qualitative data survey of 399 students attending business school who may have existing, or previous work experience in Australia, Turkey and India, shown, that 114 have…

assert the claim out of the same transaction. Id. at 385. The second situation being when a defendant asserts their claim before the statute runs or the time period of the previous situation, the claim should be asserted as if the defendant had a complaint as a plaintiff and the expiration of the statute of limitations is “immaterial.” Id. at 385-86. In the third situation, the court stated no justification would be given for letting the statute of limitations lapse when an answer is filed and…

country. We've heard the stories about a tenant living in an apartment with cold running water or no hot water to take a shower. Tenants complain about living in an apartment without heat or pest problems. The landlord refuses to listen to their complaints and fix the problems. Should the tenant simply live with the conditions? Well, the fact is that according to the law, tenants have rights. However, obtaining those rights in New York City is a different matter. Most are frustrated with the…

In the video clip from an episode of “What Would You Do?” a (fake) waitress tending to customers was featured. The waitress’ customer service was extremely poor. Firstly, I noticed that the waitress did not properly greet the customers in a warm and welcoming manner. She simply asked, “Are you ready?,” instead of introducing herself and making the customer feel welcomed. Next, while customer was telling the waitress her order, the waitress was listening to her bluetooth device instead of the…

addition to phone scams, many seniors are not as technologically savvy as they should be. They can be taken advantage of online. Typically, this involves providing personal information online. The Federal Trade Commission reports that of all the complaints they receive, nearly 20 percent are from one demographic on one subject: senior citizens over 60 years of age complaining about identity theft. Good…