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    This study is hopes to answer following questions. 1.3.1. Main Research Questions  What is the services quality level of the banking sector in Sri Lanka?  What is the customer satisfaction level of the banking sector in Sri Lanka?  What are the factors affected to the customer satisfaction?  Is there relationship between Services quality and customer satisfaction? 1.3.2. Specific Research Questions  Is there relationship between tangibility and customer satisfaction?  Is there…

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    Burj Bank Case Study

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    Overview of the organization: Brief History: Burj Bank Constrained, once in the past known as Dawood Islamic Bank Restricted (DIBL), is Pakistan's 6th undeniable Islamic business bank. The bank got its permit from the State Bank of Pakistan in May 2006, and formally started its operations on Friday, April 27, 2007. The Bank was the aftereffect of an activity of the First Dawood Bunch, with the Islamic Organization for the Advancement of the Private Part (ICD) in Jeddah, Unicorn Venture Bank in…

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    Lehman Brothers Lehman Brothers Holdings Inc was a global financial institution that played an important part in the financial and commercial history of the United States for more than 150 years. It was found in 1850 by Henry, Emanuel and Mayer Lehman and was the largest investment bank in the US. Its headquarters was in New York and it was dealing with investment and private banking. On September 15, 2008, it created a record bankruptcy in American history. The following day, part of it was…

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    Super Bowl Commercials

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    broadcast ‘sought-after’ television commercials commonly known as the Super bowl ads. The super bowl ads became a cultural phenomenon from the 1970’s. Companies are given a chance to win the heart and mind of the Americans who are strapped in front of the TV without even changing the channel. Over the years, companies have made use of…

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    Ebola Case Study

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    SafeAssign Logo Help 2014FALL.POS3931.81779.01.MULTI - REAL POLICY WORLD Paper 2: First Options Memo Mark Fowler on Mon, Sep 29 2014, 4:58 PM Submission ID: 58130755 OptionsPaperFinal.pdf Word Count: 0 Attachment ID: 78573653 Mark Fowler N00667049 Real World Policy – Professor Soderberg First Options Paper Memo To: POTUS From: APSNA Subject: Implementing more precautionary measures to eradicate the Ebola outbreak in West Africa Date: 09.29.14TOP SECRET Summary The recent outbreak of Ebola is not…

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    its origins in commercial fishing and the overfishing of our oceans. A two year study was conducted by Jeremy Jackson of the Scripps Institute of Oceanography that showed 90% of big fish (swordfish and tuna) had been depleted from the ocean. A federal law was proposed to protect the oceans from overfishing but it was not approved. Jackson claims that, because fish populations are so low, 30-50% of the ocean may need to be protected from fishing in order for the populations to…

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    HDFC Regalia First Credit Card HDFC Regalia Credit Card is a card offered by HDFC bank. The card comes with special privileges and benefits. The card also offers the feature of reward points on all card transactions. These points when accumulated can be used to purchase gifts and other items. Why HDFC There are plenty of banks in the market that offer credit card facilities. What makes HDFC unique is the fact that it is the second largest private bank in the country. It has a network of…

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    Public Bank Case Study

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    (year 1967). Public Bank is highly well-known for its asset quality, strong balance sheet, good corporate culture, wise management and high class customer service. Public Bank is offering a wide range of financial services which comprise of retail commercial and consumer loans, trade finance, wealth management products, online banking, and other financial and banking products and services. Moreover, as Gold is appreciating in value and is assumed as best product to invest, Public Bank offers the…

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    Alex Bank Case Study

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    Alex bank founded in 1957 and since 2007 Alex bank being a member of Intesa San Paolo Group, nowadays ALEXBANK is one of the most popular private sectors bank in Egypt. The number of branches that Alex bank own are more than 170 branches all over Egypt, the number of employees working in these branches are more than 5000 employees, the number of customers Alex bank serve above 1.6 million customers and Alex bank cares about a huge collection of stakeholders from, workers, customers, dealers and…

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    Raiffeisen Bank Case Study

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    Founded in November 1992, the bank began its operations as „Market banka dd Sarajevo“, a stock corporation of private shareholders owning shares above 90%. Today however, Raiffeisen bank in Bosnia i Herzegovina is a subsidiary, or as we like to call it „daughter company“, of Raiffeisen Bank International, abbreviated as RBI. Comprised of Eastern and Central Europe, RBI participates in 15 markets and is ranked as one of leading banks in the field. Having its products and services carefully…

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