Chick-fil-A

walked in Chick-Fil-A 20 minutes before they were about to close and one particular employee was not so happy. It was obvious the employee had an attitude by her facial expressions, and the tone in her voice. While the customer was trying to place their order the employee kept constantly cutting them off. When the customer asked her for a refill on their drink she took the cup and rolled her eyes at the customer. It was very shocking to have seen these types of actions transpire in Chick-Fil-A.…

Working in Chick-Fil-A leadership for 2 years, I've learned a considerable amount about the man who started the Dwarf Grill (which later grew to be called the Dwarf House.) Many know Truett Cathy both for his successful business, which ultimately became Chick-Fil-A, and his commitment to his principles. Chick-Fil-A’s continual Sunday closing is a testimony to that commitment, but that’s not the only display of his leadership qualities. The culture of Chick-Fil-A encourages a focus on…

product is very good, but if you were treated badly every time you went in there you would stop going. They do something right. Say what you want about Chick-Fil-A’s stance on marriage equality but if you go in there to eat some chicken, you leave feeling good. Why? Their customer service goes beyond the norm. The thing that Starbucks and Chick-Fil-A know is that good customer service translates directly to profit. In the fledgling cannabis industry, we are still figuring this out. Some bud…

During my time in high school, I have realized what I am truly passionate about. When I’m not at school or working at Chick-fil-A, my time is almost entirely devoted to band. I am also always looking for ways to create a more sustainable and environmentally-friendly space. Environmental awareness and music make me the happiest in my life. I’ve spent roughly 1,300 hours taking part in my high school marching band program. I’ve also spent many hours participating in concert band. The William…

offer of a team member position at Chick-fil-A are both critical parts of the strategic staffing process. Some candidates are so exemplary that to prevent them from accepting other companies’ offers, Chick-fil-A must quickly offer to hire them prior to evaluating all their potential job candidates for a team member at Chick-fil-A. The selection goals for the position of a team member at Chick-fil-A include finding qualified employees who will be successful at Chick-fil-A. If an employee is not…

Environmental Factors Outside forces affects business greatly. Below is an analysis of the environmental forces that have affected and are affecting Chick-fil-A on a daily basis: Competitive 1. Constantly competing with other fast food chains that may offer variety and sit-down restaurants. 2. Without the substitutes there could be potentially harmful lost profits. 3. Restaurant owners feel the pressure to provide better quality and better prices then their competitors, because of the…

stomach and I fall in love over and over again. I have never felt guilty when I sneak off to visit, chiefly at night. They say true love has no distance and I buy into the same thing, but with food. Chick-fil-A is hands down my most cherished fast food place ever. Let me start off by telling you why Chick-fil-A has the best food ever by explaining what my usual order is. I love the yummy taste of their crispy chicken strips dipped in your choice of sauce, along with their famous waffle potato…

Some credit Chick-fil-A’s success to the delicious incomparable crispy chicken breast embedded in between two pieces of buttered bread, the always fresh, perfectly seasoned waffle fries, freshly squeezed lemonade or maybe even the old-fashioned hand spun shakes. Those items are a key part of the company’s success, but without a superb leader, the company would not have succeeded - nor would it have grown to what it is today. Today, CEO Dan Cathy, son of founder, Trudy Cathy, leads Chick-fil-A.…

is clear: leaders are not born into leadership, and you cannot make a leader. Leaders rise to existence by circumstances. Those who show up to the occasion are leaders” (Sweet, 2004). Born during the Great Depression, Truett Cathy, founder of Chick-fil-A is both a Visionary and Ethical Leader. Truett Cathy demonstrated he was a visionary by utilizing the Creator role when he created his signature chicken sandwich and was the first to incorporate fast-food in shopping malls. He also used…

The selection goals that Chick-Fil-A have while looking at employees are: do they have the qualifications to do the job, can they talk to customers in a friendly way and serve food to customers? Does this person fit with the job and organization, are they able to keep up with the fast paced environment and get along with the other employees that are in the company already? The key selection criteria that Chick-Fil-A uses is good attitude, quick learner, follow directions well, work standing up,…