Call centre

Passport information, festival information and most importantly medical emergency information. Red Frogs provide support for Matrics. The Red Frog call centre is based in Umhlanga and is a vital first point of contact for many of the Matric’s around the country. The Red Frogs also provide the service of making pancakes and provide coffee for people who have acquired too much alcohol. Red Frogs is a volunteer-based…

PRP, is a form of payment which correlates the amount in which an employee is paid with their performance such as the amount of work the employee has produced or the amount of progress they have achieved within a certain time frame. For example a call centre employee may not get a basic salary or if they do a very low one, but will then get a commission every time they sell a selected product. PRP can be used in the business environment for individuals, a team of employees, or even an entire…

On 11 November 2016, I attended a concert entitled Schumann & Bruckner that organized by Malaysian Philharmonic Orchestra (MPO) at PETRONAS Philharmonic Hall which located in Kuala Lumpur City Centre (KLCC). It was an around 120 minute concert including 20 minutes interval in between. Two great works was presented on this day which was Piano Concerto in A minor by Schumann and Symphony No.4 in E flat major- ‘Romantic’ by Bruckner. In this concert, Constantin Trinks was the conductor whereas…

the U.S. with the same purpose, I have a lot of ways to communicate with people around the world, such as video call, telephone. International students like me can use it to make a video call to contact their families and friends. Also, it is beneficial for business sectors. They can use it to make job interview and conferences. In addition, many politicians make rally over the video call. Therefore, they save on time with aid of…

Knowing the importance of evidence based practice in the nursing profession; various guidelines has been established in King Faisal Specialist Hospital and Research Centre with a systematic of review of the literature, critical clinical appraisals and expert opinion which provides the supporting evidence. One of such kind of guidelines was generated for the management of hypertension in CKD patients. Hypertension is one of the conditions for which guidelines generated by different organizations…

However, Division 2 team were in the semis. The night before the semi final game we got a phone call asking me to play for them, due to one of there players had broken their leg. The game was against the second best team in the competition, Central Districts, us being first (Undefeated) I knew how privileged I was to play for the team however, if…

Workplace This paper has demonstrated sexuality is a multileveled combination of both strictly resistance and control. In order to show the complex idea of sexuality in the contemporary organisations, the author has conducted an empirical study of a call centre, Sunray. Sunray has created the corporate culture of fun by providing non-work activities and freedoms of dressing. Also, managers of Sunray acknowledge individual expression of sexuality as a positive vibe and highly encourage their…

Throughout history of mankind, religion has played positive as well as negative influential role in human relations of the world. The religious prospects of charity, unity and community building have given rise to much social goodwill. On the other hand, religion has been related to the causation of violence, hatred, irrational thinking and many other social evils. The impact of the religion chiefly depends upon the interpretation of the religious teachings. Those who misunderstand the divine…

extremely slow and its rotating in the wrong direction scientist believe that something must have collided with it to change its original rotation. Venus is the third brightest object in the Earth’s sky and also the closest planet, its so close that they call it sister of Earth. The orbit of Venus is 225 days , a day on Venus (solar day) would take 117 days on…

Managing them well can improve the performance and efficiency of organization. In this report human resource management is discussed. It also includes the recruitment and selection method and performance management. Task 1 1.1 Human Resource Management and Personal Management It is true that human resource management has been developed form personnel management. According to Storey (1995) cited by Pinnington A. et. al.(2007), HRM in more specific sense is involves line and top management…