Business process

Xerox Corporation founded in 1906 is a leader in business process and information technology outsourcing, and in document management services. The company headquarters are located in Norwalk, Connecticut and operates in 180 countries across the world. As of December 31, 2015 the company had approximately 143,600 employees (Xerox Corporation, 2016). The company started out as an invention of xerography by Chester Carlson, a patent attorney, in 1938 as a result of the tiresome work he had to go…

GENPACT INC. – BUSINESS PROCESS OUTSOURCING TO INDIA Offshoring and outsourcing are often used interchangeably. Are offshoring and outsourcing the same? If not, how do they differ?

Offshoring is different from outsourcing, as offshoring is defined as moving business operations to different part of the world. Offshoring helps companies to reduce the production cost and increase the profit. Offshoring operations are still monitored and controlled by the parent company. Offshoring is mainly used…

Therefore, enterprises are advised to start from the strategic selection before all technical and designing process while conducting system development methodology (Markus, Tanis and van Fenema, 2000). Such an information blueprint of the enterprise, with focal points of organisation design and software design, requires carefully selecting suitable ERP vendors…

goals in business. Data and information are both equally important in business organisation. The usage of technology is increasing when it comes to capture, store and share information throughout the organisation. There are more organisations now are keenly aware that the usage effectiveness of information technology (IT) can have a competition in the marketplace. In his best-selling book, Business at the Speed of Thoughts, Bill Gates (2001) mentions, "Information technology and business are…

These functions were operated efficiently and effectively; they helped Keda to boost the product quality and customer satisfaction in the global market. Then the company started to experience some issues because it was not properly executing vital business processes; this affected the employee's ability to make precise and effective decisions that fuel daily operations (Fung 2009.) Keda needed to pursue the implementation of ERP to enhance the company’s competitive front and growth, and to…

experts that there were around 70% failure rates when change process was initiated at an organisational level. This was considered to be subject to the fundamental flaws regarding to the framework, which prevented a successful change of management. Even though it was difficult to identify any consensus regarding the framework, but they agreed on two main issues. Firstly, the pace of change has never been greater than in the current business environment and secondly, change that’s caused internal…

static order to cash spreadsheets have been replaced with a system that enables to dynamically shrink or grow availability to promise. • Optimized transportation through business intelligence solution by efficient transport routing and management of carrier performance and payment. For example the IT solutions allows the business to identify when and where lead times are not important as in case of shipment through ocean (more shipment time) in contrast to air shipment which is costly. There is…

OneFinance Initiative. It comprised of a 5 step process with the first being the most important and the most risky – the process of outsourcing. The reason why Microsoft came to a decision of outsourcing its finance function to an outside body was that they felt they were concentrating more on the basic repetitive tasks in house. This process was adding no value to the company and Microsoft did not have enough time to concentrate on their business insights and partners. This is what the…

The debate for many years has been whether or not trade agreements help American workers or cause the loss of jobs to foreign workers and lower wages. Corporations are in business to generate a profit, but at what cost to Americans and the economy? What is the ethical choice when it comes to offshoring and outsourcing jobs and how honest should a corporation be about the use of this practice? Some of the businesses that have moved jobs to foreign countries are heralded as being innovative and…

Companies implement Enterprise Resource Planning (ERP) systems to achieve integration of their business processes to perform with a competitive advantage over the other companies. ERP is considered till date the best solution for the Small and Medium Enterprises (SMEs) in order to face and compete in the ever growing global market. This study is an attempt to find the effectiveness of implementation of ERP in Small and Medium Enterprises (SMEs) & its benefits to the organization .While…