Bernard Edwards

Deutsche Allgemeinversicherung (DAV) is using statistical process controls (SPC) due to DAV Kundendienstgruppe (DAKG) having issues with data entry of policyholder’s applications lack of quality and technical issues. One area of customer service that required improvement overall at DAV was the ability to process information and data without mistakes, as well as retrieving it in a timely fashion. In order to do this, DAKG started measuring quality by using Statistical Process Control (SPC), which…

How successfully did Henry VII deal with the problems he faced during his reign? The success of Henry VII is clearly seen throughout is reign in the number of defining, long-lasting but generally political un-taxing decisions he made. Several of these contributed to the longevity of the Tudor dynasty and worked to bring stability and balance to England in the years succeeding the Wars of the Roses. While there were a number of failures during reign, none of them were particularly devastating and…

As fair as the fabulous asphodels; And flow 'rets which, drooping as day drooped too, Fell into pavilions, white, purple, and blue, To roof the glow-worm from the evening dew. – From The Sensitive Plant by Percy Shelly, March 1820 The Township of Asphodel, named by the Deputy Land Surveyor Richard Birdsall in 1820 from the recently penned poem of Shelly, was full of Irish Immigrants, the so called Peter Robinson Settlers. Like the Harrisons some had been bankrupt and others became unemployed or…

Phonies, or a fake people are those with multiple identities. These people act different in public and private, or in different groups of people. Phonies have been criticized in literature for hundreds of years, but one of the most notable times, and possible the first time it was criticized was in Shakespeare's Othello. Shakespeare uses characters in Othello, such as Iago, Othello and Desdemona, to show how the worst of people usually have an extreme difference in their identities, while the…

Confident, fearless and handsome, King Henry VIII had the making of a perfect Disney prince. When the young Tudor was seventeen years old, Saint Thomas More spoke highly of him as he ascended the English throne in 1509 (Graves, 2003, p.1). In his youth, Henry was already well versed in many languages, including French and Latin, and educated in mathematics, medicine, theology and other scholastic domains. His figure was also impressive with a frame of six feet, two inches and an avid sportsman…

The Tragedy Of King Richard II Richard II is the initial play in the second history tetralogy of Shakespeare which was written around 1595. The play is among a sequence of four plays that chronicles the house of Lancaster’s rise to the throne in Britain (Hoenselaars, 2004). Richard II, a stately and regal figure rose to the throne as a young chap but is extravagant in his spending habits, detached from his own country and its common individuals, and is also not wise in choosing his counselors.…

Queen Elizabeth the First was born on September seventh of 1533 at Greenwich Palace. She was the daughter of King Henry VIII and Anne Boleyn, King Henry’s second wife. King Henry was disappointed that Elizabeth was born due to the fact that he wanted a son and already had a daughter, Mary. As a result Elizabeth had a misfortune childhood. Anne could not give the King a son so he had her executed. Henry's marriage to Anne was declared null and void and Elizabeth was declared illegitimate and…

Marie Antoinette was born on November 2,1755 in Vienna, Austria.Marie had a carefree childhood. She learned how to play many instruments for example the harpsichord ,spinet, clariehord and the harp.She had a poor education and had a lot of trouble concentrating.She was blamed for many things and was executed.Many things happened to her and her family during the french revolution.She also was the last queen of France. She was sometimes neglected by her mother which hurt her.Marie received an…

Selena The movie “Selena” is based on a true story about Selena Quintanilla- Perez, a Texas born Tejano singer, who was on the rise of her career when tragedy struck and she was shot and killed by a close family friend and president of her fan club. The movie was written and directed by Gregory Nava in 1997. Selena was born on April 16, 1971 in Lake Jackson, Texas. Selena started her career at the age of 10, as lead singer in her family’s band, Selena y Los Dinos. Her father Abraham, produced…

Rulers throughout history have proven that the way the rule is based on the way they are perceived by not only their subjects but other powers including religious authority. This was especially true for women rulers who were viewed as lesser than men, and in some countries were not even allowed the chance to rule. Queen of Elizabeth of England was one of the longest rulers of her time, however that did not stop people from questioning her ability to rule. Religious leaders believed her rule was…