Bates Motel

The Leap Toward Heaven I lay my head back and try to mentally prepare myself. Tomorrow was the big day. I was moving up to be the manager of Windows of the World, the greatest restaurants in New York. This was my biggest accomplishment since I moved to New York, alongside being named Youth Pastor of the nearby church. I have lived in New York for 3 years with my wife, Sara, and our two children, a five-year-old named Matthew and eight-year-old Hannah. I love them very much and would do anything…

Garryck Hersh Aloft Hotels November 27, 2017 Introduction to Hospitality Garryck Hersh Mrs. Lamae Koogler Introduction to Hospitality November 27, 2017 Aloft and Marriott Hotels Andre Balazs once said, “All good hotels tend to lead people to do things they wouldn't necessarily do at home.” Marriott Hotels are a parent company to Aloft Hotels. Most of the Marriott Hotels are designed towards older generations and appeal more to the, while Aloft is more geared toward the…

John C Portman is the designer and developer of the Portman Hotel under whose brand name the management runs the hotel. The hotel model is to serve the niche market and set new standards by adopting the Asian standard of hospitality. Portman hotel hard bargain tactics dissuaded the unions from representing the employees. In order, to maximize the service and reduce the overhead there is a lean middle management team and more personal valets facing the guest. The hiring process selected the…

Luxury hotels such as The Imperial make a stay in Delhi, whether it is for business, vacation, or a wedding, memorable and comfortable. They do this by providing amenities that other hotels don’t offer with the best quality available for guests. Using The Imperial as an example, here are some of the amenities you can expect from luxury hotels in Delhi: 1. Room Amenities An article on Gallup.com reveals that all hotel guests, whether luxury or budget travellers, put the room at the top of their…

There are two key terms of the statement, “Family-owned hotels and globalization”. For my perspective, family-owned hotels are a business that family members establish and operate together and pass on to the next generation so on and so forth. Moreover, bed and breakfast (B&B), service apartment and Airbnb, in my opinion, they are kind of private small family owned that offers an overnight room with limited facilities, service, and breakfast as well. In another key word, from my point of view,…

2.1 Hospitality desk During a conference in our hotel, we have a special hospitality desk set up near the conference rooms. We also have a concierge desk, for our leisure guests, and the front office, but this desk is set up for the conference guests only. At the hospitality desk, conference guests can get all the information they require about the days schedule, leisure facilities for in their free time and other facilities our hotel has to offer. Also is this hospitality desk the main mean of…

Royal Caribbean Ships Royal Caribbean's cruise ships are the most innovative and exciting in the travel industry. From rock-climbing walls on each ship, to elegant dining rooms and relaxing spas, your experience onboard is nothing short of incredible. Royal Caribbean Destinations Royal Caribbean visits over a hundred ports of decision, in some of the world's most breathless locations. From the rugged beauty of alaska and Canada/New England to the charm of Europe and also the lush landscapes of…

1. Exclusive Summary Introduction 1.1 About the Manor House Country Club Hotel The Manor House Country Club Hotel is a family business owned by Jenkins family in the year 1992 in Singapore. The hotel is located in three acres of prestigious domestic land and now operates as a single hotel. Because of its well developed, it provides variety of luxurious accommodation to visitors from overseas. The hotel’s modernized restaurant provides variety kind of cuisine around the world; the hotel also has…

1. COUNTRY CLUB: Established in 1989, the Country Club is a pioneer in the concept of offering 360° leisure hospitality membership services in India. A full range of Country Club specialty services include member exclusive clubbing hubs, splendid holiday destinations, trendy fitness centers and star-studded entertainment events. The Country Club has over 50 ownership clubs, resorts and hotels in India, Middle East, Bangkok and Sri Lanka. Also, it offers over 20 member exclusive fitness centers…

The hotel industry is extremely competitive. What used to work to keep customers loyal to a hotel is no longer effective. Customers expect more. As Jonathan Tisch, former CEO of Loews Hotels (2007) stated, “chocolates on the pillow aren’t enough”! So what will make a difference for customers? Customisation based on customer preferences is one way to build customer trust and loyalty. Alternatively, standardization is very significant if the products and services are adapted to the local market’s…