Barista

quality product. This perception of quality comes from the brand association, and the brand association comes in part from the baristas employed by…

Three elderly ladies are seated at a nearby table, sipping mugs of coffee, nibbling on scones, and discussing the merits of lesfe and meatballs. Hannah, one of the baristas, casually greets one, “Peggy, good to see you! It 's been a while.” Others, like the college age girl hidden in the corner, take advantage of the relaxed atmosphere to get some work done. Her eyes are fixated on the PowerPoint she is viewing about…

In this report, I tried to figure out how Starbucks view or threat its employees since it was established. There are many case studies about Starbucks in the literature (Jianfei, 2014; Zhang, 2012). Although there are some studies or reports that show Starbucks does not treat their employees fairly (Sen & Gleason, 2015; Cartwright, 2012), majority of them show that Starbucks is one of the great place to work. In his book in 1997, the CEO of Starbucks Howard Schultz wrote: “We built the…

Rufus has gone up against the part of Operations Manager over every one of the four stores while Emma is focusing more on showcasing the new and existing stores. The business now utilizes: ● 3 full-time bistro chiefs ● 4 completely prepared baristas ● 6 full-time and 12 easygoing sustenance benefit chaperons ● 2 full-time cooks. Market investigation The profile for a CoffeeVille client comprises of the accompanying geographic, statistic, and conduct factors: ● Overview of the CBD…

Suspended - Someone who is in this role is currently suspended from their position. [LR] Trainee - A staff member who has recently joined the group and is learning how to work in the group. [LR] Junior Barista - A staff member who knows how to work in the group but is still a beginner. [LR] Barista - A staff member who has completed their basic training in the group and is helping others learn. [MR] Store Manager - A staff member who manages shifts and makes sure that all staff are working and…

that would be classified as espresso. One way to prepare a Ristretto shot is to halt the extraction process sooner than normal so that less water has passed through the grounds than normal. This is commonly done in cafes as it doesn’t require the barista to grind a finer coffee. Another way to make a Ristretto shot is to use a finer coffee grind size than normal while using the normal extraction time when you pull the shot. The finer grind size allows less water to pass through the grounds,…

getting ready was hell, but I somehow managed to make it. I’m a quick learner and picked up things pretty quickly. Towards the end of my shift the cruelest looking elderly woman came in. I had heard rumors about this little old lady. Almost every new barista this lady made them cry, but not today! I wasn’t going to let her get to me and ruin my day. She ordered her “usual” Venti, Skinny Cinnamon Dolce Latte, extra shot, extra extra hot, no whip with two cups. It’s a tongue twister and when she…

The motivational theory-Maslow's hierarchy of need is developed by Abraham Maslow in his paper "A Theory of Human Motivation. It consists of 5 stages, which are physiological need, safety need, social belongings, self-esteem and self-actualization. These 5 types of needs are arranged in pyramid form, which the physiological need is the lowest level while self-actualization is the highest level. This theory suggests that we only seek to satisfy next high level of need after the lower need is…

has a long way to go. As the company is not public it cannot raise capital through the equity market. Therefore business expansion will be difficult. Even if capital is raised through long term loans, it would be difficult to procure highly skilled baristas to prepare specialty coffee. This can result into lack of standardization for Portola products and services. Also specialty coffee requires sophisticated roasting and brewing technology which in turn requires heavy investment. Therefore…

Starbucks started as a roaster and retailer of whole bean and ground coffee, tea and spices with only one store in Seattle’s Pike Place Market in 1971. Nowadays, Starbucks, named after the first mate in Moby Dick book, has more than 24,000 retail stores in 70 countries. To get a better comprehension of what is value chain about, let us define what is value chain before I will discuss how Starbucks is managing its value chain to gain competitive advantage. According to Jones and George, “value…