Bank account

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    they began viewing online banking as an extension of the bank rather than as an add-on service. The motivation to introduce online banking now also included new business potential, additional funds from new and existing customers, expansion in geographical reach, image as a tech-savvy bank, especially if targeting the youth and the threat of customers shifting loyalty if they did not introduce it. A number of important questions are faced banks, such us how to take full benefit of technology…

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    Summary In this case study, the main aim is to know deeper about a day in the life of a bank manager, Marjorie Wong-Gillmore. To know more in details about the day-to-day running of the business activities by each of the parties who are involved in the operation such as bank manager, employees and their management. It also involves to know more in details about Wong-Gillmore’s busy daily routines, relationship with her staff members, her customer and as well as outsiders. Furthermore it…

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    project, the selected banks were analysed for each of the products offered. The products and services offered by two banks i.e. Maybank and ICBC bank were analysed in depth, whereas the products and services provided by the other 2 banks are mentioned. Maybank (MAYBANK, 2015) Maybank services are broadly divided into the following heads. • Personal Banking • Business Banking Personal Banking • Deposits • Loans • Investment Deposits Current Deposits Foreign Currency Call Account – Available in…

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    BB & T Case Summary

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    Uniform Commercial Code Section 3-403(a) “ the bank must recredit the customer’s account when it pays a check with a forged signature” (Miller, Ch. 24-3f). In this case where BB&T is liable for processing Union’s check with a forged drawer’s signature. Also according to UCC Section 4-406(f) that “a customer who fails to report a forged signature within one year from the date of the bank statement loses the legal right to have the bank recredit his or her account” (Miller, Ch. 24-3f). After…

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    stockpile their services in a warehouse somewhere, then do a mass sale when they get orders. Bank of America doesn’t manufacture accounts in some factory and sell it to customers when someone wants to open an account. Perishability means that the service capacity cannot be stored, it can only be provided at a given moment in time or else it vanishes. Technology plays a big role in the perishability of services, Bank of America provides money which some might think it’s a product rather than…

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    example, when you deposited cash cheques into your bank, it does not deposit into your account directly. It probably takes more than couple of days to see the money deposit in your bank. Then you might be worried that whether you wrote right account number and amount of deposit or not. Beside, you might even think if bank lost your cheque before you see the deposit transaction in your account. This kind of situation is called cash…

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    Organization: J.P Morgan Chase Cyber security attack which involved J.P Morgan Chase bank is one of major attacks which took place recently. About two third of the bank’s customer details were stolen in this attack. The Bank officially announced that the data of 83 million customers was hacked out of which there were 76 million household and 7 million small business customers were involved. Key-points of the attack • The data comprises of the information of 83 million Customer details such as…

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    In light of recent events, no high end corporation is above regulations and laws of the nation. Wells Fargo, a bank with the highest market valuation in America, has been charged with fraud. This company is worth of $250 million dollars, with customers across 35 countries, totaling 70 million people as global customers (CNN Money). Keeping people accountable for their actions is something that the government has been put in place for, and this is one of the times that they have not promptly…

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    EFFICIENCY OF A BANK: It is associated with the Efficiency of a bank in conditions of service provided. The major areas enclosed under this category are account log in of a customer, adequate information on the bank’s website, user friendly website, instructions and notice statements for customer on the website, Hangout during transaction process and spee d during logout of customer account. b. RELIABILITY OF A CUDTOMER ON BANK: It is associated with the reliability of a customer on a bank. The…

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    Fifth Third Case Study

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    I got my first bank account on my 16th birthday. My grandparents wrote me a check for my present and I used that money to open up an account. There was a Fifth Third Bank less than a mile from my house and my parents banked there, so I jumped on the bandwagon. For as long as I can remember, I have utilized online banking. All of my bank accounts are entirely paperless. With that comes the dependency on the website to be like a personal bank teller, although it is not that easy. However, Fifth…

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