that keeping their customers satisfied is hard, this is why eBay put their customers’ needs first. But not only keeping their customers satisfied can help a company to be success, this is why eBay creates their feedback system, this allows customers to leave positive or negative feedbacks about their shopping experience. But…
stepping in whenever he could whether it was positive or negative feedback. According to Burton and Raedeke (2008), the effect of Scott’s messages were beneficial because of his “positive feedback after a good performance [and] corrective instructions and encouragement after a performance mistake” (p. 17). His descriptive feedback caught my eye because he not only would compliment the athlete, but he would also focus on future orientated feedback, like “Next time, start your run 10 steps…
In todays busy world with all of the distractions it has become necessary to over-communicate (Makovsky, 2012). An example of over-communicating can be a follow up email summarizing a meeting that was just held. Being able to receive and provide feedback, managers and owners can measure success or thoughts on changes that are being considered or already implemented (Makovsky, 2012).…
The fact that I have been very ready to except feedback and have taken it seriously enough to institute change is positive. I bring some bad habits and insecurities to teaching that I need to work through. I also have already had mini successes with the improvements I have made. In my lesson planning…
media sites having a positive influence on one’s self-esteem in found in the article written by Gonzales and Hancock. Gonzales and Hancock also state that the social network site Facebook can enhance social self-esteem when users receive positive feedback from friends on one’s appearance, close relationships, and romantic…
today about the effects on technology on student learning. There are also many studies on peer feedback in student learning. Yu-Fen Yang and Wen-Ting Meng from Nationals Yunlin University of Science and Technology wrote an article called, “The effects of online feedback on students’ text revision.” This article goes through a research study to see if explicitly teaching students how to give feedback to their peers online can make a difference in student learning. The research questions that…
Give specific and descriptive feedback that helps students develop and improve. Students take risks and work harder when receiving feedback in ‘non-gotcha language’. For example, Can you help me find the supportive details in this paragraph? rather than “There are three mistakes and no topic sentence in the first paragraph.” Avoid a “B+ - Good job” or a “D - needs improvement” without specific feedback because it may be deflating or decrease their desire to invest…
Feedback Reflection MBA 612: Leadership Professor Peters November 5, 2014 Feedback is a necessary process that is needed to achieve goals, both personally and professionally. Without effective feedback the individual(s) are blindly wandering in the dark, in an attempt to accidentally stumble on the desired goal. Not only is motivating, it is very energizing. The speed feedback exercise led to my reflection of my military days. In the many years I spent sailing the seas, I noticed…
important in the Field of education. The interpersonal communication skills of feedback, listening and questioning are an extremely important part of being a teacher and being able to successfully teach students new information. The skill of feedback is instrumental in being a good teacher because it allows the teacher to give feedback to the student so they can learn from your mistakes, and students can also give feedback to the teacher so they can know which aspect they need to improve on in…
send his comments too. The customer said he had already sent a complaint to the website and asked if that would get to the same place. Jimmy Johns responded with “Yes, that’ll go to the same place. I care about my customers and appreciate the feedback.”(Mcrea) Although there was no name left from someone at Jimmy Johns, it seemed very sincere and concerned about losing a customer. The thing that wowed me was the response from Jimmy Johns after the first complaint which was twenty minutes,…