Assertiveness

It is the ability to deliver own opinion and knowledge in a clear, concise and non-aggressive way (Yurtsal & Özdemir, 2015). Assertiveness is very important to keep patient`s confidence and trust in healthcare workers. Assertiveness could be a tool used by nurses to strengthen the relationship with patients. In the case of Mrs. Bernardi, the two nurses should not talk aggressively regarding care plan in front of her. Eventually…

Assertiveness is an important social skill that promotes an individual?s well-being. Assertive individuals have an internal control; it enhances the self confidence, a positive attitude towards self and others. Individuals who are assertive show an acceptance of others attitude and feelings (Townsend, 2007). Assertiveness in communication promotes social support. It is an essential social skill that is required…

competing style is classified as high in assertiveness and low in cooperation An accommodating style is low in assertiveness and high in cooperative. An avoiding style is low in assertiveness and low in cooperation. A collaborative style is high in both assertiveness and cooperation. A compromising style is intermediate in both assertiveness and cooperation (Folger, Pool, & Stutman, 2013, p. 109). The way individuals…

(Tingum, J., 2016) The following website will aid anyone interested in learning how to build and utilize active listening skills. http://www.skillsyouneed.com/ips/active-listening.html Assertiveness – adjective – confident in behavior or style. (“Dictionary and Thesaurus | Merriam-Webster,” n.d.) An example of assertiveness in the…

Listening: Listening to employees’ problems and taking action regarding those problems make employees feel engaged in the decision making process. This increases their productivity and therefore leads the company to prosper. Besides, listening to customers concerns and complaints, and trying to find solutions for them, increases their trust in the organization and in its management. Listening is the key to effective communication, without it communication fails. Example: An employee who has…

THEORETICAL FRAMEWORK The assertiveness score for Vietnam is not reported in the GLOBE framework. Therefore, in order to estimate the level of assertiveness in Vietnam, this study looks at that of its neighboring countries. Clusters of countries within geographic proximity (Furnham, Kirkcaldy & Lynn, 1994) reveal important information about societal variation, intercultural similarities and differences. This allows the researcher to make inference about Vietnam based on empirical findings…

This model advocates that when nurses communicate it is appropriate to use the first name of the person they are addressing in order to get their attention. The model further stresses that it is important to not only present the problem, but also present a solution and seek agreement to what has been proposed. Finally, the model suggests that if satisfactory resolution is not attained, move the problem up to the next level of authority (Abudato, 2004). Organizational structure often dictates the…

even be tracked through history. Assertiveness can be seen in the 1940’s as America fought in World War II. They were able to interject into the situation and help take back control. Assertion is also demonstrated in the 1960’s during the hippie movement. They brought a new outlook of love and self-acceptance that people with assertiveness strive for. Activists such as Martin Luther King Jr. and Malcom X of the Civil Rights Movement relied on assertiveness to fight for their freedoms. This…

For my written assignment unit six I will write about interpersonal skills. The interpersonal skills that I will write about listening,assertiveness,negotiation,feedback,persuasion,interviewing, and coaching. For each of these skills, I will prepare a report with the definition, an example on how this skill can be used in business, and a website that offers instruction on how to develop that skill. Listening Definition­ Listening is the ability to accurately receive and interpret messages in the…

producing a product or selling goods. There is an art behind each successful business leader that sets him or her apart from the rest. Many times, interpersonal skills is what makes all the difference. Interpersonal skills involve listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. One of the most important skills to have in life is listening. According to the article titled, “What Are Interpersonal Skills?”(n.d.), listening is “how we interpret both the…