Zappos Essay

11.0 The strategic position of the organisation Level 1- Generic strategy Amazon generic strategy for competitive advantage is differenciation. As an example, Amazon is the only e-commerce company which does not outsource its fulfilment and distribution. It is in fact working to expand its distribution and logistics so as to cater the needs of more customers especially those prime member. With its own fleet of cargo jets, delivery trucks and others, Amazon can offer its prime members same-day…

Zappos is a company who sell shoes and with a simple idea of displaying shoes in the class on the day of presentation, we created a domino effect that lead to an amazing plan for a distinct presentation of the case study. When we were watching certain videos from Zappos and discussing more about the culture we decided to bring in few balloons along with shoes for the presentation. Since Halloween was around and keeping in mind Zappos culture we decided to do a Halloween…

Why Organisation Culture central in all Aspect of Companies Introduction when you think of the word culture what the first thing that pop into your mind? For example Harry Potter novel and shakespeare was a popular culture and so are society and organisation. In organisation everything relate to our habitats, office and environment which all comprises of culture. In other word it is our cultural norms, cultural artefact and cultural practices. The concept of organisational culture and its…

1.1 Agile working methods Traditional working methods cannot handle the dynamical changes that digital transformation brings along. Agile working methods give the ability to be flexible in uncertain situations, which then brings a decisive competitive advantage. Agile is deeply rooted in software development. In 2001, an international community of seventeen developers formed twelve principles for agile work. The manifesto was written to uncover better ways of software development. There are four…

Chick–fil–A Chick-fil-A has made headlines for the last few years for multiple reasons. The media’s recent topic praised Chick-fil-A for opening on a Sunday in order for volunteer employees to make sandwiches for the homosexual Pulse nightclub blood drive for the victims. In 2012 Chick–fil–A’s CEO Dan Cathy was asked where the business stands with gay marriage. She replied, “The biblical definition of the family unit” is what the company supports. Dan is a strong Southern Baptist that’s father…

available, Nordstrom’s employees would try to find it with competitor or from different locations to get it delivered at customer’s place. It eventually helps them to build a very loyal customer base. This is the culture built in years at Nordstrom. 3. Zappos – An online retailer company which has built a business by providing amazing experience for the customers. Employees are nurtured in such a way that they go an extra mile to bring smile on their customer’s face. 75% of customers are repeat…

WestJet Airlines Case Analysis WestJet Airlines was founded in 1996 in Calgary, Alberta. Clive Beddoe, Don Bell, Mark Hill, and Tim Morgan got together to create an airlines that stood apart from the other airlines in Canada. They wanted to create a low-fare carrier in Canada similar to what Southwest Airlines was in the United States. Another big part of their airlines was the company environment and culture. WestJet Airlines started off small by only working in certain regions in Canada. This…

The SWOT Analysis Amazon is based off a four-pillar motto which are low prices, wide selection, convince, and customer service. They have reportedly sold merchandise under 13% of their competitors, they offered the biggest selection of products like books, movies, music etc., they have delivered their products to individual's homes on time, fast and reliable, and liable customer service. In 1995 Amazon has established an online book store. Amazon was built on low prices for their consumer…

Anytime an organization considers a shift in their basic management concept structure they should be considerate of the impact it could have on the organization as a whole, including the direct impact it will play on every level of operations. A change in structure can often impact the worker level employee more directly than it would impact those in much higher tiers of the organization. While modern organizations may think it is beneficial to jump on the most current trends to keep up with…

Millennials – aka Generation Y – are changing the business development rule book. Sometimes referred to as digital natives, Millennials are roughly defined as anyone born between 1980 and 1997, though there are no exact dates for when the millennial generation starts and ends. According to a recent study by the Pew Research Center, the nation’s approximately 75 million Millennials outnumber Baby Boomers in the workforce. This milestone occurred in the first quarter of 2015, as the millennial…