Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/62

Click to flip

62 Cards in this Set

  • Front
  • Back

ADD ONS


What is the abbreviation for cheese, Onions, Tomatoes, and Mushrooms?

cheese (c)


Onions (s)


Tomatoes (d)


mushrooms (a)

ADD ONS


What are the abbreviations for Ham, Peppers, Chili, and Gravy?

H (ham) Peppers (p) chili (t) gravy (g)

ADD ONS
What are the prices for the first 2 toppings? What is the prices for additional toppings?

First two toppings 0.45 cents additional .40 cents

Classic Dinners


What are the Abbreviations for A Ribeye 8 oz, T-bone 10 oz, Sirloin, Country Ham, Pork Chop, and Chicken?



What are the Prices?




(Ribeye)- 11.65, RD


(T-Bone)- 11.65 TD


(Sirloin)- 9.55 SD


(Country Ham)- 8.45 CHD


(Pork Chop)- 8.85 PD


(Chicken)- 8.35 KD

Steak and Eggs



What are the Abbreviations for Ribeye, T-bone, Steak, Pork Chop, Country Ham, and Chicken?



What are the prices?


Ribeye (R/) $11.30


T-bone (T/) $11.30


Steak (S/) $9.35


Pork Chop (P/) $8.25


Country Ham (CH/) $7.60


Chicken (K/) $7.65



Classic Dinners


What are the abbreviations for Meat Lover porkchop and chicken Dinners?


What are the prices?

3PD $10.85 -PORKCHOP


3KC $10.35 -CHICKEN

Classic Dinners



What are the Abbreviations for the Southern Classic? Country Classic?



What are the prices?

Southern CI (X) $1.00


Country CI (G) $1.00


TEXAS Melts



What are the abbreviations for Texas Cheesesteak, Chicken Melt, Patty Melt, and Sausage Melt?


What are the prices?

Texas Cheesesteak (TxCS) $4.95



Chicken Melt (TxKM) $5.00



Patty Melt (TxPM) $4.60



Texas Sausage Melt (TxSM) $4.45


Major Meat Sandwiches



What are the abbreviations and prices for:


Chicken Sandwich?


Bac. Chicken Cheese?


Tx Bacon Lovers BLT?


Ham?

Ham and cheese (L&T)?
Bacon Lettuce Tomato?
Grilled Cheese?

Waffle Sandwich?





Chicken Sandwich (KS) $4.25


Bac.Chicken Cheese (BKC) $5.80

Tx Bacon Lovers BLT (TxBBLT) $4.80
Ham (H) $3.25
Ham and cheese (L&T) (GHC) $4.15
Bacon Lettuce Tomato? (BLT) $3.75
Grilled Cheese? (GC) $2.50
Waffle Sandwich (WS) $3.70

Quarters




What does this include besides the meat and bread without additional charge?

All pricing includes Deluxe (dx) -Your choice of Lettuce, Tomato, and Grilled Onions

Quarter


what are the abbreviations for Quarter?


Double Quarter?


Triple Quarter?


What are the prices?

Quarter: Q $3.40


Double Quarter: DQ $4.40


Triple Quarter: TQ $5.40

Quarter Add ons


You get a choice of cheese, peppers, chili, bacon, mushrooms, gravy, and egg!




What are there abbreviations?


what are the first 2 topping prices?


what about adding bacon?


what about additional toppings?

Cheese (C)


Peppers (P)


Chili (t)


Bacon (B) $1.10 (same for sandwiches and melts)


Mushrooms (M)


Gravy (g)


Egg (E)


First 2 toppings $0.45


Additional Toppings $0.40

Quarters add ons (Continued)



What 3 things can you add with a Quarter?



What are there prices?

Hashbrowns $2.15


Texas Toast $0.30


Tortilla Wrap $0.75

Originals


What are the Abbreviations and prices for:


single original Angus hamburger?


double original?


Double orginal w/cheese?


2 single originals?


deluxe on original?

Single Original burger (O) $1.00


Double Original (DO) $1.75


Double Original w/cheese (DOC) $2.00


2 Single Originals (OO) $2.00


Deluxe (dx) on Originals $0.45 (tomatoes and lettuce!)

Sandwiches, Wraps, and Biscuits Part 1



What are the Abbreviations & Prices for:


Egg and Cheese?


Bacon Egg and cheese?


Sausage Egg and Cheese?


Ham Egg and Cheese?



Egg and Cheese (EC) $2.90


Bacon Egg and cheese? (BEC) $4.10


Sausage Egg and Cheese? (SEC) 4.10


Ham Egg and Cheese? (HEC) $4.10


Sandwiches, Wraps, and Biscuits



what are the makes and


add-ons?



What are the prices?


Add an Egg to Any melt or sandwich $0.40



Make any sandwich a wrap $0.75



Make any Melt a wrap $0.45





Add Hashbrowns in a wrap for $2.20



For Texas Sandwich add 0.30

Sandwiches, Wraps, and Biscuits


What is the Abbreviation for wraps?



What are the prices?




W- ABBREVIATION




Egg and Cheese (EC)$3.65


Bacon Egg and cheese $4.85


Sausage Egg and Cheese $4.85


Ham Egg and Cheese $4.85


Ham and cheese (L&T) $4.90


Bacon Lettuce Tomato $4.50

Sandwiches, Wraps, and Biscuits



What are the abbreviations for Tx Melts and Biscuits?



what are the prices?



Tx Melt



Egg and Cheese $3.70



Bacon Egg and cheese$4.90



Sausage Egg and Cheese $4.85



Ham Egg and Cheese $4.90



Ham and cheese (L&T) $4.90Biscuits



Egg and Cheese $1.00



Bacon Egg and cheese $2.50



Sausage Egg and Cheese $2.50

Sandwiches, Wraps, and Biscuits


What is the price for the Chicken Biscuit?

Chicken biscuit (Kb) $4.00

Biscuit and Gravy



What are the abbreviations for 2 biscuits and Sausage gravy?



1 biscuit and Sausage gravy?


Side Biscuit?



What are the prices?



bbG $3.00



bG $1.60


b $1.00

Omelets


What are the abbreviations for Fiesta?


Plain?


Cheese?


Ham?


Ham and Cheese?


Cheesesteak


Sausage or Bacon?


What are the prices?

Fiesta (F) $6.95


Plain (checkmark) $4.80


Cheese (C) $5.70


Ham (H) $5.25


Ham and Cheese (HC) $6.10


Cheesesteak (CS) $6.95


Sausage or Bacon (S/B) $5.90

Omelets


What are the add-ons for omelets?

$-0.40 1 egg omelet


$-0.50 Omelets on side


0.40 each add'l egg


0.50 hold yolk (per meal)


M mushrooms in Omelets

Eggs


What are the abbreviations for eggs?


What are there prices?


On the side?

Single (S) $3.55 side $2.20


Order (O) $3.95 side $2.60


Triple (T) $4.35 side $3.00


Four (4) $4.75 side $3.40


Order Scr. Cheese (SCRC) $4.85 side $3.50


Eggs


What are all the things you can substitute with eggs with no charge?

Oatmeal, Hashbrowns, Tomatoes, and Grits


Wheat Toast, Raisin Toast, Texas Toast, Grilled for Toast at no charge

Egg


What are all the egg styles?


What are there abbreviations?

Over Light: OL


Over Med: OM


Over Well: OW


Scrambled Light: SCRL


Scrambled Well: SCRW


Basted: Ba


Poached: Pch


Boiled: Bo


Up: UP

Waffles


What are all the Abbreviations for Waffles?


What are all the types of Waffles?


what are the prices?

Waffle (W) $3.35


Double Waffle (WW) $4.35


Pecan Waffle (P) $3.85



Chocolate Chip (C) $0.25


Strawberry (S) $0.25


Blueberry (B) $0.25


Peanut Butter (T) $0.25

Sides


What are the abbreviations for all the sides?


What are there prices?

Oatmeal (O) $2.15 & (LgO) $2.65


Add dried fruit (O/F) $0.50


add pecans (O/P) $0.50


Ham (H) $2.90


Bacon (B) $2.90


(LB) $4.00


Sausage (S) $2.90


(LS) $4.00


Country Ham (CH) $4.45


Bowl of grits (BG) $2.15


(LBG) $2.65


SEC Grits Bowl (SscrCG) $3.00 $3.50 for a large

Chili


What is the Abbreviation?


The add ons?


what is the price for chilli?


Price for first 2 toppings?


additional toppings?

Chilli T $3.50


Add-ons


Cheese- c


Onions- s


Tomatoes- d


Peppers- p


First 2 toppings- 0.45


Additional Toppings- 0.40

Salads


What are the abbreviations for all Salads?


The dressings?


what are the prices?

Large Garden (r,t,i,v) $3.30


Grilled Garden (K) $6.35


Avondale (A) $6.35


Chicken Apple Pecan (KAP) $6.90


Bacon Chicken Cheese (BKC) $6.90




Dressings


Ranch (r)


Thousand Island (t)


Italian (i)


Vinaigrette (v)

Beverages


What are all the Abbreviations?


What are all the prices?

Hot Chocolate (HC) $1.90


Hot Tea (HT) $1.90


Milk (M) $1.90 (LM) $2.10


Chocolate Milk $1.90 (LCM) $2.45


Iced Tea (IT) $1.90


Soda (Ck/S/Dck/I) $1.90


Lemonade (L) $1.90


Coffee (C) $1.90


Minute Maid (OJ) O $1.90




Add a regular OJ to any beverage purchase for $1.00 (C/O)

Dessert


What are the Abbreviations for Pie and Prices?

Pie- Small Slice Ch/P $1.35


Pie- Regular Slice $2.35


Whole Pie $10.95

Favorite Menu Items


What are the favorite menu Items?

Bacon Quarter Cheese, Hashbrowns and Drink $6.89


Bacon Chicken Cheese Sandwich, Hashbrowns and Drink $7.89


Texas Bacon Lover's BLT and Hashbrowns $6.95


Tx Bacon Chicken Melt w Hashbrowns $8.25


Tx Bacon Cheesesteak Melt $6.05


Tx Bacon Chicken Melt $6.10


Texas BEC Melt w Hashbrowns $7.00


Waffle Chocolate Chip $3.60


Waffle Peanut Butter $3.60


Hashbrowns SSC regular $3.05


Hashbrowns SSC Large $3.55


Hashbrowns SSC Triple $3.80


2 egg Breakfast w Sausage $6.85

Associate Meal Policy



All menu items are included in the associate Meal Policy except the following and select test items

A written guest check is required for all Associate meals and must include the following prices for excluded items:



Chocolate Milk Pint $1.00


Apple Juice $1.00


Chicken (1) $1.25


Cheesesteak (1) $2.00


Country Ham (1) $3.00


Pork Chops (2) $2.50


Sirloin (1) $5.50


Ribeye (1) $8.00


T-Bone (1) $8.00

Full Menu Features



Breakfast?



What are the prices?


Breakfast All Star $7.69 (discount) $2.56



Ham and Cheese Omelet w/bacon or Sausage $8.99 (discount) 0.21



Cheese 'N Eggs w/bacon or Sausage 0.31



Waffle w/Sausage (or Bacon) $6.30



Waffle w/ City Ham $6.30



Waffle w/ Country Ham $7.90



Waffle w/ 2 Eggs (on the side) $5.85


Full menu Features


Lunch All-Star Combos

Bacon Quarter Cheese, Hashbrowns, and Drink $7.09



discount ($2.01)



Bacon Chicken Cheese Sandwich, Hashbrowns & Drink $8.19



Upsize any Lunch Combo to a Large Hashbrown $0.50



Full Menu Features


Dinners


What are the prices?

Texas Bacon Patty Melt, & Hashbrowns $_____


Bacon Texas Cheesesteak Melt w/ Hashbrowns $6.05


Meat Lover's Pork Chop Dinner $10.85


Country Classic $1.00


Southern Classic $1.00

Dollars Menu



What is one the $1 menu?

Grilled Biscuit and Jelly

"Original" Angus Hamburger

Dollar Menu


What is on the $2 menu?

Double "Original" Cheeseburger

Dollar Menu


What is on the $3 dollar menu?

Two Grilled biscuits & sausage gravy


Grilled Bacon or Sausage egg and cheese biscuit


Sausage Egg and Cheese Grits Bowl

Dollar Menu


What is on the $4 dollar menu?

1 egg Breakfast & Drink


Bert's Chili w/3 toppings


grilled chicken biscuit

Dollar Menu



What's on the $5 dollar menu

Grilled Ham & Cheese HB


Hashbrowns Scattered, All the Way


Pecan Waffle & Drink



Kids Meals


What are the kids meals?


What are the prices?

Kid's Waffle w/Sausage (or Bacon) and Drink $4.25



Kids 1 egg Breakfast and Drink $4.25



Kid's grilled cheese sandwich, HB, and drink $4.25



Kids Cheeseburger, Hashbrowns and drink $4.25

To-Go Drinks


What are the to-go drinks?


What are the to-go drinks?What are the prices?

Coffee $1.90 LG $2.30


OJ $1.90 LG $2.20


Soft Drinks $1.90


Lemonade $1.90


Iced Tea $1.90


Milk $1.90 LG $2.40

Drinks


Coffee In Thermos

$1.95 /pint


$3.40 /quart


$5.10 /half gallon

Hashbrown Call-ins

(s) cattered on the grill


(s) mothered with Onions


(c) overed with Cheese


c (h) unked with Ham


(d) iced with Tomatoes


(p) eppered with Jalapenos


c (a)pped with Mushrooms


(t)opped with Chili


country with Sausage (G) ravy

5 SERVICE PRIORITIES




(blank) by first name whenever possible.

FRIENDLY GREETING

5 SERVICE PRIORITIES


(blank) as soon as it's ready.

DELIVER HOT FOOD

5 SERVICE PRIORITIES




(blank) at the register. Don't make customers wait when they're ready to leave.

TAKE PAYMENT

5 SERVICE PRIORITIES




(Blank) from customers who are ready.

TAKE ORDERS

5 SERVICE PRIORITIES




(Blank) new customers being seated. Try to "Beat them to the seat", but not if you are busy with 4,3, and 2.

SET UP

10 STEPS OF CUSTOMER SERVICE




(Blank) by first name whenever possible

FRIENDLY GREETING

10 STEPS OF CUSTOMER SERVICE




(Blank) Contact within 60 seconds. Present menu and silverware.

BEAT TO SEAT

10 STEPS OF CUSTOMER SERVICE




(Blank) initial selections & additional items

SUGGESTIVE SELL

10 STEPS OF CUSTOMER SERVICE




(Blank) and price each item

WRITE GUEST CHECK

10 STEPS OF CUSTOMER SERVICE




Stand on Mark (Blank) loud and clear or (blank)

CALL ORDER; or give guest check to expediter if using one

10 STEPS OF CUSTOMER SERVICE


Listen for (blank). (blank) Grill operat


or mark plate (if not using expeditor)

CALL BACK, WATCH

10 STEPS OF CUSTOMER SERVICE




(blank) (syrup, steak knives, ice tea spoons, etc.) and (blank)

ANTICIPATE NEEDS AND DELIVER DRINKS

10 STEPS OF CUSTOMER SERVICE




(Blank). (Blank) and present to customer

DELIVER HOT FOOD, TOTAL GUEST CHECK

10 STEPS OF CUSTOMER SERVICE




(Blank), pre-bus, suggestive sell dessert, other items.

FOLLOW UP

10 STEPS OF CUSTOMER SERVICE




(Blank) payment at register(Blank) customers for eating at your waffle house.(Invite) them back.

COLLECT,THANK, INVITE

Prices to sub Texas Toast and Tortilla Wraps for Quarters, Sandwiches, Melts ect.

$0.30 for Tx Toast


$0.75 Tortilla Wrap

Discounted Price to sub white/wheat bread instead of Texas?

-.30 to sub white or wheat