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31 Cards in this Set

  • Front
  • Back

what do statutory controls like the CRA do

regulates limitation clauses in business to business contracts

what kind of parties does the UCTA apply to

business to business contracts

what kind of parties does the CRA apply to

only agreements involving consumers

what does the UCTA deal with

only deals with exclusion clauses

what does the CRA deal with

exclusion clauses and every other contractual term in a consumer contract

what does the CRA do

regulates unfair terms in consumer contracts

what are the 2 categories the CRA places contractual terms in

prohibited terms


other terms

what are prohibited terms

terms that seek to exclude/limit a traders liability for death/personal injury caused by negligence


terms that aim to limit/exclude statutory rights and remedies provided to consumers in pt1 of the act

whats the test for ‘other terms’ under the CRA

test of transparency and unfairness which includes a test of good faith and fair dealing

what kinds of terms are exempted from the unfairness test

terms dealing with price and the core bargain and subject matter of the contract

how does the CRA define a consumer

defines it more as an individual than a legally incorporated organjsation

what does the CRA regulate

written and oral contracts between traders and consumers


all consumer contracts with exceptions like employment contracts

what are the 4 categories of terms under the CRA

prohibited terms that arent enforceable against a consumer


terms that are enforceable only if they satisfy the test of transparency and fairness


terms that arent enforceable against a consumer becahse theres a suspicion of unfairness


terms that are exempt from the test because they govern the price/subject matter

what qualifies as prohibited terms

terms that seek to exclude liability for death/personal injury

what are 2 examples of remedies and rights that cannot be excluded

s19 30 day return policy


s9 goods must be of satisfactory quality

whats assessed when exploring whether a term causes a significant imbalance to the detriment of a consumer

whether the trader has acted in good faith

what is the requirement of good faith

a requirement of openness, transparency and fair dealing

why is EU law relevant to the CRA

the act and pt2 on unfair terms transposes an EU directive on unfair terms and consumer contracts into UK law

in what case does Lord Bingham define ‘openness’

The Director General of Fair Trading v First National Bank plc

what is Lord Binghams definition of openness

terms should be ‘expressed fully, clearly and legibly, containing no concealed pitfalls or traps. Appropriate prominence should be given to terms which might operate disavantageously to the consumer’

what is the transparency test acc to part 2 of the act

terms written plainly and intelligible language


sufficiently clear for the avg consumer to understand and make an informed decision


shouldnt aim to trick the consumer

in what case does Lord Bingham outline what fair dealing requires

The Office of Fair Trading v Foxtons Ltd

what does Lord Bingham define fair dealing as

trader should not deliberately or unconsciously take advantage of the consumers circumstances to their detriment

acc to the CJEU what must the trader ask themselves

if there was not an inequality in circumstances and bargaining power, would the consumer have accepted these terms?

according to the competition and market authority what to traders need to consider when drafting a contract

personal, cognitive, physical and socio-economic and situational vulnerabilities of consumers when drafting terms of contracts

what is the CRA’s grey list

list of potentially unfair terms

what are some examples of grey list terms

terms that exclude poor service


terms that exclude liability for faulty/misdescribed goods


terms that exclude failure to perform contractual obligations

what does a trader have to do if they do include a term on the grey list

they have a burden of proof of listing the strong suspicion of unfairness

what case says that exempted terms were to be construed narrowly and restrictively

First National Bank case

when are price and subject matter terms correctly exempted

only where they pass the prominence and transparency test

what case shows that the line between exempted price and subject matter terms and non-exempted terms is not always clear

Office of Fair Trading v Abbey National plc