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31 Cards in this Set

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Occurs when an organization can significantly impact its market share by being first to market with a competitive advantage

First-mover advantage
Refer to the week 1 slides in "Links to Study Material" in the Course Resources
Developing products, services, or capabilities that are simply necessary to do business in an industry
Competitive Necessity
Refer to the week 1 slides in "Links to Study Material" in the Course Resources
The process of gathering information about the competitive environment to improve the company’s ability to succeed
Competitive intelligence

Refer to the week 1 slides in "Links to Study Material" in the Course Resources

An organization's process of defining direction, and making decisions on allocating resources
Strategic Planning
Read section 1.4, Strategic Planning and Competitive Models and the week 1 slides in "Links to Study Material" in the Course Resources
Used to evaluate the Strengths, Weaknesses, Opportunities, and Threats
SWOT Analysis
Read section 1.4, Strategic Planning and Competitive Models, concentrate on the "What is Strategic (SWOT) Analysis?" section and the week 1 slides in "Links to Study Material" in the Course Resources
Porter's Generic Strategies
Broad cost leadership, Broad differentiation, Focused strategy
Refer to table 1.3, "Strategies for Competitive Advantage" and the week 1 slides in "Links to Study Material" in the Course Resources
High when competition is fierce in a market and low when competitors are more complacent
Rivalry among existing competitors
Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Porter’s Competitive Forces Model and Strategies" section
The ability of buyers to affect the price of an item
Buyer Power
Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Porter’s Competitive Forces Model and Strategies" section
High when buyers have few choices of whom to buy from and low when their choices are many
Supplier Power
Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Porter’s Competitive Forces Model and Strategies" section
High when it is easy for new competitors to enter a market and low when there are significant entry
Threat of New Entrants
Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Porter’s Competitive Forces Model and Strategies" section
High when there are many alternatives to a product or service and low when there are few alternatives
Threat of Substitution
Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Porter’s Competitive Forces Model and Strategies" section
What is a primary reason business ask you to like, follow, fan, share, sign up, watch, join, or download things on the Internet?
To get access to consumers and data about them in order to improve performance
Read section 1.1, IT and Management Opportunities and Challenges
These are examples of "messy data"
tweets, posts, click streams, images (including medical images)
Read section 1.1, IT and Management Opportunities and Challenges, concentrate on the "Messy Data" section
Research and consulting firms agree is one of the biggest opportunities and challenges facing managers as a way to gain insights and a competitive edge.
Using data analytics

Read section 1.1, IT and Management Opportunities and Challenges, concentrate on the "Big Data Analytics—The Next Frontier of Opportunities" section

Productivity is a measure of efficiency, represented by ______

Read section 1.2, Top Management Concerns and Influential ITs, concentrate on the "Top 5 Management Concerns" section

IT department’s understanding of strategy, risks, and opportunities; and the business’ understanding of IT’s potential and limitations is referred to as?
IT and Business Alignment
Read section 1.2, Top Management Concerns and Influential ITs, concentrate on the "IT and Business Alignment." section
Customer order processing, credit approval, opening a new account, order fulfillment, processing an insurance claim, and shipping a product are examples of?
Business processes

Business process reengineering (BPR)

Eliminating unnecessary non–value added processes, then to simplify and automate the remaining processes to significantly reduce cycle time, labor, and costs.
Business process reengineering (BPR)

Read section 1.2, Top Management Concerns and Influential ITs, concentrate on the "Business Process Reengineering" section

Benefit of cloud computing
Efficiency, Agility, Innovation
Refer to figure 1.8, Three Categories of Cloud Benefits
These are Characteristics of High Quality Information
Relevant, Timely, Reliable, Accurate, Easy to Understand and Use
Refer to table 1.2
Collaboration and workflow tools help people work together in an organized way and manage their tasks more effectively regardless of _____
Their location
Read section 1.3, IT at Work, concentrate on the "Collaboration and Workflow Tools" section
Company generates revenue using this method
Business Model
Read section 1.3, IT at Work
Developing products, services, or capabilities that give a company a superior business position relative to its competitors
Competitive Advantage

Read section 1.3, IT Agility, Consumerization, and Competitive Advantage, concentrate on the "Competitive Advantage" section and the week 1 slides in "Links to Study Material" in the Course Resources

Using a combination of mobile and database technology, Papa Romano’s Pizza House keeps records of the pizza preferences of all its customers. Tommy likes ordering from Papa Romano’s because when he calls, he just says "send me the usual" and hangs up. They already know where he lives, what kind of pizza he wants and what credit card to bill. The big increase in ordering and fulfillment efficiency represents a _______
Competitive Advantage

Read section 1.3, IT Agility, Consumerization, and Competitive Advantage – The term competitive advantage may also be referred to as competitive edge in the text.

Because of the shift to cloud computing, there is growing demand for professionals and managers who are more focused on _______ than they are on application development?
Business development

Read section 1.6, Cloud Computing Is Changing the Nature of Jobs

What can managers expect from making IT investments on the basis of an immediate need that is isolated from business strategy?
Suboptimal outcomes

Read Chapter 12, Quick Look at Chapter 12

By aligning IT strategic planning with the business strategy, companies can expect to ____
Build differentiating capabilities

Read chapter 12, Quick Look at Chapter 12

Anytime/anywhere connectivity to clients, customers, and employees refers to ______
Mobility
Read section 12.1, Customer-Centric Business and IT Strategies
One of the reasons IT project are discontinued or abandoned
The project was under-budget

Read section 12.1, IT and Business Strategy Disconnects

IT governance covers these areas
Delivers Values, Resource Management, Risk Management, Strategy Support, IT Performance Management
Read section 12.2, What IT Governance Covers
Why is it important to develop a long-term IT strategy and reexamine it on a regular basis?

Organizational goals change over time

Read section 12.1, IT Strategic Planning Process