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14 Cards in this Set
- Front
- Back
Using silence |
Allowing the patient to take control of the discussion if they do desire |
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Accepting |
Conveying positive regard |
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Giving recognition |
Acknowledging; indicating awareness |
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Offering self |
Making one self available |
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Giving broad opening |
Giving broad opening ; allowing the patient to select the topic |
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Offering general leads |
Encouraging the patient to continue |
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Placing the event in time or sequence |
Clarifying the relationship of events in time |
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Making observations |
Verbalizing what is observed or perceived |
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Encouraging comparison |
Asking the patient to compare similarities or differences in ideas,experiences, or interpersonal relationships |
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Restating |
Letting the patient know whether an expressed statement has been understood or not |
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Reflecting |
Referring questions or feelings back to the patient so they may be recognized and accepted |
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Focusing |
Taking notice of a single idea or even a single word |
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Exploring |
Delving further into a subject,idea,experience,or relationship |
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Seeking clarification and validation |
Striving to explain that which is vague and searching for mutual understanding |