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7 Cards in this Set

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The operations system

refers to the series of procedures and processes an organisation undertakes in order to create its outputs of finished goods and services through the transformation of inputs.

Business competitiveness

Business competitiveness refers to the ability of an organisation to sell products in a market. Increase in productivity = Increase in business competitiveness.



Productivity

Productivity is a measure of efficiency – the level of output obtained from a set level of input. Productivity = Outputs ÷ Inputs

Inputs

Inputs are resources such as raw materials, labour and equipment that are used in the process of production

transformation

The transformation process is the process involved in converting inputs into finished outputs.

Outputs

Outputs are the final product, or the result of the transformation process that is delivered or provided to the consumer.

There are 7 categories of inputs:

Raw materials, Equipment (Machinery), Labour (People), Time, Information & Knowledge,Money and Technology.