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20 Cards in this Set
- Front
- Back
HR- Human Resource |
the people an organization employs to carry out various jobs, tasks, and functions in exchange for wages, salaries, and other rewards |
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HRM - Human Resource Management |
comprehensive set of managerial activities and tasks concerned with developing and maintain a qualified workforce |
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Knowledge-based resources (human resource management) |
reside in the people in the organization |
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outsourcing |
small HR staff witin comppanies and more reliancce on outside consultants to provie the services once provided by those staffs; results in more efficient operations |
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scientific management |
one of the earliest approaches to management was concerned with structuring individual jobs to maximize efficiency and productivity ; helped augment the concepts of assembly-line production, division of labor, and economies of scale that gave birth to the large business that transformed domestic and international economies throughout the twentieth century. |
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evolution of the human resource function |
1. Scientific Management- was concerened with how to structure jobs to maximize efficiency and productivity. 2. the human relations era- emphasized keeping workers happy, since "happy workers were productive workers." 3. personal management- organizations grew and created personal departments tow ork with employees. 4. HR Specialists- 1964 Civil Rights Act and other legal regulations made hiring and promoting employees more complex. |
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human relations era |
supplanted scientific managment as the dominant approoach to managment durning the 1930s human relations era was instigated by the Hawthorne Studies |
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Abraham Maslow's - hierarchy of human needs |
develloped durning th ehuman relations era
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Theory X and Theory Y |
framework grew from the human relations movement |
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personnel departments "person" |
specialized organizational units for hiring and adminstering human resources, 1930s and 1940s |
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personal managment |
new type of management function, grew from the recognition that human resources needed to be managed
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personal manager |
the manager who ran the personal department |
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knowledge workers |
employees whose jobs are to acquire and apply knowledge, and they contribute to the organization by the nature of what they know and how well they can apply what they know. |
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Productivity |
economic measure of efficiency that summarized and reflects the value of the outputs created by an induciual, organization, inducstyr, or ecnomic system relative to the value of the inputs used to create them |
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quality |
toatl set of features and charactersitcs of a prodcut or sercie that bears on its ability to satisfy stated or implied needs |
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3rd fundamental goal of the hrm |
orgs complying with and meeting its legal and social obligatinos |
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4rth FG HRM |
promoting the personal growth and development of its employees. |
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line managers |
directly responsible for creating goods and servies; |
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staff managers |
responsible for supporting line managements efforts to achieve organizational roles and objectives |
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human resource management system |
integrated and interrelated approach to managing human resources that fully recognizes the interdependence among the various task and functions that must be performed
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