Tech 330 Exam 1

Front 1

Communication to managers is of vital importance because it

Back 1

Greatly helps in negotiating future plans

Front 2

Which of the following terms refers to any cultural variables that undermine the communication of intended meaning?

Back 2

Cultural noise

Front 3

Intercultural communication most likely occurs when

Back 3

A member of One culture sends a message to a member of another culture.

Front 4

According to Hall & Hall, when people experience a failure in communication, they tend to blame the confusion on the other person stupidity, deceit, or craziness. This process of trying to explain the other person's behavior is known as

Back 4

Attribution

Front 5

Trust improves cross-cultural communication by

Back 5

Encouraging the open exchange of ideas and information.

Front 6

Brenda is the head of a sports firm in Sweden. In order to communicate effectively with her workers, Brenda should

Back 6

Build friendly relationships and encourage two-way dialogues.

Front 7

Which of the following is a cultural variable in the communication process?

Back 7

Attitude

Front 8

If you think that every member of a society or subculture it has the same characteristics or traits, you are guilty of

Back 8

Stereotyping.

Front 9

Understanding foreign languages is especially important for international managers because of

Back 9

Increase diversity in the global Workforce.

Front 10

_______ is one of the elements of nonverbal communication.

Back 10

Kinesic behavior

Front 11

Subtle differences in eye Behavior are known as _____

Back 11

Oculesics

Front 12

Which of the following terms refers to the influence of closeness and space on communication?

Back 12

Proxemics

Front 13

Which of the following would most likely occur in a low context culture?

Back 13

Colleuges maintaining a respectful distance while greeting each other

Front 14

Which of the following is an element of paralanguage?

Back 14

Yawning

Front 15

The manner in which people communicate through material artifacts such as architecture, office design, and cars is known as

Back 15

Object language

Front 16

Which of the following is true about monochronic and polychronic cultures?

Back 16

Monochronic cultures treat time as a tool for bringing order to life; polychronic cultures tolerate many events occurring simultaneously

Front 17

The Japanese preference for Humanity, we're prosody, and analytic logic is known as

Back 17

Ningensei

Front 18

Which of the following tips is most likely to lead to effective Intercultural communication?

Back 18

Messages need to be encoded carefully

Front 19

_____ is the process of translating the receive symbols into the interpreted message

Back 19

Decoding

Front 20

Which is the best method for avoiding miscommunication

Back 20

Practicing projective listening

Front 21

Interaction posture is best defined as the _____

Back 21

Ability to respond to others in a non-judgemental way

Front 22

Which of the following characteristics is shared by both openness and communication and resilience in communication?

Back 22

Tolerance for ambiguity

Front 23

Which of the following is a business benefit from corporate social responsibility?

Back 23

Increase in brand value

Front 24

Mortal universalism is the need for a moral standard as accepted by all _____

Back 24

Cultures

Front 25

With an ethnocentric approach, a company applies the morality used in its ____

Back 25

Home country

Front 26

Which of the following often forces the MNC to act in accordance with ethnocentric value systems?

Back 26

Public pressure in the home country

Front 27

Which of the following creates shared value?

Back 27

Creating economic value by creating social value

Front 28

Which of the following is a policy of the electronic industry code of conduct?

Back 28

Contract manufacturers should follow some basic environmental requirements

Front 29

According to International codes of conduct, which of the following is related to the m&a behavior towards persons?

Back 29

Human rights

Front 30

Payments to expedite routine transactions are often referred to as ____

Back 30

Grease money

Front 31

Which of the following prohibits us companies from making a legal payments or other gifts or political contributions to foreign government officials for the purpose of influencing them in business transactions?

Back 31

Foreign Corrupt Practices Act

Front 32

Which of the following was the primary purpose of the organization for economic cooperation and development convention on bribery?

Back 32

To combat corporate corruption

Front 33

Which of the following is the first step of making an ethical decision?

Back 33

Consulting the laws of both the host and the home countries

Front 34

Which of the following is the last step of making an ethical decision?

Back 34

Following your own conscience and moral code

Front 35

The profitability of individual companies depends on a cooperative and constructive attitude towards ______

Back 35

Global interdependence

Front 36

Which of the following terms refers to the practice by a country of a rallying public opinion in favor of national goals and against foreign influences?

Back 36

Nationalism

Front 37

Which of the following terms refers to a country's use of a tariff and non-tariff barriers to partially or completely closed its borders to various imported products that would compete with domestic products?

Back 37

Protectionism

Front 38

Which of the following is most likely a benefit to host countries with MNC operations?

Back 38

Export diversification

Front 39

Under governmentalism the government uses its policy-setting role to favor national interest, rather than relying on ______

Back 39

Market forces

Front 40

_______ lies at the intersection of Financial, social, and environmental health-- sometimes described as the triple bottom line

Back 40

Sustainability

Front 41

Which of the following terms refers to adopting business strategies and activities that meet the needs of the Enterprise and its stakeholders today, while protecting, maintaining, and enhancing the human and natural resources that will be needed in the future?

Back 41

Sustainability

Front 42

In recent years, the export of hazardous wastes from developed countries to less-developed ones has ______

Back 42

Increased significantly

Front 43

______ is a systems view in which one seeks to optimize the cycle from Virgin material, to finish material, to component, to product, to obsolete product, and to ultimate disposal.

Back 43

Industrial ecology

Front 44

Social responsibility, ethical behavior, and interdependence are important concerns to be built into _______

Back 44

Management control

Front 45

_____ results from the lessening of trade barriers and the increased flow of goods and services, Capital, labor, and Technology around the world.

Back 45

Economic integration

Front 46

Which of the following countries is today known as the world's Services supplier, providing highly skilled and educated workers to foreign companies.

Back 46

India

Front 47

Political risks are best described as any governmental actions or politically motivated events that ______

Back 47

Negatively affect the firm's long run profitability or value

Front 48

_____ occurs when the local government seizes the foreign-owned assets of the MNC and provides inadequate compensation.

Back 48

Expropriation

Front 49

Which of the following best describes nationalization?

Back 49

Forced sale of an mncs assets to local buyers

Front 50

Micro political risk events are those that affect ______

Back 50

One industry or company or a few companies

Front 51

For autonomous International subsidiaries, most of the impact from political risks will be in which of the following areas?

Back 51

Ownership and control

Front 52

Which of the following means of political risk reduction is best suited for firms that decide a high-risk environment is worth the potential returns?

Back 52

Adaptation

Front 53

Which of the following is a method of dependency

Back 53

Maintaining control over technology

Front 54

Which of the following strategies is a firm most likely to use, if it initiates a joint venture with a local company in a foreign country, as a way of adapting to risk?

Back 54

Equity sharing

Front 55

Which of the following means of adaptation to political risk requires that a firm actively improve Nationals in the management of its subsidiary?

Back 55

Participative management

Front 56

In addition to avoidance and adaptation, to other means of risk reduction available to managers are _____ and ______.

Back 56

Dependency, hedging

Front 57

Which of the following is a form of protectionist policies?

Back 57

Tariffs

Front 58

If a foreign based firm borrows money from a host country Bank as a hedge against being forced out of operation without adequate compensation, the firm is managing political risk with _____

Back 58

Local debt financing

Front 59

Political Risk insurance and local debt financing are both forms of ______

Back 59

Hedging

Front 60

Which of the following is a form of hedging?

Back 60

Local debt financing

Front 61

A country's ability or intention to meet its Financial Obligations determines its _______

Back 61

Economic risk

Front 62

The _______ method of analyzing economic risk attempts to measure statistically a country's ability to honor its debt obligation by assigning different weights to economic variables.

Back 62

Quantitative

Front 63

The _______ approach to analyzing economic risk relies on a few easily measurable And Timely criteria believed to reflect or indicate changes in the creditworthiness of the country.

Back 63

Checklist

Front 64

Past court decisions as serve as president to the interpretation of the law under ______

Back 64

Common law

Front 65

An international agreement which regulates International Business by spilling out the rights and obligations of the seller and buyer is known as _______

Back 65

Contracts for international sale of goods

Front 66

_______ is based on a comprehensive set of laws organized into a code.

Back 66

Civil law

Front 67

Which type of country is most likely to use its investment laws to acquire appropriate technology?

Back 67

Less developed country

Front 68

Some countries are rigorously enforced employee secrecy agreements in order to _______

Back 68

Protect a firm's intellectual property.

Front 69

Which of the following is an advantage of e-business?

Back 69

Convenience and conducting business World wide

Front 70

_______ is an outsider's seemingly natural ability to interpret someone's unfamiliar in ambiguous gestures and just the way that person that can Patriots and colleagues would.

Back 70

Cultural intelligence

Front 71

_____ is the awareness of and an honest caring about another individual's culture

Back 71

Cultural empathy

Front 72

International managers can benefit greatly from cultural sensitivity because it ______

Back 72

Enables them to develop appropriate policies

Front 73

Which of the following is a primary reason for failed expatriate assignments?

Back 73

Cross cultural differences

Front 74

Globalization, in all its forms of personal and business contacts and information Crossing Borders, brings about changes that result in _______

Back 74

Cultural diffusion

Front 75

Which of the following represents the expectations, norms, and goals held in common by members of a specific company or group?

Back 75

Organizational culture

Front 76

Which of the following is a drawback of organizational culture?

Back 76

Resistance to change

Front 77

Which of the following is an advantage of organizational culture?

Back 77

Long-term commitment

Front 78

______ is the phenomenon of the shifting of individual management styles to become more similar to one another.

Back 78

Convergence

Front 79

The first step for an international manager toward cultural sensitivity should be to ______

Back 79

Understand his or her own culture

Front 80

Which of the following terms refers to the expectation that foreigners should automatically fall into host country patterns of behavior?

Back 80

Parochialism.

Front 81

_______ refers to the belief that the practices of One's Own country are best no matter where or under what conditions they are applied.

Back 81

Ethnocentrism.

Front 82

According to a contingency Management, International managers need to _____

Back 82

Adapter management styles the local setting and people.

Front 83

Canada consists of distinct groups such as anglophones, francophones, and Indigenous Canadians. This is an example of _____$

Back 83

Subculture

Front 84

Which of the following subsystems is most likely to underlie both moral and economic norms?

Back 84

Religious system

Front 85

In which of the following countries was an autocratic style of leadership be most effective?

Back 85

High power distance countries

Front 86

According to hofstede, the tendency of people to look after themselves and their immediate family and to place less emphasis on the needs of the society is known as _____

Back 86

Individualism

Front 87

According to Trompenaars's value Dimensions which of the following is true of a universalistic approach?

Back 87

It emphasizes applying rules and systems objectively.

Front 88

Based on trompenaars's value dimensions which of the following is a characteristic of the particularlistic approach?

Back 88

Obligation towards relationships

Front 89

According to Trompenaars's value dimensions, if you are born and raised in a human society, your source of test will most likely be based upon your _______

Back 89

Level of Education

Front 90

Which of the following factors can cause changes in traditional common on Western societies?

Back 90

Media exposure

Front 91

Which of the following factors primarily determines how the internet is used in different countries?

Back 91

Local attitude to information privacy