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12 Cards in this Set
- Front
- Back
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Before Entering the Examination Room Know |
Client Name Patients name, species, breed and sex Reason for appointment |
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Who should you greet first? |
The client |
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Make eye contact with client before? |
Touching the patient |
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When in the Exam Room |
Establish dialog Be professional Make the client comfortable Write down everything that's said |
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When Asking Questions |
Non leading Paraphrase back to owner Clarify all comments |
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When Listening to Client |
Don't assume or interrupt |
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Chief Complaint |
The reason why the client brought the animal in |
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Rule Out |
What it could be but you can eliminate it |
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Types of History |
Present Illness Medical and surgical Environmental Medication Dietary |
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In A Situation Where The Patient Needs Emergency Stabilization Before Taking History You Should |
Reassure the owner about the patients status before asking questions |
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An Opened Ended Question Is One That? |
Cannot be answered with yes or no |
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Why Should Leading Questions Be Avoided When Taking History? |
They can generate inaccurate information |
