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30 Cards in this Set
- Front
- Back
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A descrpition of the integrated information systems that the organization needs to carry out its business function
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Application architecture plan
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The separation between the automated part of the system and the manual part of a system
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Automation boundary
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A technique that seeks to alter the nature of the work done in a business function, with the objective of radically improving performance
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Business process reengineering
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Support systems that allow employees to communicate with each other and with customers and suppliers
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Communication support system
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Processes that support marketing, sales and service operations involving direct and indirect customer interaction
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Customer relationship management (CRM)
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Support systems that allow a user to explore the impact of available options or decisions.
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Decision support systems (DSS)
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A process in which an organization commits to using an integrated set of software packages for key information systems.
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Enterprise Resource Planning (ERP)
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Information systems for executives to use for monitoring the competitive environment and for strategic planning
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Executive Information Systems (EIS)
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Dividing a system into components based on subsystems that in turn are further divided into subsystems
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Functional decomposition
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A collection of interrelated components that collect, process, store and provide as output the information needed to complete business tasks.
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Information system
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The plan defining the technology and applications that the information systems function needs to support the organization's strategic plan
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Information systems strategic plan
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Information systems that take information captured by transaction processing systems and produce reports that management needs for planning and control
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Management information systems (MIS)
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Support systems that help employees create and share documents, including reports, proposals and memos
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Office support systems
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A process during which executives try to answer questions about the company such as where the business is now, where they want the business to be, and what they have to do to get there.
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Strategic planning
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A system that is a part of a larger system
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Subsystem
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The larger system that contains other systems
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Supersystem
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A process that seamlessly integrates product development, product acquisition, manufacturing and inventory management
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Supply chain management (SCM)
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A collection of interrelated components that function together to achieve some outcome.
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System
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The separation between a system and its environment that inputs and outputs must cross
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System boundary
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The process of understanding and specifying in detail what the information system should do
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Systems analysis
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A business professional who uses analysis and design techniques to solve business problems using information technology
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Systems analyst
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The process of specifying in detail how the many components of the information system should be physically implemented
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System design
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Strategies for completing specific system development activities
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Techniques
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A description of the hardware, software, and communications networks required to implement planned information systems
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Technology Architecture plan
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Software products used to help develop analysis and design specifications and completed systems components
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Tools
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Information systems that capture and record information about transactions that affect the organization
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Transaction Processing Systems (TPS)
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What are the various types of systems an analyst might work on?
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Database
User Interfaces Networks Operating Procedures Conversion Plans Program Modules |
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What types of technology does an analyst need to understand?
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Desktop systems
Networked desktop systems that share data Client server systems Large scale centralized mainframe systems Systems using Internet, Intranet and Extranet technology |
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What does an analyst have to understand about people?
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How they think
How they learn How they react to change How they communicate How they work (in a variety of jobs and levels) |
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What is the key role of a systems analyst in business
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Business problem solver
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