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4 Cards in this Set

  • Front
  • Back

Pulizzi (2012)

>content is created not to profit directly from but to attract and retain customers.


>more and more brands realise that technology tools available are worthless without a content strategy at the centre.

Granitz and Forman (2015)

> more interactive/engaged consumer - creates loyalty


> self-brand connections- build dreams, create myths


> experiential - difficult for competitors to emulate and will therefore create SCA.

Lundqvist et Al 2012

> communicate symbolic components - who customer wants to be - turns into heroes - Burberry use musicians - symbolic value


>turn employees into heroes - build myth about brand - 150th anniversary - burberry


> create positive associations that are difficult for customers to replicate - brand loyalty

Burberry

>used storytelling for burberrys 150th anniversary


>amazing way of communicating brand values


>amazing way of connecting with millenail consumes


>Well-crafted story developing story


>used music to leverage associations and build dreams