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15 Cards in this Set
- Front
- Back
Management
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-the process of achieving organizational goals with and through other people within the constraints of limited resources
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Common Elements of Management
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-goals and objectives to be achieved
-limited resources -with and through people |
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P.O.L.E.
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P Planing
O Organization L Leading E Evaluating |
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Planning
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-setting goals and specifying activities or programs
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Organizing
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-creating jobs, grouping them, establishing relationships, among them and establishing a formal structure
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Leading
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-influencing members to achieve organizational goals
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Evaluating
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-measuring performance of individuals, unites and the total organization
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Skills of Management
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1. Technical
2. Human 3. Conceptual |
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Technical Skills
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-understanding and proficiency in a specific activity
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Human Skills
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-deals with the way the individual perceives superiors and coworkers
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Conceptual Skills
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-ability to see the organization as a whole and how the group within depend upon eachother
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Roles of the Manager
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1. interpersonal roles
2. informational roles 3. decisions roles |
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Interpersonal Roles
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-three seperate roles
1. figurehead 2. leader 3. liaison |
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Information Roles
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1. monitor (seek info)
2. discriminator (pass info along) 3. spokesperson (carry out PR) |
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Decision Roles
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1. entrepreneur (innovates)
2. disturbance handler (react to changes) 3. resource allocator 4. negotiator (resolve issues) |