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15 Cards in this Set

  • Front
  • Back
Management
-the process of achieving organizational goals with and through other people within the constraints of limited resources
Common Elements of Management
-goals and objectives to be achieved
-limited resources
-with and through people
P.O.L.E.
P Planing
O Organization
L Leading
E Evaluating
Planning
-setting goals and specifying activities or programs
Organizing
-creating jobs, grouping them, establishing relationships, among them and establishing a formal structure
Leading
-influencing members to achieve organizational goals
Evaluating
-measuring performance of individuals, unites and the total organization
Skills of Management
1. Technical
2. Human
3. Conceptual
Technical Skills
-understanding and proficiency in a specific activity
Human Skills
-deals with the way the individual perceives superiors and coworkers
Conceptual Skills
-ability to see the organization as a whole and how the group within depend upon eachother
Roles of the Manager
1. interpersonal roles
2. informational roles
3. decisions roles
Interpersonal Roles
-three seperate roles
1. figurehead
2. leader
3. liaison
Information Roles
1. monitor (seek info)
2. discriminator (pass info along)
3. spokesperson (carry out PR)
Decision Roles
1. entrepreneur (innovates)
2. disturbance handler (react to changes)
3. resource allocator
4. negotiator (resolve issues)