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17 Cards in this Set
- Front
- Back
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the process of examining ideas reflectively and carefully to decide what you should believe, think, and do in particular situations
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CRITICAL THINKING
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knowledge structures that define the most clear or represent examples of some category
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PROTOTYPES
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when a person acts in ways that are consistent with how others describe her or him
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SELF-FULFILLING PROPHECY
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refers to understandings about identity and codes of thought and action that are shared by members of an organization
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ORGANIZATIONAL CULTURE
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the significance that we attach to phenomena, such as words, actions, people, objects, and events
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MEANING
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mental yardsticks that allows us to measure people and situations along bipolar dimensions of judgment
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PERSONAL CONSTRUCTS
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expresses the relationship between communicators
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RELATIONSHIP LEVEL OF MEANING
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states that we organize and interpret experience by applying cognitive structures that called schemata
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CONSTRUCTIVISM
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abstract, arbitrary, and ambiguous representations of other things; include all of language and many nonverbal behaviors, as well as art and music
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SYMBOLS
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a systematic process in which people interact with and through symbols to create and interpret meanings
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COMMUNICATION
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chains of ideas that spin out in a group and capture its social and task themes
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FANTASY THEMES
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communication with ourselves, or self-talk
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INTRAPERSONAL COMMUNICATION
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an active process of selecting, organizing, and interpreting people, objects, events, situations, and activities
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PERCEPTION
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communication between people
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INTERPERSONAL COMMUNICATION
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literal message
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CONTENT LEVEL OF MEANING
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anything that interferes with the intended communication
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NOISE
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responses to a message; may be verbal, nonverbal, or both, and it may be intentional or unintentional
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FEEDBACK
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