Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
37 Cards in this Set
- Front
- Back
what are the 9 elements that affect public speaking?
|
speaker, purpose, message, medium, setting, listener, response, interference, and consequence
|
|
this phase of listening is not voluntary and hearing is automatic
|
discriminative hearing
|
|
this phase of hearing finds meaning for sounds, focusing on message and understanding verbal/non verbals
|
comprehensive
|
|
this phase of listening encourages speakers by suspending judgment
|
empathic
|
|
this is the heart of listening
|
empathic
|
|
this phase of listening responds to the beauty of the message
|
appreciative
|
|
aesthetic phase
|
appreciative
|
|
this phase is relevant in ceremonial speeches
|
appreciative
|
|
in this phase listeners analyze/evaluate content, inspect reasoning, weigh evidence
|
critical
|
|
this phase distinguishes between facts, opinions, and inferences
|
critical
|
|
this phase searches for value of message may have for listener
|
constructive
|
|
what type of barrier is physical noise
|
external
|
|
what type of barrier is presentation problems
|
external
|
|
what type of barrier is message problems
|
external
|
|
what type of barrier is bad habits (feigning attention)
|
internal
|
|
what type of barrier is receiver apprehension
|
internal
|
|
what type of barrier is trigger words
|
internal
|
|
what type of barrier is attitudes (biases block comprehension)
|
internal
|
|
what type of barrier is inattentiveness
|
internal
|
|
is this a positive or negative trigger word: ethnicity, sex
|
negative
|
|
what kind of trigger word is this this, values
|
positive
|
|
what are the 3 standards for critiquing a speech
|
substance, structure, and presentation
|
|
in this audience dynamic people will listen, learn and remember a message only if it relates to their needs and wants
|
motivation
|
|
in this audience dynamic it deals with feelings, likes and dislikes
|
attitudes
|
|
in this audience dynamic deals with what we know or think we know about something
|
beliefs
|
|
in this audience dynamic what we regard as an ideal state of being, and what's proper
|
values
|
|
what hierarchy deals with food air water and comfort
|
physiological needs
|
|
what hierarchy deals with freedom control and tradition
|
safety
|
|
what hierachy deals with group membership acceptance and friendship
|
belonging
|
|
what hierarchy deals with recognition independence and respect
|
esteem
|
|
what hierarchy deals with satisfaction, growth, potential
|
self actualization
|
|
what is the first step of speech preparation
|
topic selection and topic focus
|
|
this type of leadership directs activity of group toward specified goal
|
task leadership
|
|
this type of leadership builds maintains positive relationship among group members
|
social leadership
|
|
this leadership style is based on power relationship, and relies on rewards/punishment
|
transactional
|
|
this type of leadership style appeals to people's higher levels of motivation
|
transformational
|
|
this type of leadership style is similar to stewardship
|
transformational
|