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86 Cards in this Set
- Front
- Back
conformity |
A change in one's behavior due to the real or imagined influence of other people.
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informational social influence
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The influence of other people that leads us to conform because we see them as a source of information to guide our behavior; we conform because we believe that others' interpretation of an ambiguous situation is more correct than ours and will help us choose an appropriate course of action.
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private acceptance
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Conforming to other people's behavior out of a genuine belief that what they are doing or saying is right.
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public compliance
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Conforming to other people's behavior publicly without necessarily believing in what the other people are doing or saying.
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contagion
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The rapid spread of emotions or behaviors through a crowd.
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mass psychogenic illness
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The occurrence, in a group of people, of similar physical symptoms with no known physical cause.
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social norms
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The implicit or explicit rules a group has for the acceptable behaviors, values and beliefs of its members.
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normative social influence
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The influence of other people that leads us to conform in order to be liked and accepted by them; this type of conformity results in public compliance with the group's beliefs and behaviors but not necessarily private acceptance of those beliefs and behaviors.
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social impact theory
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The idea that conforming to social influence depends on the strength of the group's importance, its immediacy, and the number of people in the group.
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idiosyncrasy credits
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The tolerance a person earns, over time, by conforming to group norms; if enough of this is earned, the person can, on occasion, behave deviantly without retribution from the group.
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minority influence
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The case where a minority of group members influences the behavior or beliefs of the majority.
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injunctive norms
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People's perceptions of what behaviors are approved or disapproved of by others.
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descriptive norms
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People's perceptions of how people actually behave in given situations, regardless of whether the behavior is approved or disapproved of by others.
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Chameleon effect
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What is the term for the confederate's behavior in the following study. The confederate copies the participant's behavior -> the participants like the confederate significantly more when the confederate copied the participant.
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conformity
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A change in behavior or attitudes brought about by a desire to follow the beliefs or standards of others
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compliance
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Yielding to a direct, explicit appeal meant to produce certain behavior or agreement to a particular point of view
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obedience
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A special kind of compliance, where there is a change in behavior due to commands of others. There is a demand from authority.
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obedience
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Out of conformity, compliance and obedience, which is a response to the most direct social influence?
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conformity
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Out of conformity, compliance and obedience, which is a response to the most indirect social influence?
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Sherif
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Two key studies related to conformity, obedience and compliance were done by Asch and Sherif. Which one had the floating dot on a screen in a dark room? In this instance, the situation was ambiguous for the participant [Asch/Sherif].
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Asch
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Two key studies related to conformity, obedience and compliance were done by Asch and Sherif. Which one involved judging the length of a line? In this instance, the situation was obvious for the participant
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37
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Across all trials of Asch's study in which participants judging line length in company of confederates who judged wrongly, what % of the cases did people conform with the wrong answer given by others?
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76
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In Asch's study of judging line length, what % of participants conformed at least once with the wrong answer given by others in the trials?
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informational social influence
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Why do we conform?: 1) ____________, 2) normative social influence
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normative social influence
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Why do we conform?: 1) informational social influence, 2) ____________
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private
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informational social influence leads to [private/public] acceptance
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public
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normative social influence leads to [private/public] acceptance
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normative
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[normative/informational] social influence leads to public acceptance
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informational
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[normative/informational] social influence leads to private acceptance
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group size
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Variables affecting conformity: 1) ____________, 2) group unanimity, 3) group cohesiveness, 4) gender, 5) age, 6) task or issue importance, 7) culture, 8) minority influence.
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group unanimity
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Variables affecting conformity: 1) group size, 2) ____________, 3) group cohesiveness, 4) gender, 5) age, 6) task or issue importance, 7) culture, 8) minority influence.
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group cohesiveness
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) ____________, 4) gender, 5) age, 6) task or issue importance, 7) culture, 8) minority influence.
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gender
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) group cohesiveness, 4) ____________, 5) age, 6) task or issue importance, 7) culture, 8) minority influence.
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age
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) group cohesiveness, 4) gender, 5) ____________, 6) task or issue importance, 7) culture, 8) minority influence.
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task or issue importance
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) group cohesiveness, 4) gender, 5) age, 6) ____________, 7) culture, 8) minority influence.
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culture
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) group cohesiveness, 4) gender, 5) age, 6) task or issue importance, 7) ____________, 8) minority influence.
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minority influence
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Variables affecting conformity: 1) group size, 2) group unanimity, 3) group cohesiveness, 4) gender, 5) age, 6) task or issue importance, 7) culture, 8) ____________.
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3-5
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Conformity increases with group size up to a group size of _____
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distinct others
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Law of diminishing returns in conformity. Milgram found that people didn't see individual people looking up, but they saw a big group looking up. What matters is how many ______
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two groups of three, one group of six
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Wilder found in studying conformity that ________ are more influential than_________.
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reduces
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Having an ally or seeing a rebel dramatically [increases/reduces] conformity pressures.
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confidence in the group
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Including one in the group of accomplices reduces _______, so people seeking to be accurate will continue looking further beyond the group answer.
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cohesive
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Conformity studies found that the more time the group spends together, the more ______ the group, the more people conform
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weak and unreliable
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Sex differences in conformity: 1) In general, sex differences are________. 2) Conformity is affected by how familiar you are with the issue at hand, not your gender, 3) small sex differences do emerge in face-to-face encounters: women conform more, men conform less when they think they are being observed.
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how familiar you are with the issue at hand
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Sex differences in conformity: 1) In general, sex differences are weak and unreliable. 2) Conformity is affected by ________, not your gender, 3) small sex differences do emerge in face-to-face encounters: women conform more, men conform less when they think they are being observed.
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women conform more, men conform less
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Sex differences in conformity: 1) In general, sex differences are weak and unreliable. 2) Conformity is affected by how familiar you are with the issue at hand, not your gender, 3) small sex differences do emerge in face-to-face encounters: ________ when they think they are being observed.
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they think they are being observed
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Sex differences in conformity: 1) In general, sex differences are weak and unreliable. 2) Conformity is affected by how familiar you are with the issue at hand, not your gender, 3) small sex differences do emerge in face-to-face encounters: women conform more, men conform less when ________ .
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more vulnerable (to the group)
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Age differences in conformity: generally, young adolescents are ____________ and older people (63 to 85 years) conform less
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conform less
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Age differences in conformity: generally, young adolescents are more vulnerable (to the group) and older people (63 to 85 years) ____________
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lower, reduce
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The influence of task difficulty on conformity: When the task difficulty is_____, incentives for accuracy ______ conformity;
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higher, increase
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The influence of task difficulty on conformity: when task difficulty is______, incentives for accuracy ______conformity.
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difficulty, importance
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The influence of task difficulty on conformity: there is an interaction between task _________ and task ________.
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normative pressures
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Minority influence on conformity: because of their power and control, majorities elicit public compliance through _______ .
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private acceptance
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Minority influence on conformity: because they are seen as seriously committed to their views, minorities produce compliance through _________.
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power and control
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Minority influence on conformity: because of their _______, majorities elicit public compliance through normative pressures.
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seriously committed to their views
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Minority influence on conformity: because they are seen as _________, minorities produce compliance through private acceptance.
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reciprocity
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A compliance principle in which there is a powerful motive to conform is strong feelings of obligation to repay.
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reciprocity
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Sales people often use what compliance principle to increase sales when they offer free gifts or samples?
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reciprocity - door in the face
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Sales people often use what compliance principle to increase sales when they make a large request and the offer a smaller request?
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reciprocity - door in the face
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Sales people often use what compliance principle to increase sales when they offer a special concessional price?
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reciprocity - that's not all
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Sales people often use what compliance principle to increase sales when they make an inflated request but, before the buy answers yes or no, they sweeten the deal?
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door in your face, that's not all
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What are the two sales techniques that use the reciprocity principle to enforce compliance?
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autokinetic effect
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Phenomenon of human visual perception in which a stationary, small point of light in an otherwise dark or featureless environment appears to move
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reciprocity
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Two compliance principles used by marketers: 1) _________, 2) commitment & consistency.
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commitment & consistency
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Two compliance principles used by marketers: 1) reciprocity, 2) _________.
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commitment consistency - foot-in-the-door
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Sales people often use what compliance principle to increase sales when they start with a small request, then move on to a larger request.
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commitment consistency - low balling
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Sales people often use what compliance principle to increase sales when they get compliance on a low-cost request and later reveal hidden additional costs.
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how high would people go
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What were the two main questions Milgram wanted to answer? 1) __________? 2) would anyone go all the way?
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would anyone go all the way
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What were the two main questions Milgram wanted to answer? 1) how high would people go? 2) __________?
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65
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In Milgram's study, _____ % went all the way to the end (lethal)
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less
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What effect does the immediacy of the victim (ie in the same room) have on obedience to authority in applying electric shocks to victims?
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increased
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What effect does the immediacy of authority (ie in the same room) have on obedience to authority in applying electric shocks to victims?
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increased
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What effect does gradually increasing concessions (increases in electricity) have on obedience to authority in applying electric shocks to victims?
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increased
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What effect does the ability to pass on responsibility (eg executioners) have on obedience to authority in applying electric shocks to victims?
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no difference
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What effect does the gender of the person have on their obedience to authority in applying electric shocks to victims?
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increased
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What effect does prestigious environment have on a person's obedience to authority in applying electric shocks to victims?
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increased
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What effect does the salience of the authority figure (e.g. wearing a lab coat) have on a person's obedience to authority in applying electric shocks to victims?
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less
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What effect does the salience of rebellious models have on a person's obedience to authority in applying electric shocks to victims?
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immediacy of victim
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Variables affecting obedience: 1) __________, 2) immediacy of authority, 3) gradually increasing concessions, 4) pass on responsibility, 5) gender, 6) prestige of circumstances, 7) salience of authority figure, 8) rebellious models.
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immediacy of authority
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Variables affecting obedience: 1) immediacy of victim, 2) __________, 3) gradually increasing concessions, 4) pass on responsibility, 5) gender, 6) prestige of circumstances, 7) salience of authority figure, 8) rebellious models.
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gradually increasing concessions
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) __________, 4) pass on responsibility, 5) gender, 6) prestige of circumstances, 7) salience of authority figure, 8) rebellious models.
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pass on responsibility
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) gradually increasing concessions, 4) __________, 5) gender, 6) prestige of circumstances, 7) salience of authority figure, 8) rebellious models.
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gender
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) gradually increasing concessions, 4) pass on responsibility, 5) __________, 6) prestige of circumstances, 7) salience of authority figure, 8) rebellious models.
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prestige of circumstances
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) gradually increasing concessions, 4) pass on responsibility, 5) gender, 6) __________, 7) salience of authority figure, 8) rebellious models.
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salience of authority figure
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) gradually increasing concessions, 4) pass on responsibility, 5) gender, 6) prestige of circumstances, 7) __________, 8) rebellious models.
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rebellious models
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Variables affecting obedience: 1) immediacy of victim, 2) immediacy of authority, 3) gradually increasing concessions, 4) pass on responsibility, 5) gender, 6) prestige of circumstances, 7) salience of authority figure, 8) __________. |