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99 Cards in this Set

  • Front
  • Back
conformity
not just acting how other people do; being AFFECTED by how they act (thinking, feeling, etc.)

change in behavior/belief to go along w/ others

bad for individualistic culture: mindless herd

good for collectivist: tolerance, maturity, etc.
3 types of conformity
1. COMPLIANCE: change in act, not belief (ex: wearing suit to work)

2. OBEDIENCE: change in act AS COMMANDED

3. ACCEPTANCE: change in BELIEF (can follow compliance -- dissonance theory)
Sherif's Norm Formation
CONFORMITY STUDY

observation of social norm in lab
-- dark room, point of light that moves erratically, but not really --> opitcal illusion

multiple participants in the room each give estimate of distance the light moved

repeated measurement; inconsistent each time b/c participants CONFORM to new group average

ratings w/in group eventually converge more in time

AMBIGUITY!!!! -- no correct answer?
social contagion
chameleon effect

examples:
- contagious yawning
- automatically copying other people's behavior
- copycat suicides
Asch's Group Pressure Study
CONFORMITY STUDY

study of perceptual judgments (ex: of lines shown, which is longest?)

other participants seem to pick choice that doesn't seen right; people may get uncomfortable, feel crazy

75% conformed at least once; 37% conformed most of the time

HOWEVER... no order or command to conform

STRAIGHTFORWARD, no ambiguity!!
Milgram Obedience Study
OBEDIENCE STUDY

demands of authority clash w/ demands of conscience

sample: 40 men, 20-50 yrs. old
-- 65% went all the way w/ dangerous electricity, until experimenter had to stop them
-- all predicted disobey at 135 volts

participants were stressed by the task

self concepts altered?
what breeds obedience? 4 factors
1. VICTIM'S DISTANCE: greater w/ greater distance -- moral disengagment; distance = easier to depersonalize

2. CLOSENESS AND LEGITIMACY OF AUTHORITY: less obedience in milgram study when instructions were given over the phone, rather than in person; when experimenter was switched, more people refused to comply

3.INST. AUTHORITY: when milgram was held at Yale, people were more obedient than when it was held at some unknown place

4. SELF-LIBERATION: when you have a reason for action (ex: student get bad grade, excuse to be mean to teacher)
attitudes predict behavior
ext. influences override int. convictions
-- power of situation
-- foot in door (start small, work your way up)

immediate situations are as/more powerful than personality, cognitive ability

FAE: explains why our predictions are so bad
what predicts conformity? 4 factors
1. GROUP SIZE: large groups more influential; also multiple groups (even small)

2. UNANIMITY

3. STATUS: more conformity towards high status people, but high status people are less likely to conform; low status people more likely to conform

4. PUBLIC RESPONSE: greater conformity when observed
2 reasons to conform
1. TO BE ACCEPTED (normative influence) consistent deviations frowned upon; takes too much energy to resist

2. TO BE RIGHT OR OBTAIN USEFUL INFO: in presence of ambiguity, other people's actions serve as guide
BRAIN study
RECREATION OF ASCH w/ FMRIs and spatial location tasks

-- when saying "wrong" answer" (b/c the person is conforming) brain region for perception (NOT decision making) is active
-- when saying "right" answer (not conforming) brain region for emotion is active

not conforming is stressful!!
3 predictors for conformity
1. PERSONALITY: not best predictor unless averaged over time; predicts behavior best when situation is weak -- less clues on how one should act

2. CULTURE: varies; collectivist cultures are more likely to conform

3. SOCIAL ROLES: cluster or norms shifting back and forth
being different -- reactance vs. uniqueness
REACTANCE: people act to protect their sense of freedom; restriction of freedom leads to ANTI-conformity (boomerang effect); ex: contributor to underage drinking

ASSERTING UNIQUENESS: sameness is comfort for collectivist cultures, but moderate uniqueness is good in ind. cultures; ex: cyclical generation of names, "tell us about yourself..."
paths to persuasion
CENTRAL: practical, logical, important; strong, compelling arguments; conscious cognition; more enduring change (attitude, behavior)

PERIPHERAL: superficial, less attn. involved; less thinking, clear statements w/ cues; implicit/automatic cognition; less enduring (less likely to effect behavior; attitude change)
resources and persuasion
not always enough for central route (that requires more resources); sometimes peripheral since it requires less work
4 elements of persuasion
1. COMMUNICATOR

2. MESSAGE

3. HOW MESSAGE IS COMMUNICATED

4. AUDIENCE
Occam's razor
simplest explanation tends to right

goes out the window when explaining effectiveness of persuasion tactics!!
3 elements of persuasion
1. COMMUNICATOR: credibility and attractiveness and liking

2. MESSAGE (content): reason vs. emotion, descrepancy b/t current and proposed, 1-sided vs. 2-sided, primacy vs. recency
-- 2a: DELIVERY METHOD: active vs. passive, personal vs. media influence

3. AUDIENCE (who receives it): self esteem, age, what they are thinking
communicator
(persuasion)
-- credibility vs. attractiveness and linking
CREDIBILITY: CENTRAL; perception of expertise and trust
-- expertise: speak confidently; lab coat example; say things audience agrees w/
-- trustworthiness: make eye contact, dont overtly persuade, argue against own self interest (hide bias), talk fast (perceived as smarter)


ATTRACTIVENESS and LIKING: PERIPHERAL; physical appeal, esp. if similar to self; using celebrities, athletes, etc. to appeal, DOORWAY TO CENTRAL -- can open us up to other arguments; PERIPHERAL: can later trigger pos. assocs.

WHICH IS STRONGER? depends; for preference and personal value, attractiveness and liking; for fact-based, credibility is stronger
sleeper effect
assoc. b/t communicator and message

?? delayed impact ??
message
(persuasion)
REASON vs. EMOTION: depends on the audience; reason is better for educated people; good feelings -- linked w/ message, negative people tend to be more skeptical (ruminate over decisions); also, EFFECT OF AROUSING FEAR: more terrifying = more effective

DISCREPANCY: communicator shouldn't argue or whine, but can discredit YOU as a credible source when it comes to changing behavior; more discrepancy when communicator is expert; w/ high interest audience, extreme discrepancy is allowed, w/ low interest audiences, less discrepancy is allowed

1 vs. 2 SIDED: provide counterargument if audience is exposed to opposing views; 1 sided is best if audience was initially agreed, 2 sided works best if audience initially opposed

PRIMACY vs. RECENCY: order effects; primacy: hard to discredit 1st impression; recency: people remember most recent things best; can be forgotten when enough time separates the 1st message; audience will commit itself to the 2nd message, esp. if the 1st message stimulated their thinking
message's channel of communication
(persuasion)
ACTIVE vs. PASSIVE:
-- ACTIVE: spoken appeals not always more persausive (due to audience interest and communicator credibility)
-- PASSIVE: slogans are not always effective, BUT familiarity and repeitition make info. more believable
-- persuasion decreases as the significance and familiarity of the message decreases

PERSONAL vs. MEDIA: personal contact is a major source of influence, however w/ media...:
-- 2 STEP FLOW: (1) media to opinion leaders, (2) opinion leads to friends >> indirect influence
-- the more lifelike the better, written is better for complex info.
audience factors
(persuasion)
SELF-ESTEEM: easier to influence when moderate

AGE: lifecycle explaination -- views change as we age; attitudes do not change, but stabalize as we age; older people hold onto attidues they adopted at a younger age

WHAT THEY ARE THINKING:
-- forewarned: knowing someone will try to persuade you preps. you w/ counteraguments
-- distraction: disarms counterarguing
-- uninvolved audiences use peripheral cues: stimulates thinking w/ rhetorical questions, multi. speakers for one argument, makes audience feel responsible, relaxed postures, repeated message, need undivided attn.
extreme persuasion
cults
sun myung moon's unification church, jim jone's people's temple, david koresh's branch davidians, marshall applewhite's heavens gate

internal, dispositional attribution
attitudes follow behavior
compliance breeds acceptance

foot in the door
resistance to persuasion
challenging beliefs -- mildly attack audiences position (commitment to belief strengths)

develop counterarguments: mild attacks build resistance = attitude innoculation (ex: peer pressure to not smoke, influence in advertising)

mildly attacking eventually makes the person's own beliefs stronger
group
2+ people who interact and influence each other

perceives themselves as "us", instead of them
minimal group situation
COLLECTIVE INFLUENCE

minimal amt of interaction among members
-- SOCIAL FACILITATION
-- SOCIAL LOAFING
-- DEINDIVUATION
social faciltation
part of collective influence/min. group situation

mere presence of others improves performance and speed of a simple task

also occurs in animals

DOES NOT CARRY OVER TO COMPLEX TASKS
Zajonc -- Social unfacilitation
social facilitation

arousal/anxiety enhances whatever response tendency is dominant

hinders performance in a hard task

proficiency in task

other's presence >> arousal >> strengthens dominant repsonse >> enhance easy task OR impair hard task performance
group
2+ people who interact and influence each other

perceives themselves as "us", instead of them
minimal group situation
COLLECTIVE INFLUENCE

minimal amt of interaction among members
-- SOCIAL FACILITATION
-- SOCIAL LOAFING
-- DEINDIVUATION
social faciltation
part of collective influence/min. group situation

mere presence of others improves performance and speed of a simple task

also occurs in animals

DOES NOT CARRY OVER TO COMPLEX TASKS
Zajonc -- Social unfacilitation
social facilitation

arousal/anxiety enhances whatever response tendency is dominant

hinders performance in a hard task

proficiency in task

other's presence >> arousal >> strengthens dominant repsonse >> enhance easy task OR impair hard task performance
group
2+ people who interact and influence each other

perceives themselves as "us", instead of them
minimal group situation
COLLECTIVE INFLUENCE

minimal amt of interaction among members
-- SOCIAL FACILITATION
-- SOCIAL LOAFING
-- DEINDIVUATION
social faciltation
part of collective influence/min. group situation

mere presence of others improves performance and speed of a simple task

also occurs in animals

DOES NOT CARRY OVER TO COMPLEX TASKS
Zajonc -- Social unfacilitation
social facilitation

arousal/anxiety enhances whatever response tendency is dominant

hinders performance in a hard task

proficiency in task

other's presence >> arousal >> strengthens dominant repsonse >> enhance easy task OR impair hard task performance
crowding
presence of many others

even a supportive audience may have a harder time w/ difficult tasks; effect of presence of others increases w/ number; extreme pressure effects AUTOMATED, LEARNED behaviors

being observed by crown ENHANCES arousal (sweat, faster breathing, tense muscles)

positive and negative reactions are intensified
why higher arousal in presence of others?
goes along w. crowding

EVALUATION APPREHENSION: blindfolding audience and having performer turn away reduces social facilitation effects
-- explains why someone performs better when co-actor is superior, why arousal lessons when high status group is diluted w/ people who do not matter, social facilitation effects are greatest when the others are unfamilar and hard to keep an eye on

DISTRACTION: when we stop to see how we are doing or how others think we are; attn. is divided b/t task and self-perception (cognitive overload >> AROUSAL!); can be also be caused by nonhuman source

MERE PRESENCE: zajonc; no eval. or distraction necessary; caused merely by presence of others

MERE
social loafing
collective effort is half the amt. of individual effort

unlike social facilitation, where individual works towards goal

when efforts are pooled towards a group goal and people do not feel responsible for indiv. effort (ADDITIVE TASKS)

communism example: farm production increased when it concerned the individual, rather than the plots of food grown for the country

less frequent in COLLECTIVIST cultures
less frequent w/ HARD TASK
less frequent in CLOSE group: w/ friends and aquaintences
social loafing evidence
clapping study: actor saw participation as equal alone and in group; all agreed loafing occurred but no one wanted to admit it

group situation: less EVAL. APPREHENSION; when people are not accountable and effort can't be evaluated, diffusion of responsibility occurs

motivation -- make individual performance identifiable (ex: tape record and evaluate individual performance)
deindividuation -- Festinger
losing identity (doing together what you would NOT alone)

AROUSAL + DEINDIVIDUATION


causes:

- GROUP SIZE: larger group increase deindividuation and decrease self-awareness >> attn. focused on situation, not self (ex: crowds present lead people to choose to jump of bridge)

PHYSICAL ANONYMITY

AROUSING AND DISTRACTING ACTIVITIES: behavior is less inhibited when preceded by group activities such as singing, clapping, etc.
diminished self-awareness
disconnect behavior from attitudes b/c less restrained and self-regulated

OPPOSITE OF SELF-AWARENESS

when self-aware, people usually behave better and consistently and act independently

ex: asking for people's names increasing accountability
group polarization
good or bad? both -- can strengthen members' inclinations

RISKY SHIFT: group based decisions are usually riskier; often greater unanimity or split on opinions
-- NOT universal: "Roger Dilemma" (sometimes group decisions are less risky)

groups can intensify opinions, which can lead to riskier decisions

according to experiments, group members often share opinions; large groups can also become more divided over two opinions once they are in the group

in everyday life: people usually primarily assoc. w/ people whose opinions are similar to their own (ex: gender differences increase over time)

two groups can become more divided over time b/c each has different opinions that are reinforced to be stronger w/in group

polarization and terrorism: people are brought together by shared grievances; moral disengagment - "us vs. them"; massacres brought about by killers egging eachother on; hard to convert, must intervene during recruitment process
group polarization explainations
INFORMATIONAL INFLUENCE: to get info.; arguments made during discussion elicit pooling of ideas in favor of dom. viewpoint; brought about by persausive arguments other members may not have considered; active participation and repeating ideas; MUST STILL CONSIDER COUNTER ARGUMENT

NORMATIVE INFLUENCE: gain social acceptance, by admired by others
- social comparison
- pluralistic ignorance
2 elements of normative influence
gain acceptance and be admired by others

2 elements:

1. SOCIAL COMPARISON (Festinger): evaluate opinions and abilities based on referece group; more likely to express opinions once you are aware of its convergence w/ those around you

2. PLURALISTIC IGNORANCE: people under-estimate riskiness (or lack of it) of others; consistent w/ self-serving bias; false uniqueness -- when we see others in group are really similar to us, we are encouraged to express our own opinions
(ex: not raising hand b/c you think everyone else knows, not trying in relationship b.c you think the other person doesnt like you)
groupthink!
when group influences hinder good decision making >> fiascos

collective form of dissonance reduction that sufaces as group members try to maintain positive feeling in the face of threats

starts w/...
- amiable and cohesive group
- isolation of group from other views
- directive leader who signals decision he/she favors
8 symptoms of group think
OVERESTIMATE RIGHT AND MIGHT
1. illusion of invulnerability
2. unquestioned belief in group's morality

GROUP MEMBERS BECOME CLOSE-MINDED:
3. rationalization: challenges are discounted by collectively justifying decisions
4. stereotyped view of opponent -- enemies are too weak or too evil to deal w/

PRESSURES TOWARD UNIFORMITY:
5. conformity pressures - doubtful members are rebuffed by other members
6. self-censorship - members w/hold disagreements to avoid probs. w/ group
7. illusion of unanimity - try to not to break up consensus
8. mindgaurds - protection of members from info that contradicts decision
symbols of defective decision making -- planning fallacy
incomplete survey of alternatives

incomplete survey of objectives

failure to examine risks of choices

poor info. search

selective bias in processing info. at hand

failure to reapprise alteratives

failure to work out contingency plans
critique of groupthink
all retrospective -- hindsight bias

follow-up experiments: directive leadership assoc. w/ poor decisions; groups prefer supporting info. over challenging info.; disagreeable thoughts suppressed my members to be accepted by groups

cohesive groups and groups w/ certain norms allow for more disagreement
preventing groupthink
be impartial -- don't support 1 position

encourage critical evaluation

subdivide group and reunite to air out differences

welcome critiques from outside experts

call 2nd chance meeting to air doubts before implementing plan

** longer discussions, but better decisions in the LR
group problem-solving
higher accuracy in group than when alone

the harder the problem, the more heads needed

avoid cognitive bias, better quality ideas
creativity
brainstorming in group produces fewer good ideas than brainstorming alone

more creative when criticism is allowed

people feel more productive when generated group ideas -- they can credit themselves w/ group's success -- BUT ITS THE OPPOSITE; LARGE GROUPS LEAST EFFECTIVE (losing ideas when waiting turn to talk)

FOR BETTER BRAINSTORMING:
- combine group and solitary brainstorming (1st in group, THEN alone)
- have group members interact by writing and reading instead of talking and listening
- incorporate electronic brainstorming via NW comps.
- group brainstorming REPLACES groupthink!
minority (individual)
how individuals influence groups
- cultural situations mold us, but we also help choose and create those situations
- pressure to conform can overwhelm judgment, but blatant pressure can cause us to assert individuality
- resist persuasion by making public commitments and anticipating persuasion
determinants of minority influence
1. CONSISTENCY: more influential if minority is consistent/does not waiver -- sticks to position

2. SELF-CONFIDENCE: when minority conveys self-confidence, the majority will be more receptive; more persuasive on OPINION than fact

3. DEFECTIONS FROM MAJORITY: persistent minority defects illusion of unanimity; others members then feel freer to express their doubts and possibly join minority; fueled like group polarity

4. LEADERSHIP MINORITY INFLUENCE: mobilizing and guiding group; transformational leadership -- influence possible bigger if leader is in minority
minority slowness effect
people in the minority less likely to express their views than people in the majority
leadership

-- task vs. social
process by which someone mobilizes and guides group

TASK: directive, goal oriented, focus (spec. and challenging) better w/ males
SOCIAL: dem., delegates authority, welcomes input, prevents groupthink; good for moral; better w/ women
-- which is better depends on situation; having both is best

effective: consistency; self-confidence; charisma
transformational leadership
high moral when leader inspires person to transcend their self-interest for the sake of collective

motivates others to identify w/ and commit themselves to group mission
good and bad of groups
BAD: more aroused, stressed, error-prone on complex tasks, loafing, worst impulses can be unleashed by deindividuation, cults, groupthink

GOOD: obtain info., support, security in groups, group interaction can also accentuate pos. tendencies, social faciliatation; self-help
prejudice
an ATTITUDE

distinct combo. of feelings, inclinations, and beliefs

when person dislikes someone unlike himself and behaves in a discriminatory way

patronizing action to keep the target disadvantaged
stereotype
BELIEF to support negative eval.
generalization
not always negative, or incorrect
discrimination
BEHAVIOR

attitude (prejudice) is one source BUT attitudes and behavior are often loosly linked
subtle and overt prejudice
DUAL ATTITUDE SYSTEM: explicit and implicit
-- we may retain automatic fear or dislike from childhood for people who we know, accept and admire >> explicit attitudes change w/ education, but implicit ones stay the same

STRONG SUPPORT FOR IMPLICIT racial, gender, etc. prejudice
racial prejudice
every race is truly a minority -- most people see more prejudice in others than in themselves

DECREASING at a dramatic rate, but still exists in some situations (profiling etc.)

from black POV: compare present w/ ideal world, which hasn't been realized

from white POV: compare present w/ oppressive past, and great strides have been made
subtle prejudice/racism
overt? (not really): we only behave in racial manner when not observed or to hide behind another motive; whites are usually equally helpful, and usually equally gave shocks no matter the race in the milgram study

overt is no longer socially acceptable... so MODERN racism and sexism: pref. for what is familiar, exaggeration of ethnic differences, rejecting people for supposed nonracial reasons

whites have easier time negotiating, easier time getting callbacks on resumes; whites graded blacks easier on school work and criticized less
automatic prejudice
9/10 of whites took longer to ID pleasant words as good when assoc. w/ black rather than white faces

the higher the IAT score on prejudice, the angrier they perceive black faces in the test

social scientists are biased in references/citations
gun study - greenwald
press button to shoot or not shoot targets on screen w/ men holding guns or something harmless
-- black men were mistakenly shot more often

when primed w/ black faces (instead of white), people more often think "guns"

when primed w/ guns, people pay more attn. to black faces
amygdala
brain region for implicit attitudes
gender prejudice
NORMS: how men vs. women should behave
gender stereotpyes
BELIEFS on how women and men DO behave (descriptive - what they do)

1. strong gender stereotypes exist
2. members of group accept stereotype

stronger than racial stereotypes

often consistent w/ reality and transcend time and culture
"women are wonderful" effect
form of sexism -- favorable

gut-level negative emotions not usually assoc. w/ women as much as men

most people like women more than men

women = more understanding, kind, helpful
benevolent vs. hostile sexism
BENEVOLENT: "women have superior moral sensibility"; "men are powerful"

HOSTILE: "once a man commits, she puts him on a leash"; "men are immoral"
gender discrimination
women often discriminate against women, but no overall tendency to devalue a woman's work

decreasing OVERTLY, but not SUBTLEY
"modern" sexism
parents announce birth of boys w/ PRIDE, and girls' w/ HAPPINESS

more overt in countries beyond individualistic societies -- most prefer boys to girls (more abortions of female fetuses >> many more boys born in asian countries)
social sources of prejudice (3)
1. SOCIAL INEQUALITIES: unequal status breeds prejudice; social dominance orientation: people are views as hierarchies and like to stick to their own ; perpetuated as it keeps happening

2. SOCIALIZATION:
- authoritarian personality: prone to prejudice and stereotyping
- religion and prejudice: justifying maintaining inequalities b/c God "says so"; leaders use it to sanctify actions
- conformity: path of least resistance; prejudice to be accepted; less likely to form stereotypes if you hang out w/ people who break them

3. INST. SUPPORTS
ethnocentrism
part of authoritarianism

prejudice towards people who are different
-- intolerance for weakness, punitive attitude, submissive respect for in group authority
source of authoritarianism
if harshly disciplined by parents as a child
- repress hostilities and impulses, and project onto outgroups
- insecurity leads to excessive concern w/ power and status as inflexible right-wrong way of thinking
- submissive to those over them, punitive to those under them

"right wing"
double highs
high on AUTHORITISM and SOCIAL DOMINANCE

prejudice levels highest

rare but more dangerous, prone to be leaders of hate groups

different ideological bases:
-- authoritism: concern w/ security and control
-- social dominance: related to group status
religion and prejudice
christians in N. america:
- church members are often more racist than nonchurch members
- professing traditional or fund. christian beliefs express more prejudice than those w/ more open beliefs

faithful churchgoers are less prejudiced than occassional attendees

people who are truly spiritually committed are more welcoming; protestant ministers and catholic priests supported the civil rights movement more than laypeople

some people are fakers, use religion to justify
motivational sources of prejudice
FRUSTRATION AND AGRESSION: scapegoat theory >> displaced

SOCIAL ID THEORY: feeling superior to others >> self-serving bias about group
-- ingroup bias
-- need for status, self-regard, belonging

motivation to avoid it
frustration and agression
pain and frustration (blocking of goal) evokes hostility
-- when cause is intimidating or unknown, we redirect hostility
-- more lynchings in yrs. when economy was bad
-- defeat in WWI and con. chaos caused Jews to be seen as villains
-- fears vented on witches
-- comp. for scarce resources
social ID theory
self-concept = personality + social ID

we categorize
we ID (ingroups) -- self esteem, etc.
we compare (outgroups) -- favorable bias towards ingroup
ingroup bias
self-serving bias extended to group level, even when in rand. assigned group w/ strangers

for positive self-concept, we ID w/ a group and exhibit ingroup self-serving bias

higher ingroup bias = higher outgroup prejudice

when group is successful, we ID more strongly w/ it (same w/ friends)

when we are part of smaller, lower-status group, you perceive it more; in high-status group, less salient

reflects like for ingroup and dislike for the outgroup

outgroup stereotypes stronger when w/ ingroup members -- more sensitive to emotions of ingroup members

stereotypes bred by multiculturalism are often favorable to the outgroup
Tajfel and Billig (1974)
ingroup bias study

provoked favoritism; british teens eval. paintings and told they favored art of klee vs. kandinsky; told to divide money b/t the two groups (never met others); gave more money to own group
motivation for prejudice >> need for STATUS
relative -- social comparison

we want to feel superior (secret satisfaction in people's failure b/c your success increases relative to them)

people w/ secure status have less of a need to feel superior
moratality salience and terror mgt.
mortality salience --> terror mgt.: thinking about own mortality increases ingroup favoritism and outgroup prejudice

ex: Bush won election by playing off of people's terror due to 9/11 -- voters were more accepting b/c of anti-terror policies
motivation for prejudice >> need for SELF-REGARD
can be used to boost self-image

nature of threat is important; when ingroup safety is threatened, higher vigilance for outgroup anger

ex: perceive more anger in arab face after watching a scary film
motivation for prejudice >> need for BELONGING
despising outgroups = stronger ingroup >> perception of common enemy unites group (ex: stronger school spirit when playing rival)

bias against outgroups decreases w/ sense of belonging
motivation to AVOID prejudice
automatic, programmed fear and discomfort

motivated to avoid it but attempting to modify actions and thoughts (aware of gap between how we DO and SHOULD feel)

behaviorists say we truly can't change
cognitive sources of prejudice
CATEGORIZATION: spontaneous and perceived same/different

DISTINCTIVENESS: distinctive people, vivid cases, distinctive events

ATTRIBUTION: group-serving bias, just-world phenomenon
Spontaneous categorization
COGNITIVE source of prejudice

automatic

easy to rely on stereotypes when: pressed for time, preoccupied, tired, emotionally aroused, too young to appreciate diversity

gender and ethnicity are most salient; we remember more about a person's color than their message; less prejudiced people respond more quickly to unknown people when categorizing race, more concerned w/ accurate classification
same/different categorization
COGNITIVE source of prejudice

HOMOGENEITY: similarities of outgroup members exaggerated >> "all alike and all different from us"

HETEROGENEITY: ingroup bias -- "own face bias" white recognize more spec. white faces than black faces; can see differences w/in group, but not outgroup
distinctive people
COGNITIVE source of prejudice

when someone in group is conspicuous, we see them to be causing whatever happens w/in group

people define you by your distinctive traits and behaviors

people notice those who violate expectations

self consciousness: people sometimes perceive discrimination just b/t they feel like they are different

stigma conscious: expect others to stereotype them, but can be buffer for low self-esteem
vivid cases
part of DISTINCTIVENESS category of COGNITIVE causes of prejudice

spec. people as examples for entire ethnic group

dangerous generalizations: inflated predictions

the less we know about a group, the more influenced we are by vivid cases
distinctive events
when 2 distinctive events occur, seen as rare, means that one event must cause the other

ex: headline - "homosexual murderer" -- not in headline if person was straight
attribution: group serving bias:
COGNITIVE SOURCE of prejudice

benefit of the doubt given to ingroup members but worst is assumed w/ outgroups

positive behavior by outgroup is dismissed or "spec. case"
outgroup success: attributed to situation
ingroup success: attributed to person
outgroup failure: attributed to person
ingroup failure: attributed to situation

disadvantaged and groups that stress modesty less are prone to bias
attribution: just world
COGNITIVE SOURCE of prejudice

humans need to believe they are a just person in a just world >> good rewarded, evil punished

9/11: rude awakening for these people; dont want to be assoc. w/ losers
consequences of prejudice
1. SELF PERPETUATING STs: prejudgments guide interpretations; when group member acts as suspected, belief is confirmed; if behavior is not as expected, its explained away

2. SELF-FULFILLING PROPHECY: even if we decided to end racism, there'd still be some lingering effects

3. STEREOTYPE THREAT: self-confirming apprehension that one will be evaluated based on a neg. stereotype