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38 Cards in this Set
- Front
- Back
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Transactional Model |
The process of sharing with others. give and receive information. |
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Dimensions of Messages |
Content: Information transmitted Relationship: how the message defines the relationship among members |
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communication competence: |
effectiveness and appropriateness |
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groups as SYSTEMS |
interconnected parts working together |
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SYNERGY |
ability to work together to create a better or worse result |
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ripple effect |
one part (person) that has a significant impact |
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definition of a small group |
3 or more people working together to achieve a common goal. a system. |
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boundary control |
a way to limit information that gets to the group. achieved by various communication methods. |
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Physical Barriers (boundary) |
protects group space; locked doors, signs etc.
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Psychological Barriers |
happen's when a member is ignored during discussion or treated as an outcast |
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Linguistic Barrier |
private vocabulary used by the group camouflaging meaning outside of the group |
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Rules |
rules establish who can join a group and who can't. also define appropriate behavior within the group. |
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Roles |
expected behavior associated with parts we play in groups. Role boundaries and culture are inseparable interconnected. |
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Networks |
A structured pattern of information flow and personal contact. Controls the access of information within the group. |
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Task Dimension |
work performed by the group |
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Social Dimension |
relationship and impact of members |
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Phases of Group Development |
Forming (initial discomfort), Storming (Primary & Secondary tension), Norming (roles emerge), & Performing |
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Social Loafing |
member who exerts less effort on a task |
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Group Norms |
implied rules |
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Communication Climates |
Positive & Negative |
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Positive Climate |
members feel they belong |
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Negative Climate |
trust is minimal, not much being accomplished |
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Cohesiveness |
group performance and achievements |
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Group Cooperation |
Mutually inclusive goal attainment process. Group members work together to achieve a common goal. |
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Group Competition |
Necessitates the failure of many for the success of a few. |
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Cooperative Communication Patterns |
Supporting the speaker, offering up ideas that do not steal the spotlight. |
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Individual Accountability |
is the belief that everyone will be accountable for her/his performance and and learning
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Types of Group Roles |
Formal roles and Informal roles Task Maintenance Disruptive |
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Task Roles |
Focusing on Maximum Productivity Initiator-Contributor, Information Seeker, Information Giver, Opinion Seeker, Clarifier-Elaborator, Coordinator, Secretary, Facilitator, Devil's Advocate |
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Maintenance Roles |
Focusing on Cohesiveness Supporter-Encourager, Harmonizer-Tension Reliever, Gatekeeper-Expediter |
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Disruptive Roles |
Focusing on Self Stagehog, Isolate, Clown, Blocker, Fighter-Controller, Zealot, Cynic |
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Role Emergence |
Emerge from transactions conducted among group members. |
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Leadership Emergence |
The process during which a leader is recognized by their peers as the leader of a firmly leaderless group.
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Leaderships perspectives |
Traits, styles, situational, and functional |
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Traits Perspective |
Views leadership as a person, not a process. "Leaders are born not made", "Heroic model". |
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Styles Perspective |
Autocratic style: exerts control over members Democratic style: encourages participatoin and responsibility from members Laissez-faire Style: do-nothing approach |
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Situational Perspective |
"It depends" style. Leadership effectiveness may be influenced by forces beyond the control of a leader. |
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Functional Approach |
Leaderships in terms of certain functions performed by the groups. |
