Sfdc - Administration Certification Mock Questions 1

Front 1

Administrators cannot permanently delete a User record in Salesforce.com.

A. True

B. False

C. Depends on Profile Settings of the Administrator

D. User Records can be archived so that they are available on request

Back 1

True

Front 2

What are the different types of Sharing Rules? Select 3 answers.

A. Case Sharing Rules

B. Lead Sharing Rules

C. Solutions Sharing Rules

D. Campaign Sharing Rules

Back 2

Case Sharing Rules

Lead Sharing Rules

Campaign Sharing Rules

Front 3

Via the Salesforce.com Import Wizard, in which object can a record not be imported ?

A. Leads

B. Accounts

C. Opportunites

D. Solutions

Back 3

Opportunities

Front 4

An AppExchange application cannot be uninstalled once it has been deployed

True

False

Back 4

False

Front 5

Changes in the data type of a custom field used in lead conversion has no effect on its field

mapping.

True

False

Back 5

False

Front 6

Which Functionality is not available in Salesforce.com?

A. Profile Based Login Hours

B. Profile Based Login IP Ranges

C. Organization based Login Hours

D. Organization based Login IP Ranges

Back 6

Organization based Login Hours

Front 7

An administrator can forcely expire all user passwords.

True

False

Back 7

True

Front 8

It is possible for a user to own a record and not see it.

True

False

Back 8

True

Front 9

Tags section of a page can be viewed by Customer Portal users as long as it is exposed in the page

layout.

True

False

Back 9

False

Front 10

Deleting a contact also deletes which of the following associated records?

A. Account

B. Lead

C. Campaign Member

D. None of the above

Back 10

Campaign Member?

Front 11

When you delete a product, the opportunity associated with that product will be suspended until

further action is taken.

True

False

Back 11

False

Front 12

If Pedro is promoted from Sales Associate to Senior Sales Executive, and the new sales associate is appointed to

take Pedro's responsibilities. What are the appropriate steps to transfer Pedro's account to the new associate?

A. Overwrite Pedro's User Profile with the new associates information and create a new profile for Pedro.

B. Create a new profile for Pedro as well as new associate. Deactivate Pedro's profile with Sales Associate role and

transfer all the accounts, opportunities and leads to the new associate.

C. Associate the new role to Pedro's existing profile and Transfer all the accounts, opportunities and leads to the new

associate.

D. None of the Above

Back 12

Create a new profile for Pedro as well as new associate. Deactivate Pedro's profile with Sales Associate role and

transfer all the accounts, opportunities and leads to the new associate

Front 13

Which of the following tasks can a delegated administrator perform? Select 3 answers.

A. Create and edit users and resetting passwords for users in specified roles and all subordinate roles.

B. Assigning users to specified profiles.

C. Manage custom objects created by administrators.

D.Create new profiles.

Back 13

A. Create and edit users and resetting passwords for users in specified roles and all subordinate roles.

B. Assigning users to specified profiles.

C. Manage custom objects created by administrators.

Front 14

When setting up dependent picklists, which field type cannot be set as the controlling field?

A. Checkbox

B. Custom Picklist

C. Standard Picklist

D. Multi-Select Picklist

Back 14

Multi-Select Picklist

Front 15

Once setup, the return type for formula fields can be changed by an administrator.

True

False

Back 15

True

Front 16

An external client can be invited to chatter and assigned with a Chatter-Free license. Which of the following does

he have access to? Select 2 answers.

A. People

B. Custom Objects

C. Groups

D. Cases

Back 16

People

Groups

Front 17

Regardless of the Sharing Model, which of the profile permissions will enable the User to edit any record?

A. Customize Application

B. View Setup and Configuration

C. ViewAll Data

D. Modify All Data

Back 17

Modify All Data

Front 18

Which of the field types can be used as an External Id? Select 3 answers.

A. Text Field

B. URL

C. Number Field

D. Email Id Field

Back 18

Text Field

Number Field

Email Id Field

Front 19

As a system administrator, you can create a page layout in the console and assign it to profiles.

True

False

Back 19

True

Front 20

Which of the following can all be found on the company profile?

A. Language, Locale, and Time Zone, Licenses, and Storage and Used Space

B. Language, Locale, and Time Zone, Licenses, and Profiles

C. Licenses, Language Preferences, Queues, and Locale Settings

D. Storage and Used Space, OWD, Profiles, and Business hours

Back 20

Language, Locale, and Time Zone, Licenses, and Storage and Used Space

Front 21

Standard Solution Manager profile can be changed by the Administrator in profile settings.

A. True

B. False

C. Depends on the Setting of the Administrator profile

D. None of the Above

Back 21

False

Front 22

File attachments, document tabs and salesforce content count towards Data Storage.

True

False

Back 22

False

Front 23

Which of the choices are Dashboard Components? Select 3 answers.

A. Charts

B. Graphs

C. Tables

D. Gauge

Back 23

Charts

Tables

Gauge

Front 24

A custom multi-select picklist can be a controlling field for a dependent field.

True

False

Back 24

False

Front 25

35. Which of the statements are true about data validation? Select 2 answers.

A. Data Validation can enforce data integrity as well as make a field required in the page layout

B. Data Validation can prevent duplication of records

C. Data Validation run on the client machine after the user clicks the Save button

D. Data Validation rules are not enforced when using API & import operations

Back 25

A. Data Validation can enforce data integrity as well as make a field required in the page layout

B. Data Validation can prevent duplication of records

Front 26

"Password Never Expires" attribute can be set on all profiles.

True

False

Back 26

False

Front 27

Which Salesforce edition supports validation rules?

A. Enterprise and Developer

B. Group and Professional

C. Professional and Developer

D. All editions support validation rules

Back 27

All editions support validation rules

Front 28

When an administrator wants to set a field as an External ID, which of the field types should he not use?

A. Text Field

B. Number Field

C. Picklist Field

D. Email ID Field

Back 28

Picklist Field

Front 29

Regardless of own personal security settings, data viewed in all dashboards are based on the

security settings of the Running User.

True

False

Back 29

True

Front 30

Which of the following are true that can cause data loss when an existing custom field is changed? Select 2

answers.

A. Changing to or from type Date or Date/Time

B. Changing to Number from any other type

C. Changing to number from Percent

D. Changing to one Currency from any other currency type

Back 30

Changing to or from type Date or Date/Time

and

Changing to Number from any other type

Front 31

In which means can a case be created? Select 2 answers.

A. Metadata API

B. Force.com explorer

C. Connect for Outlook

D. Email-to-Case

Back 31

Connect for Outlook

Email-to-Case

Front 32

In Partner Portal, users log-in to Salesforce.com portal rather than through web portal.

True

False

Back 32

False

Front 33

Which of the following statements are true regarding merging Ideas? Select 2 answers.

A. Merged ideas can still be separated by administrators.

B. You cannot merge ideas in separate communities.

C. Users can only vote for and add comments to a master idea. Child ideas become read-only.

D. The master idea inherits the status and category values of its child ideas.

Back 33

You cannot merge ideas in separate communities.

and

Users can only vote for and add comments to a master idea. Child ideas become read-only.

Front 34

Which features are available in SFDC? Select 3 answers.

A. Web to Lead

B. Web to case

C. Email to Lead

D. Email to Case

Back 34

Web to Lead

Web to case

Email to Case

Front 35

Which of the following can be changed under Global search settings? Select 3 answers.

A. The number of records displayed per object on search results page

B. Enable Inline Editing

C. Enable Drop-Down List for Portal Sidebar Search

D. Enable Document Content Search

Back 35

The number of records displayed per object on search results page

and

Enable Drop-Down List for Portal Sidebar Search

and

Enable Document Content Search

Front 36

In what sandbox are Salesforce.com record Id's identical?

A. Production and Config Only Sandbox

B. Production and Developer Sandbox

C. Production and Full Copy Sandbox

D. Record ID's are always different in different environment

Back 36

Production and Full Copy Sandbox

Front 37

In a workflow approval process, record locking is used to prevent users form editing a record

depending on their field-level security.

True

False

Back 37

False

Front 38

You can use conditional highlighting for summary and matrix reports only.

True

False

Back 38

True

Front 39

Custom lead fields can be mapped to standard account fields.

True

False

Back 39

False