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38 Cards in this Set
- Front
- Back
Total Quality Management (TQM) |
AN integrated effort designed to improve quality performance at every level of the organization |
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Statistical Process Control Charts in/out control |
out of control- the situation in which a plot of data falls outside preset control limits A control chart shows whether a sample of data falls within the common or normal range of variance |
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Concurrent design |
Approach that brings together multifunction teams in the early phase of product design in order to simultaneously design the product and the process |
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Forecast Error |
Difference between forecast and actual value for a given period. |
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Level aggregate plan vs Chase Plan |
A level aggregate plan maintains a constant workforce and produces the same amount of product in each time period of the plan. Inventory and back orders are used to absorb demand fluctuations. Chase plan produces exactly what is needed to satisfy demand during each period. |
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Bull whip effect |
Causes erratic replenishment orders placed on different levels in the supply chain that have no apparent link to final product demand. results in customer service, excessive inventory investment |
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interior facility design |
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Safety Stock |
carried as a cushion to protect against the possible demand variation. Order- cycle service level is probability that demand during lead time will not exceed on hand inventory. |
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Just in time |
Getting the quantity of goods at the right place at the right time. Simplicity- the simpler the better it is continuous improvement- a philosophy of never ending improvement Visibility- problems must be visible to be identified and solved Flexibility- quickly adapting to changing needs of customers |
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cross docking |
eliminates the storage and order-picking functions of a distribution warehouse. transfer of goods from one truck to another |
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ABC method/inventory system |
-method for determining level of control and frequency of review of inventory items
- continuous review system keeps track of inventory 24/7 - periodic review system- reviews of the on hand quantity to determine size of replenishment order - lead time |
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Chapter 16- identify critical path |
Network planning technique, with deterministic times used to determine a projects planned completion date and identify the projects critical path. its to get projects done faster and more consistenly
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How do you make a capacity decision |
-identify capacity requirements -develop capacity alternatives -evaluate capacity alternatives |
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Capacity Planning |
The process of establishing the output rate that can be achieved by a facility |
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Characteristic of best operating level |
the volume of output that results in the lowest average unit cost |
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Achieve best operating level decide economy of scale/diseconomy |
A condition in which the average cost of a unit produced is reduced as the amount of output is increased
Diseconomy- a condition in which the cost of each additional unit made increases |
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Location decision/service company pros/cons going global location/globalizatio |
d |
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3 general layouts |
Hybrid product process |
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Interior facility layout |
d |
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matrix- high/low |
d
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inventory turns/inventory on hand-calculate |
d
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formula for reorder point |
d
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Economic order quantity |
d
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total cost of inventory/product cost |
d
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Layout types |
d
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interior layouts |
d
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Bottlenecks |
d
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efficiency/balance delay calculation |
d
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Different types of inventory |
d
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Calculate inventory turns |
d
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aggregate plan/materials resource plan |
d
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capacity planning--> increasing capacity |
d
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surplus vs backorder |
d
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mps/mrp reorder for replenishment |
d
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define finite/forward/backward/infinite |
d
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project management hows it defined/phases |
d
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pert/critical path project management |
d
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problemistic/deterministic approaches |
d |